Millennium Copthorne Hotel At Chelsea Fc
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Customer Reviews For The Millennium And Copthorne Hotel Chelsea


Address: Stamford Bridge, Fulham Road, London, England, UK, SW6 1HS
This hotel has averaged a score of 4 out of 5 by 4671 past guests
>>>Booking.com (average customer rating 4 out of 5 from 2240 reviews)
>>>Tripadvisor (ranked 527 of 1117 for Hotels in London and rated 4 out of 5 from 2614 reviews)

09/06/2019
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06/06/2019
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05/06/2019
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04/06/2019
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03/06/2019
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02/06/2019
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01/06/2019
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31/05/2019
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31/05/2019
Rated 4 out of 5 :
Dear Malcolm R, \n\nThank you very much for taking the time to share your comments with us.\n\nWe genuinely value and appreciate your feedback and apologise that your experience was below your expectations. We would like to discuss this matter with you further, at your convenience please do contact the Duty Manager at the hotel. \n\nKind regards, \n\nJessica Garcia\nAssistant Front of House Manager \n\n.
30/05/2019
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29/05/2019
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27/05/2019
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25/05/2019
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25/05/2019
Rated 2 out of 5 :
Dear Maocsek, \n\nThank you for taking the time to write your feedback about your stay. We are very fortunate to have a great location and I am very happy to read that the rooms were clean and check in was smooth. \n\nSincere apologies if the room didn't meet your expectation as some of the furniture are more dated in a few of our rooms.\n\nWe do wish to welcome you back once more where you would be accommodated in a modern room.\n\nRegards, \n\nJade Blasse\nFront of House Manager.
24/05/2019
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23/05/2019
Rated 2 out of 5 :
Dear bex5y, \n\nThank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay with us and found both the staff and food to your liking! \n\nWishing you a pleasant day and hope to welcome you back again in the future. \n\nKind regards, \n\nCavan \nNight Manager.
22/05/2019
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22/05/2019
Rated 2 out of 5 :
Dear Lollo95roma, \n\nThank you for taking the time to review our hotel, we are pleased to hear that you enjoyed your stay and found the location to be convenient. It's always nice to hear nice things about our staff! Your feedback will be passed around the hotel.\n\nWishing you a pleasant day and hope to welcome you back in the future.\n\nKind regards, \n\nCavan\nNight Manager.
20/05/2019
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19/05/2019
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17/05/2019
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14/05/2019
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13/05/2019
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13/05/2019
Rated 2 out of 5 :
Dear JudeeTee, \n\nThank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your stay and that the food was to your enjoyment. Your feedback will be passed on through the relevant departments who I am sure will be delighted to hear of your experience! \n\nWishing you a pleasant day and hope to welcome you back in the future. \n\nKind regards, \nCavan \nNight Manager.
11/05/2019
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10/05/2019
Rated 2 out of 5 :
Dear pennya733, \n\nThank you for taking the time to share your comments with us.\n\nIt\u2019s not our intention to disappoint and it\u2019s much to our regret that we weren\u2019t able to discuss and resolve the matter with you prior to departure.\n\nI will be getting in contact with you shortly.\n\nOnce again, I would like to apologise for any inconvenience caused on this occasion.\n\nKind regards, \n\nJessica Garcia\n\n.
09/05/2019
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08/05/2019
Rated 2 out of 5 :
Dear TraceyS1046, \n\nThank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your stay and that the location suited your needs. Your feedback will be passed on through the relevant departments.\n\nWishing you a pleasant day and hope to welcome you back in the future.\n\nKind regards, \n\nCavan\nNight Manager.
07/05/2019
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06/05/2019
Rated 2 out of 5 :
Dear Mickael, \n\nThank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your stay with us. It is always fantastic to hear praise concerning staff as we strive to deliver a great service each and every stay, and most importantly that we took care of you! \n\nWe look forward to welcoming you back in the future, have a wonderful day.\n\nKind regards, \n\nCavan\nNight Manager.
03/05/2019
Rated 2 out of 5 :
Dear Lynn K, \n\nThank you for taking the time to share your comments with us.\n\nWe are pleased to hear that your requests were fulfilled by our staff.\n\nIn regards to the Security, the officers are in charge of keeping the stadium surroundings secure and therefore it is their responsibility to approach any individual in the premises. \n\nKind regards, \nJessica Garcia \nAssistant Front of House Manager\n.
27/04/2019
Rated 2 out of 5 :
Dear 2Peter1905, \n\nThank you for taking the time to write a review about your recent stay at our hotel. \n\nWe appreciate your feedback, and we\u2019re very sorry you were unhappy with the condition of your guest room and the breakfast choices. \n\nGuest feedback is incredibly important to us. We are taking your comments into consideration as we take the steps necessary to make it right for you and our future guests. \n\nWe hope to have another opportunity to serve you if your travels bring you back to our area.\n\nKindest regards, \nJessica Garcia\nAssistant Front of House Manager\n.
18/04/2019
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16/04/2019
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15/04/2019
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14/04/2019
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13/04/2019
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12/04/2019
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11/04/2019
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10/04/2019
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07/04/2019
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04/04/2019
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03/04/2019
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02/04/2019
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31/03/2019
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30/03/2019
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29/03/2019
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25/03/2019
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24/03/2019
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23/03/2019
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22/03/2019
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20/03/2019
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18/03/2019
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14/03/2019
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13/03/2019
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12/03/2019
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11/03/2019
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09/03/2019
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07/03/2019
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04/03/2019
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03/03/2019
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02/03/2019
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28/02/2019
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27/02/2019
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26/02/2019
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25/02/2019
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24/02/2019
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23/02/2019
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