Pullman London St Pancras Hotel
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Customer Reviews For The Pullman London St Pancras Hotel


Address: 100-110 Euston Road, London, England, UK, NW1 2AJ
This hotel has averaged a score of 4.4 out of 5 by 8879 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 3734 reviews)
>>>Tripadvisor (ranked 164 of 1117 for Hotels in London and rated 4.5 out of 5 from 5221 reviews)

06/06/2019
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05/06/2019
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05/06/2019
Rated 5 out of 5 :
Dear IndyPaul, \n\nSuch a lovely review ! \nWe are delighted to know that you had a comfortable stay with us and that you enjoyed the design of the hotel. \nWe really hope that you will have the opportunity to catch another morning train and we will have the pleasure to welcome you again son to the Pullman London St Pancras. \n\nSee you son, \n\nAurore weber\nGuest Experience Manager.
04/06/2019
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04/06/2019
Rated 5 out of 5 :
Dear Louise, \n\nMerci ! \n\nWe very much appreciate your comments regarding your stay at the Pullman London St Pancras.\n\nIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.\n\nThank you again for sharing your experience, and I trust your next visit will be truly memorable.\n\nWarm regards, \n\nAurore Weber\nGuest Experience Manager.
04/06/2019
Rated 5 out of 5 :
Dear Mikewil1, \n\nThank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. We are glad you had an overall enjoyable stay with us.\n\nThank you again for sharing your feedback, the team and I look forward to welcoming you back son to the Pullman London St Pancras.\n\nKind regards, \n\nAurore Weber\nGuest Experience Manager.
04/06/2019
Rated 5 out of 5 :
Dear hanso391, \n\nThank you for taking the time to share about your second experience at Pullman London St Pancras.\nYou are at the heart of our attention and it is always a pleasure to read that our guests experienced a truly memorable moment with us.\n\nThank you again for sharing your experience, and we look forward to welcoming you back home for a 3rd time.\n\nWarm regards, \n\nAurore Weber\nGuest Experience Manager.
03/06/2019
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03/06/2019
Rated 5 out of 5 :
Dear Barry, \n\nThank you for this amazing review ! We are delighted to know that you enjoyed your stay with us from your check in experience to the room, and that you met our wonderful Paulo. We will share your review with him and we are sure he will be very happy to read your lovely words. \nAll the team of Pullman London St Pancras and Paulo thank you again for your comment and look forward to welcoming you back son. \n\nWarm regards, \n\nAurore weber\nGuest Experience Manager.
02/06/2019
Rated 5 out of 5 :
Dear Justa-Mumma1, \n\nThank you for your lovely words about our hotel and Paulo. We are delighted to know that you enjoyed your stay with us. It is always a pleasure to read that our guest feel welcomed in the Pullman London St Pancras and we look forward to welcoming you again son. \n\nThank you again for this wonderful review, \n\nWarm regards, \n\nAurore weber\nGuest Experience Manager.
01/06/2019
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01/06/2019
Rated 5 out of 5 :
Hotel is in Old Rail station. We, thru the years, have stayed at 5 other Marriott properties in London and this is the best. We had an upgrade to Jr. Suite which was smaller than in a us property, but this is Europe. Concierge lounge was great. We had breakfast every morning in hotel and very good. If you arrive by train you are really in the hotel, also to get to the tube you are there. Location, location.
01/06/2019
Rated 5 out of 5 :
Dear Michael H, \n\nIt was a real pleasure to read your lovely comments. We are glad to know that you enjoyed our services and especially our lovely team who work hard everyday with their hearts to provide a more personalised service. \nWe hope to welcome you back again on your next visit to London and it will be a pleasure to make your next experience as memorable as the first one. \n\nSee you very son, \n\nAurore weber\nGuest Experience Manager.
31/05/2019
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30/05/2019
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30/05/2019
Rated 5 out of 5 :
Dear ochil4, \n\nThank you very much for taking the time to share your experience with us. We are pleased to know that you enjoyed your stay and all our facilities. We always strive to provide a personalised experience for our guests and it is important for us to know about your preferences. \nWe are delighted that you will have amazing memories from the Pullman London St Pancras and we look forward to welcoming you again very son for another stay. \n\nSee you son, \n\nAurore weber\nGuest Experience Manager.
29/05/2019
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29/05/2019
Rated 5 out of 5 :
Dear Prab2001, \n\nThank you very much for sharing your experience with us. \nWe are delighted to know that you had an enjoyable stay, and that our services met your expectations. \nWe will share your lovely words with our team and we look forward to welcoming you back son to the Pullman London St Pancras.\n\nWarm Regards, \n\nAurore weber\nGuest Experience Manager.
28/05/2019
Rated 5 out of 5 :
Dear Tukest, \n\nIt was a real pleasure to read your lovely comments. At Pullman, we don't want to limit our guests we want them to enjoy our open spaces within the hotel, we feel this gives you the sense of moving about freely. We are glad to know that you enjoyed our services and especially our lovely team who work hard everyday with their hearts to provide a more personalised service. \nWe hope to welcome you back again on your next visit to London and it will be a pleasure to make your next experience as memorable as the first one. \n\nSee you very son, \n\nAurore weber\nGuest Experience Manager.
28/05/2019
Rated 5 out of 5 :
Dear Luc032, \n\nThank you for taking the time to share with us your previous experience.\n\nWe are very sorry that the size of our twin room did not meet your expectations. \n\nConcerning the broken hangers and the electrical outlet, please rest assured that we are taking the appropriate measures to address those issues to prevent future occurrences.\n\nWe look forward to welcoming you back to the Pullman son and we would like to re assure you that your great memories of your first stay with us are what we truly want to deliver to all our guests.\n\nPlease contact me personally to h5309-qm@accor.com and me and the team would be more than happy to look after you during your next stay.\n\nKind Regards, \n\nAurore weber\nGuest Experience Manager.
27/05/2019
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26/05/2019
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25/05/2019
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24/05/2019
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23/05/2019
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23/05/2019
Rated 5 out of 5 :
Dear sat1602, \n\nThank you for having taking the time to write your comment on TripAdvisor. We are so glad to know that you had a enjoyable stay with us. I already shared your comment with Sarah and she was delighted to read your lovely words.\nWe look forward to welcome you again son to the Pullman London St Pancras, \n\nKind Regards, \n\nAurore weber\nGuest Experience Manager.
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