Premier Inn Gatwick Manor Royal Hotel
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Customer Reviews For The Premier Inn Gatwick Manor Royal


Address: Fleming Way, Crawley Business Quarter, Crawley, West Sussex, RH10 9DF
This hotel has averaged a score of 4.4 out of 5 by 4897 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 2786 reviews)
>>>Tripadvisor (ranked 4 of 29 for Hotels in Crawley and rated 4.5 out of 5 from 2094 reviews)

01/10/2019
Rated 5 out of 5 :
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01/10/2019
Rated 4.0 out of 5 :
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01/10/2019
Rated 4.8 out of 5 :
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30/09/2019
Rated 5 out of 5 :
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30/09/2019
Rated 4.5 out of 5 :
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29/09/2019
Rated 4.6 out of 5 :
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29/09/2019
Rated 4.8 out of 5 :
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28/09/2019
Rated 5 out of 5 :
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27/09/2019
Rated 5 out of 5 :
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26/09/2019
Rated 5 out of 5 :
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24/09/2019
Rated 5 out of 5 :
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24/09/2019
Rated 4.8 out of 5 :
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24/09/2019
Rated 5 out of 5 :
I stayed here due to an early flight (6am) at Gatwick. Got to the hotel around 7pm and check in was quick and efficient - done by a machine. Room was clean and exactly what I needed for as much sleep as possible. One of the reasons I stayed at this hotel was because of the 100 Metrobus back to Gatwick. However, at that time in the morning, the bus runs every hour until after 5am. So, I thought I would have more time to sleep being 6-7 minutes away from the airport but I had to take the 3:35am bus because the next bus was not until 4:45am, which was just too close to my 6am flight. Had I known this before I booked, I would have reconsidered, however, this is not the hotels fault. The hotel was great and I would recommend as transfers to and from Gatwick are super easy and cost \u00A32.50 on the 100 Metrobus.\nAlso, the bus stop is literally outside the front entrance to the hotel. couldn't be easier
24/09/2019
Rated 5 out of 5 :
Was pleasantly surprised as I was not expecting much but can honestly say it was more than what I expected. Clean room, good size bed, decent pillows, tea and coffee facilities. Ate in restaurant, good choice of food and service was quick. Will definitely visit again if flying from Gatwick
23/09/2019
Rated 4.2 out of 5 :
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23/09/2019
Rated 5 out of 5 :
The overall experience wqs ok location was ok but it was not premier feel just adequate the bathroom was dated and didn't feel at all welcoming the general standard of the room was not what I would have expected a little poor to be honest
23/09/2019
Rated 5 out of 5 :
Great location minutes from Gatwick airport by bus (stop right outside ). Retail park with countless shops a few minutes walk away. Is in an industrial area but this means the location is quiet and as then hotel sits slightly back from the rd the traffic noise in front room is minimal - not an issue at all, some premier inns are noisy due to location on busy roads. \n\nSwift check in and check out. Clean comfortable bed with nice bathroom with shower over bath so both options
22/09/2019
Rated 3.8 out of 5 :
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22/09/2019
Rated 4.6 out of 5 :
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22/09/2019
Rated 5 out of 5 :
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22/09/2019
Rated 5 out of 5 :
I've been to a lot of Premier Inn's around the country, but this one is far the best. Very clean, breakfast perfect, staff very helpful and the position for me is perfect. Very good connection by bus to Gatwick airport or town centre.
22/09/2019
Rated 5 out of 5 :
. Why book anywhere else when flying from lgw. The bus pick you up right outside the door & has you at south terminal in 10 minutes, North about 20. All the staff, without exception are friendly, helpful & happy which means they are being treated well & that really filters through to guest level. We use pi for trips to the coast, London & when flying out of the country for early morning Departures & haven't a bad word to say about them. I am a right fuss pot too!
21/09/2019
Rated 4.8 out of 5 :
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19/09/2019
Rated 5 out of 5 :
I stayed in this hotel as I had an interview with Virgin Atlantic the next day and it was in a perfect location (literally a 2 minutes walk from where I had to be). This hotel was also a great location to the airport (10 minutes) and there is a bus stop nearby that you can get to the airport! Great location and food and lovely staff
16/09/2019
Rated 5 out of 5 :
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16/09/2019
Rated 4.8 out of 5 :
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16/09/2019
Rated 4.4 out of 5 :
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15/09/2019
Rated 4.2 out of 5 :
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14/09/2019
Rated 4.4 out of 5 :
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14/09/2019
Rated 3.8 out of 5 :
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14/09/2019
Rated 5 out of 5 :
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13/09/2019
Rated 5 out of 5 :
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11/09/2019
Rated 5 out of 5 :
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11/09/2019
Rated 4.8 out of 5 :
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10/09/2019
Rated 5 out of 5 :
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09/09/2019
Rated 4.4 out of 5 :
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08/09/2019
Rated 5 out of 5 :
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08/09/2019
Rated 4.6 out of 5 :
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07/09/2019
Rated 4.8 out of 5 :
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07/09/2019
Rated 4.2 out of 5 :
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07/09/2019
Rated 4.6 out of 5 :
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06/09/2019
Rated 5 out of 5 :
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05/09/2019
Rated 4.6 out of 5 :
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05/09/2019
Rated 4.0 out of 5 :
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05/09/2019
Rated 5 out of 5 :
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04/09/2019
Rated 5 out of 5 :
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03/09/2019
Rated 4.8 out of 5 :
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02/09/2019
Rated 5 out of 5 :
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01/09/2019
Rated 4.2 out of 5 :
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01/09/2019
Rated 5 out of 5 :
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01/09/2019
Rated 4.8 out of 5 :
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31/08/2019
Rated 5 out of 5 :
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31/08/2019
Rated 4.8 out of 5 :
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29/08/2019
Rated 4.2 out of 5 :
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29/08/2019
Rated 5 out of 5 :
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28/08/2019
Rated 5 out of 5 :
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28/08/2019
Rated 4.2 out of 5 :
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27/08/2019
Rated 4.4 out of 5 :
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27/08/2019
Rated 4.6 out of 5 :
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26/08/2019
Rated 4.2 out of 5 :
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26/08/2019
Rated 5 out of 5 :
Thank you for taking the time to post a review on your stay at Premier Inn London Gatwick Airport Manor Royal.\nIt is great to receive feedback from our guests and we ensure that this positive feedback is given to all our staff here at London Gatwick Manor Royal.\nWe look forward to welcoming you back in the future. \n.
25/08/2019
Rated 5 out of 5 :
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25/08/2019
Rated 4.2 out of 5 :
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25/08/2019
Rated 4.6 out of 5 :
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22/08/2019
Rated 4.0 out of 5 :
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21/08/2019
Rated 5 out of 5 :
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21/08/2019
Rated 4.4 out of 5 :
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20/08/2019
Rated 5 out of 5 :
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19/08/2019
Rated 3.8 out of 5 :
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19/08/2019
Rated 4.0 out of 5 :
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19/08/2019
Rated 4.2 out of 5 :
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19/08/2019
Rated 5 out of 5 :
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18/08/2019
Rated 5 out of 5 :
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18/08/2019
Rated 4.4 out of 5 :
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18/08/2019
Rated 4.6 out of 5 :
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18/08/2019
Rated 3.8 out of 5 :
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18/08/2019
Rated 4.8 out of 5 :
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17/08/2019
Rated 4.4 out of 5 :
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16/08/2019
Rated 4.8 out of 5 :
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16/08/2019
Rated 5 out of 5 :
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07/08/2019
Rated 5 out of 5 :
The hotel is close by to the airport the car park is charged \u00A34 which is good however the breakfast is from 6 or 7am so for me it's no good as my flight was 6.20am so I lose out and the pillows are poor quality which lets the place down.
05/08/2019
Rated 5 out of 5 :
Thank you for taking the time to share your review. \n\nI am sorry for any disappointment you have experienced. This certainly is not what we hope for our guests to experience.\n\nWe take any feedback we receive seriously, and we take these opportunities to look at how we can implement further measures to improve our hotel for the future. Please email us at londongatwickairportmanorroyal. Pi@whitbread.com with the details of your stay so we can speak with you directly and investigate your experience.\n\nAt Premier Inn, we take great pride in delivering a high standard of customer service, and we are very disappointed we did not do so on this occasion. I hope to have an opportunity in the future to restore your faith in Premier Inn and for you to receive and experience our usual high standards.\n.
04/08/2019
Rated 5 out of 5 :
Thank you for taking the time to post a review on your stay at Premier Inn London Gatwick Airport Manor Royal.\nIt is great to receive feedback from our guests and we ensure that this positive feedback is given to all our staff here at London Gatwick Manor Royal.\nWe look forward to welcoming you back in the future. \n.
02/08/2019
Rated 5 out of 5 :
\nDear guest, we thank you very much for your nice review, it is a high continually satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards\n.
28/07/2019
Rated 5 out of 5 :
\nDear guest, we thank you very much for your nice review, it is a high continually satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards\n.
27/07/2019
Rated 5 out of 5 :
Thank you for taking the time to post a review on your stay at Premier Inn London Gatwick Airport Manor Royal.\nIt is great to receive feedback from our guests and we ensure that this positive feedback is given to all our staff here at London Gatwick Manor Royal.\nWe look forward to welcoming you back in the future. \n.
27/07/2019
Rated 5 out of 5 :
\nDear guest, we thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel both on your outbound and return journey. We are working very hard to continually improve our service and make it worth it for everybody who chooses our hotel. We look forward to welcoming you back in the future. Best regards\n.
23/07/2019
Rated 5 out of 5 :
Thank you for taking the time to post a review on your stay at Premier Inn London Gatwick Airport Manor Royal.\nIt is great to receive feedback from our guests and we ensure that this positive feedback is given to all our staff here at London Gatwick Manor Royal.\nWe look forward to welcoming you back in the future. \n.
23/07/2019
Rated 5 out of 5 :
Dear guest, we thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel both on your outbound and return journey. We are working very hard to continually improve our service and make it worth it for everybody who chooses our hotel. We look forward to welcoming you back in the future. Best regards.
22/07/2019
Rated 5 out of 5 :
Thank you for taking the time to post a review on your stay at Premier Inn London Gatwick Airport Manor Royal.\nIt is great to receive feedback from our guests and we ensure that this positive feedback is given to all our staff here at London Gatwick Manor Royal.\nWe look forward to welcoming you back in the future. \n.
21/07/2019
Rated 5 out of 5 :
Thank you for taking the time to post a review on your stay at Premier Inn London Gatwick Airport Manor Royal.\nIt is great to receive feedback from our guests and we ensure that this positive feedback is given to all our staff here at London Gatwick Manor Royal.\nWe look forward to welcoming you back in the future. \n.
18/07/2019
Rated 5 out of 5 :
Dear guest, we thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel both on your outbound and return journey. We are working very hard to continually improve our service and make it worth it for everybody who chooses our hotel. We look forward to welcoming you back in the future. Best regards.
17/07/2019
Rated 5 out of 5 :
Dear guest, we thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel both on outbound and return journey. We are working very hard to continually improve our service and make it worth it for everybody who chooses our hotel. It is great to receive feedback from our guests and we ensure that this positive feedback is given to all our staff here at London Gatwick Manor Royal look forward to welcoming you back in the future. Best regards.
13/07/2019
Rated 5 out of 5 :
Thank you for taking the time to post a review on your stay at Premier Inn London Gatwick Airport Manor Royal.\nIt is great to receive feedback from our guests and we ensure that this positive feedback is given to all our staff here at London Gatwick Manor Royal.\nWe look forward to welcoming you back in the future. \n.
10/07/2019
Rated 5 out of 5 :
Dear guest, we thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel both on outbound and return journey. We are working very hard to continually improve our service and make it worth it for everybody who chooses our hotel. It is great to receive feedback from our guests and we ensure that this positive feedback is given to all our staff here at London Gatwick Manor Royal look forward to welcoming you back in the future. Best regards.
09/07/2019
Rated 5 out of 5 :
Dear guest, we thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel both on outbound and return journey. We are working very hard to continually improve our service and make it worth it for everybody who chooses our hotel. It is great to receive feedback from our guests and we ensure that this positive feedback is given to all our staff here at London Gatwick Manor Royal look forward to welcoming you back in the future. Best regards.
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