The Park City Grand Plaza Kensington Hotel
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Customer Reviews For The Park City Grand Plaza Kensington Hotel


Address: 18-32 Lexham Gardens, Kensington, London, W8 5JE
This hotel has averaged a score of 4.4 out of 5 by 2800 past guests
>>>Booking.com (average customer rating 4.2 out of 5 from 1181 reviews)
>>>Tripadvisor (ranked 387 of 1134 for Hotels in London and rated 4.5 out of 5 from 1621 reviews)

12/09/2019
Rated 3.8 out of 5 :
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10/09/2019
Rated 4.4 out of 5 :
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22/08/2019
Rated 4 out of 5 :
Suited for couple in Central London with a lot of good eateries around. Nearest underground is Earl's Court or Glocestor Road. On the route of Hop On Hop Off Bus. For an evening walk, Hyde perfect is near.
21/08/2019
Rated 4.4 out of 5 :
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30/07/2019
Rated 4.2 out of 5 :
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30/07/2019
Rated 4.4 out of 5 :
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26/07/2019
Rated 5 out of 5 :
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21/07/2019
Rated 4.8 out of 5 :
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18/07/2019
Rated 4.2 out of 5 :
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09/07/2019
Rated 3 out of 5 :
Thank you for your review and your kind words about our staff. I am glad to hear that overall your experience was positive. I am disappointed to hear that our breakfast service didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you son.
06/07/2019
Rated 4.6 out of 5 :
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04/07/2019
Rated 5 out of 5 :
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01/07/2019
Rated 3.8 out of 5 :
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24/06/2019
Rated 5 out of 5 :
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23/06/2019
Rated 4.2 out of 5 :
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21/06/2019
Rated 3.8 out of 5 :
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14/06/2019
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13/06/2019
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10/06/2019
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06/06/2019
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30/05/2019
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28/05/2019
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24/05/2019
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23/05/2019
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17/05/2019
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09/05/2019
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07/05/2019
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06/05/2019
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30/04/2019
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24/04/2019
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21/04/2019
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15/04/2019
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11/04/2019
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10/04/2019
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08/04/2019
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02/04/2019
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28/03/2019
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23/03/2019
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18/03/2019
Rated 3 out of 5 :
Dear 2011NewYorkTraveler. Thank you for giving us a perfect rating! I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to see you son!
16/03/2019
Rated 3 out of 5 :
Dear I4611erjenniferm. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again son.
09/03/2019
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06/03/2019
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05/03/2019
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04/03/2019
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02/03/2019
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01/03/2019
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24/02/2019
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23/02/2019
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17/02/2019
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13/02/2019
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10/02/2019
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07/02/2019
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04/02/2019
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03/02/2019
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01/02/2019
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31/01/2019
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30/01/2019
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29/01/2019
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28/01/2019
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27/01/2019
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26/01/2019
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24/01/2019
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23/01/2019
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22/01/2019
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21/01/2019
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20/01/2019
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02/01/2019
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01/01/2019
Rated 3 out of 5 :
When we first arrived, we were pleased with the location. Residential and quiet, this type of hotel is our favourite in London. When we walked in, we were met by hotel staff who promptly helped us with our bags and helped us to our room.
25/12/2018
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24/12/2018
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23/12/2018
Rated 4 out of 5 :
We stayed one night, not using the restaurant so cant comment on food. Very helpful staff on the reception desk. Beautiful room and bathroom very impressed with the toiletries in the bathroom. Could do with a couple of extraUnited Kingdomplug sockets in our room.
21/12/2018
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17/12/2018
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16/12/2018
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14/12/2018
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14/12/2018
Rated 5 out of 5 :
Our stay at this hotel was very spontanious and we arrived in the middle of the night, since our former booked hotel was overbooked. The staff was really kind, patient and helpful. Here you will find service as it should be. Room was nice and.
13/12/2018
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11/12/2018
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