Premier Inn Greenford
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Customer Reviews For The Premier Inn Greenford


Address: Western Avenue, UB6 8TE, Greenford, England, UK
This hotel has averaged a score of 4.4 out of 5 by 562 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 62 reviews)
>>>Tripadvisor (ranked 1 of 2 for Hotels in Greenford and rated 4.5 out of 5 from 500 reviews)

15/10/2019
Rated 5 out of 5 :
5mins from tube station. Friendly staff and free parking right outside front door. Pub and restaurant next door. Comfy bed. Room was a bit dusty but otherwise clean. Also shower gel pump was empty. 13pm check out. We arrived before check in and room was ready.
14/10/2019
Rated 5 out of 5 :
Excellent value for money \nVery helpful staff\nReception staff extremely helpful: trying to sort out of of ordinary in arranging taxis\nGood location near station\nDifficult to find the hotel from the station\nNot signposted well\n\n
10/10/2019
Rated 5 out of 5 :
Standard room and fare at adjining pub/eatery. Free parking and good location for access via road. Perivale station nearby with plenty of trains into city. Handy for Wembley and Twickenham.Easy to get to subject to usual traffic caveats.
09/10/2019
Rated 5 out of 5 :
Hi Andy.\n\nIt's concerning to hear that vans were broken into and your vehicle was damaged. We will be passing this on to the hotel team so they can investigate this issue and would also advise calling the police to assist with any further case.\n\nThanks for bringing this to our attention.\nJosh
08/10/2019
Rated 5 out of 5 :
I have stayed at many hotels in past two years and this was one of the best. Two of the outstanding features were the overall quality of the room and the comfort of the bed. The price for one person on the Sunday was good, maybe not so good on other days. Would certainly book again.
06/10/2019
Rated 5 out of 5 :
Stayed here with friends just for one night. Staff seemed to be very friendly and helpful.Free parking which is a great asset Room was comfortable and reasonably clean. Toilet and shower room also clean. Only disappointment was the pub next door. Staff not friendly or welcoming. Food was pretty awful. Used premier inns quite a few times and this is the only time that this has happened. Pub management need to up a level.\n Would definitely use hotel again but would eat elsewhere. \n
06/10/2019
Rated 5 out of 5 :
No complaints - usual Premier Inn & the price was cheap. The room was fine & quiet enough. The hotel generally was a bit tired & needed a bit of a makeover but I was happy enough overall\nGreat location - 10 mins from the tube which was 20 mins into Central London
30/09/2019
Rated 5 out of 5 :
So I normally do my research on premier inns before booking and this one was my biggest mistake, I will start with a positive the staff are lovely especially Charles but sadly the hotel does not do them justice....\nThe entrance is dated, the room was ok but then on closer inspection poly filler on walls not painted, paint coming off in bathroom around mirror, bed not the usual standard and the bath was leaking from underneath out onto the floor...\nBUT by far the biggest disappointment was the breakfast, premier inn allowed me to book their all you can eat buffet breakfast, which when staying at all other premier inns is beautiful, fresh and plenty of choice so I had no issue booking this well what a big mistake! To explain this premier inn unlike most others doesn\u2019t have its own restaurant but have a deal with the pub onsite to provide their buffet style breakfast but sadly the pub decides not to do so, I walked in this morning to be told that the chef wasn\u2019t in yet and the lady would take my order and the chef would sort when they arrived but it might be quite a wait now sorry but that isn\u2019t a buffet breakfast, Looking around we had no fresh fruit, no fruit juices and one grotty looking toaster and sticky tables from the night before, what\u2019s more shocking is this wasn\u2019t a one off I asked the lady in the pub will it be a buffet tomorrow to which she said no we don\u2019t bother as not enough people have it, so why are premier inn selling an all you can eat buffet breakfast, I have got a refund for my breakfasts and will eat elsewhere, I have taken this up directly with premier inn as this is miss selling, I would strongly advise against booking at this hotel considering the one at a Hanger Lane is 5 minutes away and cheaper but 100 times better, but if you do book avoid booking the breakfast at all costs it\u2019s absolutely disgusting.
25/09/2019
Rated 5 out of 5 :
Easy check in, room large and clean, bathroom clean and spacious. Bed was excellent and slept soundly. All that you need. WiFi was perfectly adequate. I can heartily recommend this hotel and the staff.
23/09/2019
Rated 5 out of 5 :
Greenford is an ideal location when stopping in London. The M40 leads onto the A40 and you are almost there. My daughter and I arrived before 2pm check in as the free car park is available earlier. We were lucky as our room was ready too. Staff were polite and able to book just one mornings breakfast. Will definitely stay there again.
23/09/2019
Rated 5 out of 5 :
Located just a few minutes walk from Perivale tube station and a 30 minute ride into central London. Drove up from Devon so the free car parking saved over \u00A330 a night compared to central London.\nClose to the North circular but noise was not obtrusive. Lovely park right behind the hotel. Pub next door is basic but there is a lovely Greek restaurant about 15 mins walk away. Staff were extremely friendly.
21/09/2019
Rated 5 out of 5 :
We like to come down to London for a theatre trip a few times a year and always stay at Premier Inn hotels which have always previously been great but so sorry to say this one is absolutely gross. On checking into the hotel we weren\u2019t thrilled, the room has a VERY strong musty smell of damp and seems generally a little grubby but the check in staff had been lovely and we didn\u2019t like to make a fuss so just made do with it. Upon checking out I always like to strip the bed to help and be respectful to the cleaning staff but found the duvet to be covered in stains and now feeling pretty queasy about having slept here!!! I don\u2019t know if we\u2019ve been unlucky and other rooms are better but our room certainly looks nothing like the photos provided by the hotel on this page. I haven\u2019t lost faith in Premier Inn but PLEASE choose another one!!!! Yuk!
18/09/2019
Rated 4.6 out of 5 :
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16/09/2019
Rated 1 out of 5 :
Hotel was comfortable, no problems, plenty of parking for those that drive. However, I came by train and there were no signs from the station indicating which direction the hotel was located. If there was a sign to say go left for the hotel that would have made things easier, especially as it is not far from Perivale station but unless you know what way it is it can be confusing.
13/09/2019
Rated 1 out of 5 :
Pleasant hotel and situated by he side of A40 main route \nOf a rush hour, travel around there is horrendous but the hotel is accessible via a side road. \nI\u2019m booked in there again so you can gather it\u2019s acceptable and convenient for the area
11/09/2019
Rated 1 out of 5 :
We stayed at this Hotel for 3 nights whilst doing sight seeing in London.\n\nI cannot speak highly enough about the friendly reception staff. In particular I must single out Charles who I can honestly say is probably one of if not the most friendly and helpful Receptionists that I have met during my many years of staying in hotels.\n\nFrom assisting us with our telephone booking to actually greeting us on the first day of our arrival he could not do enough for us. He went out of his way to help us with directions and to explain to us how we could best make use of public transport. He made our stay a so much better experience.\n\nThe Hotel has plenty of room for guest parking (no charge) and it has a Greene King restaurant adjacent to it. It is in an excellent location for walking to the Perrivale Underground station. This is on the Central Line and will take you direct into the Centre of London (eg Oxford Circus or St Pauls). The journey takes about 25 minutes.\n\nWe found the hotel to be quiet and comfortable - typical Premier Inn. If you have to drive into London then you are located on the Western Avenue. Coming from the West Country we found it so easy to leave the hotel and drive out to the M40.\n\nIf you do not want to venture into the centre of London to stay then this Premier Inn is probably an ideal choice. Bathroom and shower were good and there were coffee and tea making facilities in the room. Overall considering how easy it was to access London it was excellent value for money.\n\nWe would not hesitate to stay here again.\n\nWM - Cheltenham.
09/09/2019
Rated 1 out of 5 :
We stayed here for one night as a stopping point for our trip to London. Very easy to get to, very friendly staff, clean and relatively quiet hotel. Tube station is only a few minutes up the road, very ideal for trip into London.
09/09/2019
Rated 1 out of 5 :
Poor food at the pub next door, a desperate lack of TV channels and an over-hot bed led to a below par experience for a Premier Inn. I have used many of this chains' other hotels with much better experiences. A 1990's hotel at a 2020's price
03/09/2019
Rated 2 out of 5 :
Had an enjoyable stay here, the staff made us feel very welcome even remembering my name from a previous visit almost a year ago. \nPlenty of free parking. Rooms have good secondary glazing which keeps the noise from the main road out.
02/09/2019
Rated 4 out of 5 :
All the staff here are absolutely wonderful, so polite and helpful, can't do enough for you. \nRooms, very clean and maid service was great. \nGreat location, tube only a couple of minutes away and pub next door for food and drinks is great too.
01/09/2019
Rated 5 out of 5 :
An excellent hotel over two floors. Very polite staff and the rooms up to the usual Premier Inn standard. The hotel is on a busy main road but as we had a room at the back of the hotel this didn't effect us.\n\nTransport to Wembley is easy by bus, however you do have to use a quite high footbridge to cross the busy main road. The path on the bridge is quite steep and the bridge itself is quite high so this is something to consider if you would struggle with this.\n\nOverall an excellent stay and we would probably return if we go to Wembley again.
26/08/2019
Rated 4 out of 5 :
visited 23/24 Aug 2019\nAs you would expect from a Premier Inn but with one exception - Charles - front of hotel guy.\nHe made our trip very pleasant with his cheery disposition and helpfulness, nothing was too much trouble for him, \n he even guided us to the bus stop for our journey to Wembley stadium. only disappointment was the bed. \nWas exception some super dooper bed but it seemed very ordinary with a topper on the top to make it more comfortable. to me it seemed a little lumpy.\nAll in all a very pleasant stay and would certainly choose this place again.\n.
25/08/2019
Rated 4 out of 5 :
The best part of staying at this hotel was Charles on reception, so helpful and friendly, was a joy to see him every time we walked in. The hotel is clean and has a good air-conditioning unit. The pub does the breakfast next door which is really good and the guy in there also provides really good service. The rest of the food is adequate and cheap. In a good location only a short walk to tube and about 20 minutes to centre. Would definitely stay here again! \n.
19/08/2019
Rated 4 out of 5 :
Well up to Premiere Inn standards. Accommodation was clean and comfortable and the busy A40 alongside was barely noticeable during the night. Location is handy for those wishing to visit London with the Perivale tube station about 8 to 10 minutes walk away and 20 minutes into the centre of London on the Central Line. Car parking is good, sharing the facilities with the adjoining Mylett Arms pub (venue for breakfast and a very good carvery).\nOn my visit, both members of staff I dealt with were very polite, helpful and friendly and a credit to the company.\nI\u2019d definitely stay there again.
10/08/2019
Rated 4 out of 5 :
Stayed at the Premier Inn Greenford with my husband and son for a short break visiting London. This hotel is extremely good value for money and is an easy tube ride from Perivale station (a 5-10 minutes walk from the hotel) into Oxford street in around 25 minutes. We chose this hotel as we wanted to drive and it has a large free car park. The staff at this hotel are absolutely fantastic and really do \u2018make\u2019 the hotel, nothing is too much trouble and they are always there to greet you with a smile. When we arrived we were slightly worried about the proximity to the very busy A40 but the windows in the rooms are sound proofed enough that the noise from the road really is not an issue, the rooms are fitted with air conditioning so there is no need to open the windows unless you want to. We had a family room and were pleasantly surprised that the room was a good size and we had a single and a double bed in our room (rather than the usual put you up type bed). The beds were very comfortable. The hotel is a little tired in its finish (some marks on walls and furniture and we had some black mould on the bathroom ceiling), it would also benefit from proper toilet rolls and toiletries (rather than the slightly impersonal dispensers) but it is clean, we stopped for 3 nights and were impressed that every evening we came back to made up beds and a freshly cleaned room. My son was particularly pleased to find his soft toy tucked up and ready for bed each night! Before booking we read the reviews of the food so decided not to book breakfast in advance. The hotel is next door to a pub where breakfast is served from 6.30-10 in the week and 8-11 at weekends. We decided to give it a go on our first morning and were very impressed. Bare in mind it is \u00A39.50 per adult and children eat for free (this is for full English). It is a buffet style set up but there is an excellent selection and you can have as much as you like. Items do get used up but are son cooked and refilled on request. We found the standard of the cooked breakfast good. There was a good range of cereals, juices, yogurt, fruits, pastries, pancakes, crumpets, toast and toppings in addition to the cooked option. They also had decaf coffee available which was a big tick from me (as I cannot have caffeinated drinks due to health issues and often end up without). We ended up eating breakfast all 3 mornings and enjoyed it every time. I am a bit confused as to why the reviews are quite negative towards the breakfast- as I say we found it to be extremely good value for money. To give this review context, on previous visits to London we have stayed in Kensington at either The Nadler or The Ampersand, obviously those hotels are a different class of hotel but we would have had one night without breakfast in either of those for what we paid for 3 nights with breakfast in this Premier Inn and we really did feel the experience we had here compared well. so well done to everyone at Greenford, we really enjoyed our stay with you and are sure we will return in the future!
29/07/2019
Rated 4 out of 5 :
Altogether a good standard with engaging, particularly pleasant staff. Location on the busy A40 a bit off-putting -. alternatively very accessible to Perivale Underground station. We've stayed here on a couple of occasions previously which speaks for itself!
14/07/2019
Rated 4 out of 5 :
My weekend at the Greenford hotel was faultless, the staff were extremely helpful and friendly. We had a teatime meal and a breakfast in the attached Pub The Mylett Arms and this was of a very high standard, much better than previous experiences. If you want to travel down to London this hotel is really easy to get to off the M40 and there's loads of free parking. 10 out of 10, well done the Greenford Team.
11/07/2019
Rated 4 out of 5 :
Rooms are clean and comfortable but the entrance and corridors lack the usual standard. Although it is close to Wembley stadium it proved very difficult to get a taxi to either find the hotel or turn up at all.
09/07/2019
Rated 3 out of 5 :
A good location for central London, loads of car parking, great reception staff (especially Charlie who was really helpful) and the rooms were clean. We decided to go for breakfast in the morning and was initially surprised that we were the only ones in the restaurant. After we saw the cooked breakfast we were no Longer surprised, any Chef or Cook who could look at the display of food and believe he/she was in the right profession is deluding themselves.\nCongealed food, cold eggs and when I asked for fresh eggs they came out, broken and undercooked (they were supposed to be fried). The days of buffet hot food should be buried. Recently stayed at the Premier Inn in Caernafon, hot, perfectly cooked food delivered personally after you have made your order....it can be done and it was packed. All scores are for the hotel without the restaurant.
09/07/2019
Rated 3 out of 5 :
No apology from staff for there being no hot water and no explanation. Bathroom was not that clean as had dirty in bathtub and room had not been hoovered. Quick check in as only people checking in and was reasonable quiet rooms.
05/07/2019
Rated 3 out of 5 :
Hi there,\n\nThank you for leaving us feedback on your recent visit to our London Greenford hotel.\n\nIt's disappointing to hear that you found an odour in your room and we weren't able to move your to a different one on this occasion. We have a zero tolerance policy on smoking in our rooms which is forbidden and can be met with a \u00A3100 fine.\n\nPlease accept our apologies, as we want to provide great rooms for our guests to stay in and can accept that this was not quite up to standard for you this time.\n\nAlthough you didn\u2019t have the best experience this time, we hope this doesn\u2019t deter you from us welcoming you back at our hotels.\n\nJosh\n\n.
03/07/2019
Rated 3 out of 5 :
Had a wonderful stay at this Premier Inn when I attended the P!NK concert. The location is very easy to approach from Perivale Tube with 10 minute walk to the hotel. \nFrom the moment I arrived Charles was so helpful and friendly, nothing was too much trouble and I felt at ease. He had good knowledge of the area and answered my questions about the last tube to the hotel after the concert. \nIn the morning Orphia was cheerful and also friendly, guiding me to the breakfast location and she was interested in the concert I had attended the previous evening. Great staff - a credit to Premier Inn.
02/07/2019
Rated 3 out of 5 :
Stayed at this hotel for the second time to visit Wembley Stadium as its within easy driving distance.\n\nThis occasion we stayed in room 18 at the end of the corridor on the ground floor.\n\nOn entering the room we were met by an Arctic blast coming from the Air con unit. The room was ridiculously cold and with hindsight, I guess this was to disguise the awful musty damp smell emanating from the room. \n\nThe sleep quality was not the best that we have had from a Premier Inn, especially as more or less every footstep could be heard from the room above, coupled with the damp smell.\n\nThere was a large area of black mould on the bathroom ceiling and the shower curtain looked less than secure.\n\nThat said, I would definitely use this hotel again, just not room 18. \n\nThe reception staff Charles and Orphia were fantastic, so polite and helpful - a credit.\n.
02/07/2019
Rated 3 out of 5 :
Great place to stay. Staff were really helpful especially Charles. He organised taxis for us to and from Wembley stadium. Room was clean and bed very comfortable \uD83D\uDE0A My only complaint was the fan in the bathroom was not working, other then that an excellent stay and would definitely come back.
01/07/2019
Rated 3 out of 5 :
Stayed for a couple of nights for the Pink Wembley concert. The room was excellent and nothing was to much trouble for the friendly and helpful staff, including organising taxi's to and from Wembley for the concert for a number of guests. I definitely recommend a stay here.
29/06/2019
Rated 3 out of 5 :
The hotel is convenient to Ealing Golf Club and ideal for staying the night after a golf event and dinner. Typical Premier Inn and everything up to expectation. Breakfast in the adjacent pub was merely average with frequent running out of various items. \n\nDespite the A40 Western Av running close by the hotel is well protected from the noise\nConvenience was the star asset\n.
23/06/2019
Rated 3 out of 5 :
Have stayed here a number of times, mainly for gigs at Wembley stadium.\n\nHave always found it clean and tidy. Friendly staff and good safe parking.\n\nJust a 15 minute uber to Wembley so very convenient for events at Wembley as it is much cheaper than the closer Premier Inns.
23/06/2019
Rated 3 out of 5 :
We stayed for one night because we were going to a concert at Wembley stadium. We have stayed in many Premier Inns and this one compares quite well with the others. The reception staff were very friendly and helpful, advising on how best to get to and from the stadium. The rooms were immaculately clean and I love their Hypnos beds! \nThe hotel does not have a restaurant inhouse, but the Myllett Arms next door is part of the same Whitbread chain and it was very pleasant. We ate there for dinner before the concert and breakfast the following morning. Breakfast was the usual fare, well cooked and lots of choice. \nAnother bonus was free parking, and although the car park is not big, there was no problem with getting a space. There is a beer garden which was very pleasant in the sunshine, despite being near the busy road (no problem with road noise in the bedroom, btw).\nWe would be happy to stay there again.
20/06/2019
Rated 3 out of 5 :
Booked here for one night recently Check in was faultless and quick,Charles on reception was helpful and ordered us taxis Even when the taxis were badly delayed he kept us all posted about when the next cab was on its way Even offered to come and get us from the pub next door in case we missed our cab slot!!\n happy to recommend this place to all travellers.
18/06/2019
Rated 3 out of 5 :
Booked this premier Inn to attend a concert at Wembley. The room was clean and tidy and the staff were all very pleasant and helpful. Normal pub pub grub next door. Although next to a main road the road noise was minimal. Using Uber up and back to the concert was a breeze.
16/06/2019
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27/05/2019
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20/04/2019
Rated 1 out of 5 :
Lovely to have such pleasant friendly staff to greet you every time you enter or leave.\n negatives:-bed and floor creaked. Also no drawer space is extremely annoying.\nAmazing, cheerful service at breakfast. She couldn't do enough for us.
20/04/2019
Rated 1 out of 5 :
Only spent one night here and did not have breakfast so only reviewing the room and location. Great location for our needs, it a really a base for exploring the area by car rather than a destination in itself. Clean and modern rooms with everything you need for a short stay. For our tastes the bed was not very comfortable and the blackout on the curtains was not as full coverage as we would have liked to keep our baby asleep a bit Longer. Lovely service from front desk. Plenty of parking outside.
13/04/2019
Rated 1 out of 5 :
We stayed here for the one night whilst visiting Wembley for which it is fairly convenient with the underground being only 10 minutes or so away (there is also a local direct bus service). Very typical Premier Inn room but clean enough and comfortable. Staff friendly and helpful and there\u2019s free car parking but no lift. \nWe ate at the pub next door for both an evening meal and breakfast as there isn\u2019t much other choice locally but whilst the evening meal was nice (although service was slow) the breakfast was rather disappointing - food was lukewarm at best and poorly cooked. \n\nWould we return - maybe but there are other Premier Inn\u2019s in the area and I would be inclined perhaps to try those first.
09/04/2019
Rated 1 out of 5 :
we always stay at Premier Inn when we are away the hotel is pretty new and was nice and clean and it is close enough to Wembley for the football as there is an overground / underground station nearby that takes you to Wembley the staff are friendly they just need to monitor the pub next door that they use for there food outlet as we felt they seemed to take the trade as an inconvenience and the food was not up to other Premier Inn outlets we have stayed in.
08/04/2019
Rated 1 out of 5 :
Excellent as usual. Have stayed before and will stay again. Great place to stay, near Perivale tube station. No congestion charges. The room was clean. Next door was the Myllet Arms, which served a great breakfast.
08/04/2019
Rated 1 out of 5 :
This was a very pleasant overnight stay, good location for travel into London and getting to Heathrow. restaurant/pub located \nnext to the Inn. Very nice breakfast. Staff extremely helpful and friendly.\nFriendly staff.
06/04/2019
Rated 3 out of 5 :
Fabulous stay at this hotel. Clean and tidy and tube station only a 5 minute walk - best of all Charles and Ophelia who were amazing - couldn\u2019t have asked for more helpful or friendlier staff thank you so much xxx.
05/04/2019
Rated 3 out of 5 :
Booked one night here whilst we needed to be at an event in London. Staff were so friendly and welcoming, cannot fault the service at all. Room was large and clean. About a ten min walk to the tube, central line direct into central London, took about 30 minutes. Free parking, great breakfast and quiet at night despite being near a main road. Would stay here again! Great staff, bravo to the team!
02/04/2019
Rated 3 out of 5 :
Free parking and an 8 minutes walk to an underground station which is on the Central line. some road noise at night, but you get used to it. Attached restaurant is good - reasonably priced, great for families and a good range of options including for people with dietary requirements. would recommend hotel and restaurant for well-priced, no frills, convenient base camp for London trips!
01/04/2019
Rated 3 out of 5 :
Booked a trip to Kanaloa, dance club in Charing Cross for catch up with friends. Found Premier ideally situated for access for Perivale underground station (10 minutes walk), and 40 minutes to Charing Cross, which is then 10 minutes walk to Kanaloa. Food and accommodation are also good value, and the breakfast was also very good. Will use for future visits to London.\n.
09/03/2019
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02/03/2019
Rated 1 out of 5 :
We booked this hotel for a 2 day visit to London with 2 kids. Really cant fault it! \nRooms are clean and tidy, staff really helpful and welcoming. Pub next door is convenient for breakfast ( full English or continental).\nTube is only 8 minutes walk from hotel, and you're in city within 30 min. \nWill definitely recommend this place to our friends and family, and we'll definitely book it again.
11/02/2019
Rated 1 out of 5 :
Very friendly staff, excellent location and very helpful. Especially Mithaq he made us feel like home and vas there whenever we needed assistance. The breakfast was delicious.\nWill definitely come back.
06/02/2019
Rated 1 out of 5 :
We stayed at Greenford hotel overnight as our rugby team were playing at London Broncos. Hotel easy to find and only 15 minutes walk across a park to rugby ground ( and 2 minutes walk from tube station into London) the room was spacious and clean, check in staff welcoming and helpful. Checkout at twelve but they let us leave car in car park until after rugby game Meals at the pub next door were good and staff welcoming. Will certainly be our first choice for next rugby game and probably other trips to London.
25/01/2019
Rated 1 out of 5 :
Amazing staff very polite and helpful and a persific person called mithaQ made my night relaxing and cheered us both up after a Long shift at work would recommend this hotel to anyone.. also you have a good pub/bar/restaurant next door at very good prices... They also do take out to bring bk hotel.
21/01/2019
Rated 5 out of 5 :
Great location for tube into London. Free parking and a great breakfast friendly staff all in all a good experience. Definitely would use this hotel again when visiting London. Only problem was there is some road noise as next to main A40 into city.
12/01/2019
Rated 5 out of 5 :
I stay at this hotel once every couple of moths for a week. As far as Premier Inns go it is just what you would expect. Value for money. The rooms are nice and I found even though it is next to the main road you cant hear a lot. I slept wonderfully! The shower pressure is quite weak which is a downside to the hotel- But also having to eat the food at the pub next door is not the best. However the main positive to my stays here is the receptionist Charles! He is always happy to help, he answers all your questions and even made up the extra bed when I has friend coming. He really goes the extra mile!
10/01/2019
Rated 5 out of 5 :
Fairly Long walk to train stn as we both have arthritis. Lack of staff in pub for breakfast and food not refreshed enough. Food left to dry up in pans. Food at night ok but again no staff and when there were they just argued with each other. Given disabled room but it worked against able bodied. Food in restaurant good and cheap.
07/01/2019
Rated 5 out of 5 :
Staying for a week and not impressed at all with the room I\u2019ve been given, room smells damp but not a clue why as the shower or bath doesn\u2019t work and been told they will try and sort out the issue tomorrow.......definitely not good enough.
07/01/2019
Rated 5 out of 5 :
Easy to access Central London by tube, Underground station only a couple of minutes walk away. Really friendly staff especially the breakfast crew, for who nothing was too much trouble. Good parking and very easy to drive to, satnav takes you exactly to the car park.
07/01/2019
Rated 5 out of 5 :
All things were taken care of.No surprises Nice to know you can rely on the place being ready and you will get a good night sleep Would certainly recommend this place to everybody, who needs a room.
06/01/2019
Rated 5 out of 5 :
The sink was blocked otherwise good. The service guys didn\u2019t come to sort despite repeated requests. Location and car parking facilities good. Easy access to central London. We had the option to eat at the pub or getting a take away food easily.
31/12/2018
Rated 2 out of 5 :
Shower was cold and no pressure Told the reception and they was not interested at alllocation was at a main busy road so quite noisy but you get used to itFree parking is good and close to the tube so that is a good thing.
24/12/2018
Rated 5 out of 5 :
As always we had a wonderful stay. This hotel is perfect œ the staff are always friendly, professional and go out of their way to help. The rooms are always clean, parking is no problem, and booking is easy. An absolute gem.
21/12/2018
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17/12/2018
Rated 5 out of 5 :
Nothing is too much trouble! Rooms clean fabulous nights sleep. Close to the Perivale station. We stay more than once every year. Will be back again in the New Year for another visit. Book early for the best prices.
10/12/2018
Rated 4 out of 5 :
First time staying at this premier inn, we usually stay in the jurys inn, near Croydon. I was pleasantly surprised at the quality of the hotel for the price. For 3 nights /4 days stay the price was 1/3 of the price of a premier...
03/12/2018
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25/11/2018
Rated 4 out of 5 :
A short walk to the nearest tube station makes this a great place to stay for a London weekend. The hotel was nice, staff lovely and quite reasonably priced. The pub next door was good too with. Plenty of free parking.
21/10/2018
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13/11/2018
Rated 5 out of 5 :
Our second visit... excellent value, perfect location for access to Central London. Great bonus having free parking. Will definitely visit again & again. Would highly recommend this Premier Inn to friends & family.
11/11/2018
Rated 4 out of 5 :
Comfortable room, good location and large bed. Unable to leave light on in bathroom overnight as some sort of buzzer sounded all the time it was on (day and night). Would stay again if needed for one night.
16/10/2018
Rated 5 out of 5 :
Brilliant but brief visit. Rooms were large and comfortable. Plenty of free car parking Close to train station and taxis reasonably priced to major centres such as television centre Good amenities in room. Check in quick and easy and all staff very friendly and polite. Very pleasantly...
06/10/2018
Rated 4 out of 5 :
Stayed here with work for a night, no idea of the cost per night, but it's ideally situated near to the A40, just inside of the M25. I believe there is a tube station nearby, and bus services into the city. The room was clean,...
03/10/2018
Rated 3.1 out of 5 :
Liked: The location for me was good close to work
Disliked: The walls were so thin you can hear everything in the rooms next door and above, not a good nights sleep
01/10/2018
Rated 5 out of 5 :
I have stayed here many times on business trips, it's a great location, close to the central line and very, very, quiet. The pub next door has a varied menu and food always well presented. The staff in the pub are polite and friendly.
26/09/2018
Rated 5 out of 5 :
The rooms were very good considering the relatively low price for the area and the service were very helpful even allowing us to order breakfast even though we were late. Was also very nice to have it own free car park with great access to...
25/09/2018
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
24/09/2018
Rated 4 out of 5 :
This premier inn lives up mostly to my previous premier inn experiences which have been good. The receptionist was very friendly and let us check in 30 minutes early. Great location for getting into London on the central line from Perivale station. The vacuuming before...
02/09/2018
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
28/08/2018
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: On the pricey side. Only one iron available.
15/08/2018
Rated 5 out of 5 :
Second time we have stayed here, the man on reception is an absolute joy! Comfortable rooms as expected, clean and free parking so ideal for leaving the car and getting around on public transport as tube station 2/3 minutes walk away.
13/08/2018
Rated 2 out of 5 :
Room was noisy and not very clean! Housekeeping well where do I start! We went out for the day and on our return there was an item missing out of our room having reported it to reception he was not interested didn't give us any...
08/08/2018
Rated 4.4 out of 5 :
Liked: The staff were amazing, friendly and very helpful. They had a mirror with lights round it to do makeup (would be nice if it had a stool or chair). The breakfast served in the pub next door was good and the staff member there was lovely, plus it was free for the kids. The climate control/ air conditioning was great, especially as it was so hot that day. All the input sockets for the television were easily reached through a panel above the desk so we could plug in a usb and watch videos, look at pictures and play music from it. You could probably plug a chromecast etc in too as there is a hdmi socket
Disliked: There was not a lift! This is ok if you have booked a family room as they are on the ground floor but double rooms are upstairs. The Wi-Fi was very slow so my sister bought premium for 3 devices but it only worked on one device. The road for it is easy to miss so they need a bigger and clearer sign that's easier to see from the main road, you can't see it until you're right up close.
04/08/2018
Rated 4.2 out of 5 :
Liked: It was close to Nawaabs. The staff were amazingly helpful and cheerful. Nothing was too much trouble. Beds were very comfortable and room large.
Disliked: Breakfast at the adjoining pub was disappointing. Pastry's were stale although the staff member on duty was great. Satnav struggled a bit to find the hotel.
03/07/2018
Rated 5 out of 5 :
Liked: Staff really friendly, room exhalant, did not eat in restaurant but looked at the menu and thought it good value and will eat here next time.
Disliked: Pillows to soft, could do with firmer ones or a choice
01/07/2018
Rated 5 out of 5 :
Liked: Staff were very caring and helpful. Really appreciated their kindness.
Disliked: Guest did not comment for this item.
28/06/2018
Rated 4 out of 5 :
My wife and I stayed here last week for one night to attend a family anniversary. The room was comfortable and well equipped. The lady on reception was really friendly and went out of her way to explain everything about the Hotel and even booked...
26/06/2018
Rated 5 out of 5 :
Liked: Very handy to the tube station with links to London and Wembley Stadium (which was the purpose of our visit). It was great having the restaurant next door as we didn't have to go far for food. Area was safe for coming home late at night and there was a petrol station just up the road with M&S food which was handy.
Disliked: Guest did not comment for this item.
20/06/2018
Rated 4 out of 5 :
We booked an overnight stay here as we were attending the Ed Sheeran concert at nearby Wembley. Staff were friendly and polite (especially the lovely lady on the desk during our check in) the room was big enough for the 4 of us (family room)...
16/06/2018
Rated 5 out of 5 :
Very clean room in a lovely location. Staff were fantastic with our five year old, very welcoming and friendly; nothing was too much trouble for them. Charles was especially friendly and helpful with travel suggestions and finding us the best way into the centre of...
05/06/2018
Rated 5 out of 5 :
This is a well located hotel with clean facilities. The beds were comfortable and the air conditioning helped in the recent warm weather. Charles is a breath of fresh air and made you feel very welcome - such a helpful guy.
29/05/2018
Rated 3.8 out of 5 :
Liked: Comfortable, good parking.
Disliked: Shower was poor, breakfast dried out and not so fresh
29/05/2018
Rated 5 out of 5 :
Having been treated like dirt in their Dagenham hotel, I must admit I didn't think or expect much. The tram at Greenford were amazing though. so helpful even to the point of trying to contact Dagenham to sort out the issues we had their. Even...
24/05/2018
Rated 5 out of 5 :
Stayed with our young children. Very close to Perivale Tube Station (approx 10 minutes walk) and one of the very few hotels in London with free parking. Everything was standard as expected from Premier Inn. Definitely staying again.
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