Park Inn Harlow
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Customer Reviews For The Park Inn Harlow


Address: M11 Junction 7, Southern Way, Harlow, Essex, England, UK, CM18 7BA
This hotel has averaged a score of 3.2 out of 5 by 2159 past guests
>>>Booking.com (average customer rating 3.5 out of 5 from 1357 reviews)
>>>Tripadvisor (ranked 6 of 8 for Hotels in Harlow and rated 3 out of 5 from 798 reviews)

29/09/2019
Rated 3.8 out of 5 :
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28/09/2019
Rated 3.1 out of 5 :
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27/09/2019
Rated 2.9 out of 5 :
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23/09/2019
Rated 3.8 out of 5 :
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20/09/2019
Rated 4.0 out of 5 :
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18/09/2019
Rated 3.4 out of 5 :
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17/09/2019
Rated 3.1 out of 5 :
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15/09/2019
Rated 2.9 out of 5 :
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15/09/2019
Rated 3.4 out of 5 :
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12/09/2019
Rated 3.5 out of 5 :
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12/09/2019
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11/09/2019
Rated 3.5 out of 5 :
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11/09/2019
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09/09/2019
Rated 3.8 out of 5 :
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08/09/2019
Rated 3.8 out of 5 :
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06/09/2019
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03/09/2019
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01/09/2019
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31/08/2019
Rated 3.1 out of 5 :
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31/08/2019
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28/08/2019
Rated 3.1 out of 5 :
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23/08/2019
Rated 3.8 out of 5 :
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20/08/2019
Rated 3.4 out of 5 :
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19/08/2019
Rated 3.6 out of 5 :
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19/08/2019
Rated 3.4 out of 5 :
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18/08/2019
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17/08/2019
Rated 4.2 out of 5 :
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15/08/2019
Rated 3.4 out of 5 :
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15/08/2019
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13/08/2019
Rated 4.0 out of 5 :
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11/08/2019
Rated 3.8 out of 5 :
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07/08/2019
Rated 3.1 out of 5 :
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06/08/2019
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05/08/2019
Rated 3.6 out of 5 :
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01/08/2019
Rated 2.9 out of 5 :
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01/08/2019
Rated 4.0 out of 5 :
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01/08/2019
Rated 3.1 out of 5 :
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31/07/2019
Rated 2.9 out of 5 :
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30/07/2019
Rated 4.0 out of 5 :
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29/07/2019
Rated 3.4 out of 5 :
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28/07/2019
Rated 3.1 out of 5 :
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22/07/2019
Rated 3.6 out of 5 :
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13/07/2019
Rated 1 out of 5 :
I stayed here on a Saturday night, specifically as we were attending a party in the hotel. \n\nParking and check-in were fine, but the first room we were allocated had a strong smell of damp and a large chunk of wallpaper was peeling off. I asked to be moved and the next room was better. The bedroom was ok, but not the biggest. The bed was comfortable, the room was air conditioned, with tea making facilities. It felt like a dated Travelodge.\n\nThe party venue/bar area was great and perfect for the party.\n\nBreakfast the next morning was challenging as the staff couldn't keep up with demand. Food and drinks were regularly running out and guests had go wait a while for these to be replenished. \n\nOverall, it was ok, but not that great. The hotel is desperately in need of a makeover, but it's fine if you're just staying for one night and need somewhere reasonably priced to stay.
11/07/2019
Rated 1 out of 5 :
A sudden and unexpected need to stay overnight in Harlow resulted in my booking the Harlow Hotel for one night with breakfast. The deal was attractively priced and the location convenient. However, the hotel is very close to busy dual carriageway roads and because the air conditioning didn\u2019t work we had to sleep with the window open! The in-room safe was locked closed on arrival and the reception staff couldn\u2019t help, saying that all the room safes were locked. On a more positive note, the room was clean and the cooked breakfast was nice.
06/07/2019
Rated 3.8 out of 5 :
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06/07/2019
Rated 3.1 out of 5 :
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05/07/2019
Rated 3.1 out of 5 :
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04/07/2019
Rated 2.7 out of 5 :
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04/07/2019
Rated 4.2 out of 5 :
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03/07/2019
Rated 4.0 out of 5 :
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01/07/2019
Rated 3.4 out of 5 :
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01/07/2019
Rated 3.6 out of 5 :
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01/07/2019
Rated 4.0 out of 5 :
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30/06/2019
Rated 3.8 out of 5 :
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30/06/2019
Rated 4.0 out of 5 :
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29/06/2019
Rated 3.8 out of 5 :
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28/06/2019
Rated 3.6 out of 5 :
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27/06/2019
Rated 4.2 out of 5 :
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24/06/2019
Rated 3.6 out of 5 :
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24/06/2019
Rated 3.4 out of 5 :
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23/06/2019
Rated 3.6 out of 5 :
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23/06/2019
Rated 4.2 out of 5 :
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23/06/2019
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23/06/2019
Rated 2.7 out of 5 :
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20/06/2019
Rated 2.7 out of 5 :
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18/06/2019
Rated 3.6 out of 5 :
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14/06/2019
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12/06/2019
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11/06/2019
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10/06/2019
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06/06/2019
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04/06/2019
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03/06/2019
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02/06/2019
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29/05/2019
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28/05/2019
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27/05/2019
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23/05/2019
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20/05/2019
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19/05/2019
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13/05/2019
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12/05/2019
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06/05/2019
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01/05/2019
Rated 1 out of 5 :
Dear aatommy, \n\nThank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn that you had issues with your room key card. We're currently taking steps to carry out major upgrade to all our guest rooms and public areas of the hotel. I apologise again for the inconvenience.\n\nKind regards, \n\nBinay D.
29/04/2019
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28/04/2019
Rated 1 out of 5 :
Dear Tomsy85, \n\nThank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and I am happy to announce that we're currently taking steps to upgrade all of our hotel facilities.\n\nKind regards, \n\nBinay D.\n.
25/04/2019
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24/04/2019
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22/04/2019
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20/04/2019
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19/04/2019
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10/04/2019
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05/04/2019
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03/04/2019
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24/03/2019
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04/03/2019
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01/03/2019
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18/02/2019
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17/02/2019
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13/02/2019
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08/02/2019
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03/02/2019
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29/01/2019
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26/01/2019
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22/01/2019
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19/01/2019
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09/01/2019
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01/01/2019
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29/12/2018
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27/12/2018
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26/12/2018
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24/12/2018
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23/12/2018
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16/12/2018
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15/12/2018
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14/12/2018
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13/12/2018
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11/12/2018
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10/12/2018
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09/12/2018
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03/12/2018
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26/11/2018
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25/11/2018
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24/11/2018
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22/11/2018
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21/11/2018
Rated 2 out of 5 :
I am not going to bore you with more complaints about this hotel ! Just to say we will never ever stay here again. Cold, dirty and food, poor. The receptionist was unfriendly, no staff in the dining room when we went for dinner and it.
19/11/2018
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09/11/2018
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05/11/2018
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03/11/2018
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01/11/2018
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24/10/2018
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23/10/2018
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21/10/2018
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18/11/2018
Rated 1 out of 5 :
We stayed one night and I would never ever return to this hotel. The heating didn't work so it was freezing cold in the room and it was also very grubby and in a poor condition. The room phone didn't work and neither did the.
10/11/2018
Rated 5 out of 5 :
This experience at the hotel was amazing, the staff, the room, the food was lovely, could not fault a thing, would definitely recommend and will definitely be back very son. Thank you to Nick & the staff, it was a truly magical stay.
07/11/2018
Rated 3 out of 5 :
Had a meal booked inSawbridgeworth so decided to stay over, booked Park inn having passed it on a regular basis. Was not impressed by room, staff helpful but back to the room quite small not up to Premier Inn standard duvet very thin and patchy.
03/11/2018
Rated 1 out of 5 :
"Distgusting" is the best way to put my experience here. I was put in different rooms at this hotel, due to being unsatisfied with the initial rooms. I found that the baths & shower curtains are filthy. Cleaners there do not wash previous visitors dirt.
02/11/2018
Rated 1 out of 5 :
I booked 2 rooms for my parents using my gold points; I ended up paying an additional 22.500 points extra for breakfast; The clerk at front desk who worked on 10/25 2nd shift and also 10/26 1st shift told my parents 3 times in a.
31/10/2018
Rated 4 out of 5 :
Looked after us very well on our two night stay, however two things not up to scratch 1st they ran out of butter at breakfast on the second day, 2nd the prices of the alcohol was very expensive which spoiled the experience.
31/10/2018
Rated 1 out of 5 :
Everything just felt dirty in this hotel. I slept on top of the covers in full pjs. The bathroom had marks everywhere and it just had a horrible feel. The bar did not have gin or a decent wine menu, it also felt like a.
28/10/2018
Rated 3 out of 5 :
well arrived at the Park Inn Harlow and the receptionist could of smiled ? the outside looking tired and worn room was clean and tidy but bathroom looking tired. Used the spa facilities didn't get off with a good start as the lockers needed padlocks.
19/10/2018
Rated 1 out of 5 :
Be very careful here! I booked a treat for my husband's birthday and it was the worst possible experience! The toilet and changing areas were unkempt and filthy and the lockers offered no security. There were tramps hanging around the changing rooms waiting to steal.
17/10/2018
Rated 5 out of 5 :
The rump steak is on point in here and the chips are quite lovely. I had to stay here as I lost my house key whilst the wife was away. I must say the bed was comfortable and breakfast was good. It's highly recommended if.
16/10/2018
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15/10/2018
Rated 4.0 out of 5 :
Liked: We have stayed at the Park inn now on a number of occasions and always find it ideal for our requirements. The catering staff at breakfast are always very accommodating especially taking into consideration my wifes lack of mobility since her stroke a few years ago, thanks for that as it takes the pressure off for us both.
Disliked: Our only negative point is that we have been staying at this hotel now on a number of times over the past 7/8 years and we feel it is now " a little tired ", so hopefully in the near future it gets the refurbishment we believe it needs. Hopefully we will see you again son?
14/10/2018
Rated 4 out of 5 :
We lived in Harlow for years - still remember it as its original name of Saxon Inn. It is a good hotel and the staff are great. We are looked after when we visit. Some of us he rooms are a little tired but generally.
14/10/2018
Rated 3 out of 5 :
Stayed one night when visiting family. Hotel is easy to get to and as ample free parking. Reception staff were friendly and helpful. It is a large hotel which has a restaurant, bar and pool and spa, unfortunately we did not use the pool or.
13/10/2018
Rated 4.0 out of 5 :
Liked: The spa - everything worked this time
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12/10/2018
Rated 2.9 out of 5 :
Liked: A bit down at heel
Disliked: Overpriced bar. Dodgy air conditioning
11/10/2018
Rated 2 out of 5 :
The hotel is quite tired and needs a refurbishment but that was not the main issue. When I walked into my room, it smelled of cigarette smoke. I tried to phone down to reception but the phone in the room didn't work. If the room hadn't.
10/10/2018
Rated 2.7 out of 5 :
Liked: Staff very friendly Close to the airport and motorway
Disliked: Max 2star motel Rooms are very old outdated, bed linen smelt really bad and clean pillows really smell stale Sweaty head grease smell, room smelt foyisty mouldy very poor will not be coming back very embarrassed as took family with us. Staff however were friendly and efficient
10/10/2018
Rated 1 out of 5 :
Admittedly it was a miserable day but this hotel is ageing badly. Scruffy reception area, slow service, worn out bedroom with dubious stains on the carpet and an ancient aluminium windows. The car park is dark and dreary and the fellow in front of me was.
09/10/2018
Rated 3.1 out of 5 :
Liked: The room was comfortable but tired! Staff friendly and helpful.
Disliked: No lift available so bags had to be carried up stairs. Room needed refurbishing and decorating.
07/10/2018
Rated 2.9 out of 5 :
Liked: Location
Disliked: Certainly doesn't live up to Radisson standards
05/10/2018
Rated 3.8 out of 5 :
Liked: Location convenient. Staff excellent.
Disliked: Some Food not cooked fresh, a lot of reheating according to the waitress.
05/10/2018
Rated 3 out of 5 :
have just arrived home after a 2 night stay, check in and out very good, breakfast very good, room comfortable, carpet in room could do with a shampoo quit a few stains, and pillows like breeze blocks, other than that a very nice stay thank.
03/10/2018
Rated 4 out of 5 :
I've stopped in Park Inn's before. This one was tired and needed a lot of tender loving care. Reception staff were excellent and the restaurant was clean and the food tasty. I ordered porridge and omelette. First day was excellent, the second was not the best they had.
02/10/2018
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: All was fine except telephoning the hotel, my car broke down on the way and I called the hotel to let them know I was going to be late, before getting through to reception I had to listen to about 3 minutes of adverts about conference facilities, weddings and god knows what else, when already stressed this was unacceptable especially since living abroad it was all with high phone charges. One should be able to ring reception in a hotel
01/10/2018
Liked: The beds and gym were excellent. My room was cleaned everyday.
Disliked: The food was below average, and the wait time to receive your food was 30-45min. The bar/lounge area had glasses and plates on every table. They are either under staffed or don't care about cleaning the tables.
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