Doubletree By Hilton Tower Of London
Home Contact Us
SEARCH LONDON BY:
London Hotels A-Z Postcode Landmark/ Area London Hotels Map Tube/Train Station Star Rating London Chains Trending
TYPE
Budget Hotels Central London Hotels Apartments Boutique Hotels Hip Hotels Family Rooms (5+)
AIRPORTS
Heathrow Hotels Gatwick Hotels Stansted Hotels Luton Hotels London City Airport
TOP RATED
Tripadvisor Top 30 Award Winners
ALSO..
Hotel History London Guide/ Pictures

Customer Reviews For The Doubletree By Hilton Tower Of London


Address: Pepys Street, London EC3N 4AF
This hotel has averaged a score of 4.4 out of 5 by 16509 past guests
>>>Booking.com (average customer rating 4.3 out of 5 from 9487 reviews)
>>>Tripadvisor (ranked 354 of 1134 for Hotels in London and rated 4.5 out of 5 from 7036 reviews)

17/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
16/09/2019
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
16/09/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
16/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
16/09/2019
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
15/09/2019
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
15/09/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
15/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
14/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
13/09/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
12/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
12/09/2019
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
12/09/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
11/09/2019
Rated 4 out of 5 :
Doubltree global brand give a warm cookie in a paper bag.\nWelcome to London - cold cookie in a sealed plastic wrapper.\nExecutive lounge was sharing the same space as the Restaurant which worked well\nRooms and smart and clean\nlocation is fantastic\nPay the money and go to the skybar.
09/09/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
09/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
09/09/2019
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
08/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
08/09/2019
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
07/09/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
07/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
06/09/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
05/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
05/09/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
04/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
04/09/2019
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
03/09/2019
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
02/09/2019
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
02/09/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
02/09/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
01/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
01/09/2019
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
01/09/2019
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
01/09/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
01/09/2019
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
01/09/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
31/08/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
31/08/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
31/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
30/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
30/08/2019
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
30/08/2019
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
30/08/2019
Rated 5 out of 5 :
A very comfortable, modern hotel in a fantastic location for enjoying London and easy to reach via Tube. Views from the rooftop bar are great. Rooms are modern, well appointed and well decorated. Breakfast is great.
30/08/2019
Rated 5 out of 5 :
Booked this hotel for our wedding anniversary for the location, which is only a five minute walk from tower bridge and the Tower of London. Hotel has a small underground parking garage, which is charged at \u00A325 plus vat which the vat bit was not\u2019t mentioned until we checked out and saw it on the bill. Still a good price for parking in London so cannot complain.\nReception staff were very efficient and made sure that they got as many staff out to check people in and out as son as they stood in line. They were very pleasant and informative.\nMain lobby has a beautiful glass ceiling and also has a bar area. We used the bar in the savage garden restaurant for cocktails and wine but be prepared for the service charge for every drink they make or pour while you stand at the bar. They don\u2019t do a bar service for the outside rooftop area. Which has amazing views of the city, so you have to go to the bar to get your drinks ( our cocktails were \u00A314 ea) and then they charge you a service charge on top making our drinks over \u00A331 total and our \u00A345 bottle of wine even more expensive, so beware. Didn\u2019t eat in the restaurant but passing the tables the food looked good.\nBedroom was basic, nothing eye opening, the carpet was not the best choice, was a drab brown colour not the best, but clean and a comfortable bed and modern bathroom.\n.
28/08/2019
Rated 5 out of 5 :
I have stayed at this DoubleTree three times and on all three occasions it has been a lovely, relaxing and reliable stay. Upon arriving at the hotel (which may be a little difficult if driving around with no gps as it is in and around a number of hotels) you are welcomed with a nice open check-in area. Depending on the time (which is the case with every hotel) it can be quite busy however there are seats around the check-in area in which you can wait. \n\nThe attentiveness of the staff at this DoubleTree was what I would expect from any of the DoubleTree and Hilton hotel groups. The staff was quick to offer me a warm cookie (plenty of them around, very guilty feeling after eating but satisfying) and son after I was able to check-in. The processes was done quickly and smoother and this time being a Silver Honors member, to my delight and surprise I was offered an complimentary upgrade! \n\nThe staff behind the check-in said my room (located on the 7th floor) was not ready yet and in fairness I did arrive before the check-in time and was happy for them to hold my bags whilst I potter around London but there was no need due to the complimentary upgrade, now my room was located on the 10th floor.\n\nThe room was a Queen Executive, which allowed access to the Executive Lounge via swiping your Room Key Card at the scanner. The room was exactly what you would expect, enough space, nice comfortable bed, large television although there was not much of a view but I expect if you book and choose your room you can get better views. \n\n Overall a nice reliable stay and it is always nice being close to the Thames, the centre of London isn't too far away and there are a number of methods of transpiration than can easily get you in and out.
27/08/2019
Rated 5 out of 5 :
High quality hotel very near Tower Bridge and tube station.\nThere are a few famous historic landmarks just around corner and the hotel is at very convenient location for business or leisure.\nThe hotel also has a rooftop bar where you can enjoy a few refreshments and magnificent view over Tower Bridge.
26/08/2019
Rated 5 out of 5 :
Really beautiful hotel in an ideal location of two minute walk to Towerhill station\nA few bars situated around it for the evening and a lovely sky bar at the top\n (Prices circa 20% more expensive than the bar on the ground floor but I get you pay for the view)\n\nKing deluxe room booked - was ok, nothing special. Amenities your very basics\nProbably won\u2019t pay for the upgrade next time\n\nBed was incredibly painful as so firm- in fact I dreaded sleeping on it the second night\nI\u2019m completely aware this is personal choice and for some people this will be fine, but if you struggle with firm beds this is not the hotel for you.
25/08/2019
Rated 5 out of 5 :
We stayed at the Doubletree three separate times on a recent visit to England; once on arrival where we met up with friends and family before heading out to the countryside of the southwest for a week, a second time for three nights afterwards for a visit to London sites, and a final time when our flight home to the us was cancelled and we ended up spending a few more nights until we could be rebooked.\n\nHere's the good news. The hotel is modern and clean, quite nice really, if not old-fashioned and luxurious The rooms are small but efficient, lobby generous, and the floors being redone. The location is perfect, just around the corner from the Tower of London, Tower Bridge, London Bridge, and within walking distance of the east end sites. We've been to London many times, and it's an easy town to get around in, so this works for us. The front desk was very friendly and helpful; indeed, at one point I needed to see a doctor and they arranged for one to come to our room. That's great service.\n\nNow the bad news, and there's really very little bad news. If you're a first time visitor to London you may want to stay nearer the West End and those familiar sites, although I might still try to talk you into the east end, which is interesting, easy to get to and from, and cheaper than the West End hotels. This is also an urban hotel, and not one with pools, spas (at least I didn't see one), a selection of different restaurants, or vast gardens to walk in. Not sure about parking, but you're mad to have a car in London anyway.\n\nAll in all, I would stay again at this hotel on any future trip. I thought the staff was great and the location ideal.
22/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
22/08/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
21/08/2019
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
21/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
20/08/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
19/08/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
19/08/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
18/08/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
18/08/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
16/08/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
16/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
16/08/2019
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
16/08/2019
Rated 5 out of 5 :
I am a Hilton member, so I tend to pick the Hilton branded hotels where possible and there are several options in London for Doubletree, but I chose the Tower Hill option for somewhere different. Its a great location. The wife and I came off the train from the airport and Tower Hill station is 100 metres from the front entrance to the Hotel which is perfect. Fenchurch Street Station for the overland track is right next door. Directly behind the station is the Tower of London which is just beautiful first thing in the morning before the tour buses arrive. The hotel is close by to a number of different restaurants and bars if the rooftop bar in the hotel is not enough for you. The room is nice, the bathroom offered a full shower, not one of the bath and shower combinations. The view was not great from where we were, but I didn't choose the hotel to look out of the window from. Breakfast was plentiful and the staff excellent. I would stay here again in a heartbeat.
16/08/2019
Rated 5 out of 5 :
I have been in this hotel twice in the last two years and I can say that the quality is consistently good. It is conveniently located beside the tube station and only a short walk from Liverpool street Station (excellent if you are flying in and out of Stansted). Check-in is very quick and efficient, rooms are basic, but clean and quiet: both times I had a great night sleep. Breakfast is equally good, however I could not find any option for lactose intolerant guests. I am sure that some almond or soya milk would make many customers happy.
15/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
15/08/2019
Rated 5 out of 5 :
Dear NickyM680, \n\nThank you for sharing your Hilton experience with us. \n\nWe are pleased to be informed that the location of the hotel was convenient for you and that you ave enjoyed our offerings during breakfast. However, we regret to be informed that you have encountered issues during your check-in and found the roof-top par pricey. \n\nAt Hilton we strive to keep our costs slow and provide a high quality service. Please rest assured that your feedback is valuable for us and we will be taking the issues you have highlighted on board. \n\nWe hope to have the chance to welcome you back for a more positive Hilton experience. \n\nKind regards,
14/08/2019
Rated 5 out of 5 :
Didn\u2019t stay but used the Roof Bar. Service is always good here and the ambiance is just great. Got a table pretty easily and enjoyed a good bottle of wine with views across the city. What more can you need on a midweek evening!
13/08/2019
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
13/08/2019
Rated 5 out of 5 :
Stayed here with wife while going to Wembley and hotel was excellent. Good transport link and service and staff spot on. The hotel was in a good location only 5 minutes walk from the Tower of London. On checking in you receive a warm cookie which is a nice touch. Room was excellent and breakfast each morning was first class with veg options available. The roof garden bar is very nice with lovely views out to the Tower of London and Tower bridge.
12/08/2019
Rated 5 out of 5 :
Perfect hotel for our first time in London! \n\nKids are History mad so it was great to have Tower of London on door step! \n\nBedrooms are great size and staff extremely friendly, nothing is to much trouble and any questions answered professionally and with great knowledge.\n\nOnly fault was check in and check out took Long time and with kids that have just got off a plane and need a nap the process could better.
12/08/2019
Rated 5 out of 5 :
We stayed a few nights in Aug.\nlocation is perfect for central/east London - easy reach from London City airport and walking distance anywhere in the City/Shoreditch/London Bridge. The underground takes you anywhere easily, Tower Hill and Tower gateway stations are 3mins away.\n\nRooms are comfortable and ok size - carpets somewhat tired in places but the bed was very comfortable and the room had all amenities (iron, hairdryer, kettle etc). The bathroom was nice and practical. Cleanliness was superb - well done! \n\nBreakfast was plentiful and tasty. The rooftop bar with a terrace with excellent views over the Tower/Tower Bridge/Shard is such a bonus! \n\nThis was my 1st Doubletree stay - this is understandably not quite the 5* Hilton, but the experience was pleasant and reliable. We would stay there again.
11/08/2019
Rated 5 out of 5 :
good hotel, great service.\nstaff was very polite; from the cleaner, receptionist and waiters at the restaurant.\ngood position as very central and close to the station.\nwe will definitely comeback as our son just moved to Woking.
09/08/2019
Rated 5 out of 5 :
Dear Michael B, \n\nThank you for taking the time to share your feedback. We are very sorry to learn of the noise issues encountered during your recent stay. Please accept our sincere apologies for the inconvenience caused. Guest feedback is very important to us as it allows to identify where improvements may be made, your comments will certainly not go unnoticed. We hope to have the opportunity to welcome you back to one of our hotels in the future so we may make it right.
09/08/2019
Rated 5 out of 5 :
Very pleased with our stay at this hotel from start to finish.\nVery efficient and friendly check-in and pleasantly surprised that our room was available when we arrived.\nRooms a good size and air conditioning quiet and comfortable. Staff all very friendly and most helpful.\nBreakfast very good and good value in a comfortable environment.\nSavage Garden bar on the roof had excellent views and a great venue for pre dinner drinks and night caps. A must! #33; \nWill definitely stay here again.
09/08/2019
Rated 5 out of 5 :
. Or maybe not so hidden as it\u2019s on the top floor of the hotel! \nI wouldn\u2019t normally have lunch in the City in a hotel but my companion had already visited the Savage Gardens restaurant and knowing his taste for fine food I readily agreed to visit. What a lovely surprise - wonderful views and a really interesting ( not extensive ) menu. We opted for the lunchtime deal which was excellent and amazing value at \u00A318.00 for two courses. Thanks to our server, Manish, who looked after us extremely well. If you\u2019re near Tower Bridge I d highly recommend a visit - you won\u2019t be disappointed.
08/08/2019
Rated 5 out of 5 :
I stayed here with my family and found the location to be excellent. We enjoyed the nearby attractions (Tower of London and Tower Bridge) and were a short tube ride to the other major attractions in London. Better yet, it is located no lore than 90 second walk to Tower Hill underground entrance. The best part of this hotel is the friendly staff and the amazing view from the rooftop bar/restaurant. The view at night is second to none that I have seen in London as it overlooks the Tower of London and London Tower Bridge. Wow. I could have spent an entire evening up in the rooftop bar just looking out at the views. \n\nI\u2019ll return next year. For sure.
08/08/2019
Rated 5 out of 5 :
This is a comfortable hotel in a great location. Near Tower Hill underground, Fenchurch Street and Tower Gateway Docklands Light Railway stations. Great location for exploring London. \n\nThe lobby is attractive and spacious with a cafééé bar. The staff are friendly and helpful. The rooms are an average size and comfortable with good natural light and good size beds. The room we had didn\u2019t have a bath just a shower. \n\nThe hotel has a roof top bar and restaurant which has great views over the city. It is usually busy and sometimes closed for private events. Can be noisy and also pricey.
07/08/2019
Rated 5 out of 5 :
Dear lgariepy, \n\nFirst of all, thank you for your review of your past stay with us. \n\nWe always appreciate hearing from our guests - including areas for improvement. I understand that the noise was an issue during your stay. I apologize that your comfort was interrupted by other guests and I have shared your review with our security team to ensure that this is not a problem in the future. \n\nI do hope the next time you return to the area you consider staying with us again.\t\t\t\t\t\n\nBest regards, \t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n.
07/08/2019
Rated 5 out of 5 :
Hotel is in a very good location and the rooms are of a decent size. Breakfast was nice with various options to chose from. People were friendly and helpful. One of the main selling points of this hotel is their sky bar. Great atmosphere and nice views. Would stay again.
06/08/2019
Rated 5 out of 5 :
Thank you for restoring my faith in Hiltons. My family could not have been happier with our room and the service provided. And we will always be staying at your hotel whenever we return. Tony is amazing and was so helpful. Found us a great place to have high tea and helped my mother with cancelling other reservations. The executive floor is a great perk and highly recommend when staying. Well done!
Milesfaster.co.uk customer reviews ↓
Rating out of 10: 
Date stayed:
review:
Privacy Policy
Copyright © 2002 Milesfaster.co.uk All Rights Reserved