Premier Inn Stansted Airport
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Customer Reviews For The Premier Inn Stansted Airport


Address: Thremhall Avenue, Stansted Airport, Stansted Mountfitchet, CM24 1PY, UK
This hotel has averaged a score of 4.4 out of 5 by 12386 past guests
>>>Booking.com (average customer rating 4.3 out of 5 from 7205 reviews)
>>>Tripadvisor (ranked 3 of 5 for Hotels in Stansted Mountfitchet and rated 4.5 out of 5 from 5249 reviews)

01/10/2019
Rated 4.8 out of 5 :
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30/09/2019
Rated 4.2 out of 5 :
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30/09/2019
Rated 4.0 out of 5 :
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30/09/2019
Rated 5 out of 5 :
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30/09/2019
Rated 4 out of 5 :
so convenient for the airport. Parking really close by. Room was exceptionally clean and the bed was amazing. We had a lovely dinner, staff are efficient and friendly. Would definitely stay at the Premier Inn again and recommend to others! \n
30/09/2019
Rated 4 out of 5 :
The hotel is so close to the airport its ideal. We have stayed here a couple of times. The service is brilliant and I really need to buy one of their beds, so comfortable. We always stay in a Premier Inn the night before we go on holiday to make sure we won't miss our flights. Its well worth the money and peace of mind \n \n\n.,
29/09/2019
Rated 5 out of 5 :
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29/09/2019
Rated 4 out of 5 :
A lovely Clean comfortable hotel, rooms spotless, really comfortable beds, great deal for breakfast and dinner offer, plenty of parking spaces, and really close to the Stansted carparks. Our Evening meal was delicious, and a good price. A good start to our Holiday.
28/09/2019
Rated 4 out of 5 :
Ok so this hotel has zero phone signal, or mobile internet (something that happens in many premier inns).\nThen their free Wi-Fi is so slow, you are forced to pay for their premium Wi-Fi to even view emails.\nThis brand of hotel must be putting signal blockers so people can\u2019t use their mobile internet so you have to pay for theirs.\n\nFinally, this hotel didn\u2019t service anyone\u2019s room. When we complained, they said it\u2019s now their policy to only service rooms every two days unless requested. But they never tell you that, so you wouldn\u2019t know.\n\nThis is not good enough and to boot. The food in the restaurant is terrible!
27/09/2019
Rated 5 out of 5 :
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27/09/2019
Rated 4 out of 5 :
Good clean hotel that offers a room at a reasonable cost. Bed comfortable, & shuttle to airport cost of \u00A33reasonable. You can have a meal or breakfast in the hotel but we were only on an overnight stay & leaving in the early hours in the morning. Overall a good place to stay
27/09/2019
Rated 4 out of 5 :
This is a perfect example of a brilliant concept (i. E. A hotel which is excellent in every respect and one which provides unbelievably good value for money).congratulations to every single person who contributes to the continuing success of the brand!
27/09/2019
Rated 4 out of 5 :
Nice hotel, travelling on my own felt very safe and everyone was really friendly. The bed was so comfortable slept like a log \uD83D\ude01 would definitely recommend and would stay again. Shuttle bus was very good to from and to the airport.
26/09/2019
Rated 3.8 out of 5 :
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26/09/2019
Rated 4 out of 5 :
Travel pit stop on my way to work \nGreat sleep in a very comfortable bed there was air con you could control yourself was a clean room very easy to get to the premier inn from Stansted airport on the shuttle bus \u00A33 which runs regularly
26/09/2019
Rated 4 out of 5 :
We stayed at this Premier Inn the night before our holiday and for the first time made use of their Meet and Greet Parking Package.\n \nThe hotel was comfortable and we had a good evening meal with wine which was very good value and certainly much better value and quality than we normally have at a certain very expensive airport hotel.\n\nThe room was small but adequate with a clean bathroom with good towels. We were leaving for an early flight so did not have the breakfast.\n\nThe directions to the Meet and Greet were very good and all went very smoothly on our return our car was easy to find and in excellent condition.\n\nI would recommend this hotel and especially the Meet and Greet Parking which worked very well.
26/09/2019
Rated 4 out of 5 :
Good value for money sleep and room\nJust don't even think of eating here! \nBring a packed lunch\nWe had the worst ever meal here And although the staff see we had left it all. They didn't even say sorry
25/09/2019
Rated 3.8 out of 5 :
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25/09/2019
Rated 4 out of 5 :
A very well-kept hotel with a very nice team.\nAlmost a gem in the hectic airport environment.\nThe team is very service-oriented and the mood is relaxed.\nThis transfers noticeably to the guests. A very pleasant atmosphere.
25/09/2019
Rated 4 out of 5 :
Always like to book a hotel overnight, and have always chosen the Premier Inn at Stansted. Beds are fantastic and there is a good choice of food for dinner and breakfast. We booked the meal deal for dinner and English breakfast, great value. Would recommend.
25/09/2019
Rated 4 out of 5 :
Arriving after a very delayed flight I was greeted by 2 extremely wonderful young men, , Mark and Faissall. What can I say, the service from them was astounding and as I told them about my previous unpleasant experience with the hotel I was given complimentary breakfast to which I was very greatful. These 2 men were the forefront of reception and offered me an amazing customer service experience and they should be rewararded for their exceptional manner, understanding and compassion, they listened and were genuinely interested, what a lovely couple of gentlemen to have working for the company, a credit to Stansted PremierInn
25/09/2019
Rated 4 out of 5 :
Very very low quality hotel, not much better than sleeping in a public convenience, completely devoid of any charm, way over priced, stark rooms, worst of all, the shuttle bus costs \u00A33 each way to the airport which is less than 2 minutes drive away. Only redeeming feature was some of the staff were very pleasant. Thanks but won\u2019t be staying again.
24/09/2019
Rated 4.2 out of 5 :
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24/09/2019
Rated 4.0 out of 5 :
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24/09/2019
Rated 4 out of 5 :
Lovely clean room, very comfortable bed very good breakfast, plenty of variety to chose from. Transfer to the airport was easy with frequent buses. Would definitely use again in the future. Think that about sums it up.
23/09/2019
Rated 3.8 out of 5 :
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23/09/2019
Rated 4 out of 5 :
Unhelpful, and rude upon checking in. Told to \u2018wait\u2019 in a frosty manner. Hotel looked dated and in need of brightening up. Staff not attentive, helpful. No smiles, just grumpy faces. Some of the staff spoke in their own language whilst in front of guests, which I found very disrespectful
23/09/2019
Rated 4 out of 5 :
Speedy check in, nice place for a night cap at the bar, breakfast served for early departures by pleasant staff and regular shuttle to airport. So nice I've booked to stay again before my flight to my next holiday
23/09/2019
Rated 4 out of 5 :
Perfect for local Airport accommodation. No noise from Road, Airport or departing guests. Bar and Restaurant busy but a pleasant atmosphere and good food / service. Ample parking on the days we were there.
23/09/2019
Rated 4 out of 5 :
Very poor Wi-Fi and data service, I guess due to the airport close by and other tall buildings. Everything else was fine.\n\nMc Donalds and a petrol station 5/10mins walk away from the hotel, if you don't want to pay the hotels prices. Also they have a shuttle bus service too and from airport for just \u00A33.
22/09/2019
Rated 5 out of 5 :
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22/09/2019
Rated 4.6 out of 5 :
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22/09/2019
Rated 4.8 out of 5 :
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22/09/2019
Rated 4 out of 5 :
Been very good serviced as normal. I do like Premier Inn. Specially Silent nbedNightding. Lovely Bath Room with Bath Tube and nice to have Wash Liquids in Bath Room. Clean and Quaied as well. Lovely Crew in Hotel always helpful. Open always with Access to our Room. Close Location to near Restaurants gived choice Day meals. Superb and very nice serviced Connection with Airport. Hotel Crew nice and helpful. Many thanks!
20/09/2019
Rated 5 out of 5 :
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20/09/2019
Rated 4.4 out of 5 :
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20/09/2019
Rated 4.6 out of 5 :
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19/09/2019
Rated 5 out of 5 :
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18/09/2019
Rated 5 out of 5 :
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18/09/2019
Rated 3.8 out of 5 :
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16/09/2019
Rated 4.2 out of 5 :
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16/09/2019
Rated 4.8 out of 5 :
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16/09/2019
Rated 3.8 out of 5 :
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15/09/2019
Rated 5 out of 5 :
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15/09/2019
Rated 4.0 out of 5 :
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15/09/2019
Rated 4 out of 5 :
I would like to say a big thank you to Faisal a member on staff on the reception at night. He went above and beyond and very professional. I had an issue and had reported it and nothing was done but he dealt with it immediately in such a warm and friendly manner. Thank you.
13/09/2019
Rated 4.0 out of 5 :
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12/09/2019
Rated 4.8 out of 5 :
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12/09/2019
Rated 2 out of 5 :
Very welcoming staff Room was spotless. Bed very comfortable. Basic in room but perfect for short stay Shower was excellent and ample towels Restaurant offered good range of food and serving staff were very good Came by train so shuttle from station was appreciated.
11/09/2019
Rated 5 out of 5 :
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10/09/2019
Rated 4.0 out of 5 :
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09/09/2019
Rated 4.2 out of 5 :
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09/09/2019
Rated 3 out of 5 :
Quick check in and check out. Amazing mattress ! Clean and big enough room. Worth it, as very close to the airport and we had to leave early. Shuttle service \u00A33 (a bit expensive as the trip takes 5\\10 min) every 30 min. Has a pub inside with very good food and mcdonalds just in front.
09/09/2019
Rated 3 out of 5 :
The shower is not great there fixed ones so couldn\u2019t take it down to use it pressure could be better to but beds are comfortable and you should get a nice sleep ok for a overnight stay but not any Longer could be a problem.
09/09/2019
Rated 3 out of 5 :
Considering the proximity to the airport, we were expecting the hotel to be quite noisy, but we're pleasantly surprised at just how quiet it was. That combined with one of the most comfortable beds I've ever slept in gave us one of the best nights sleep I've ever had! And all for \u00A345, Bargain.
07/09/2019
Rated 4.4 out of 5 :
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06/09/2019
Rated 4.2 out of 5 :
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05/09/2019
Rated 5 out of 5 :
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05/09/2019
Rated 4.0 out of 5 :
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04/09/2019
Rated 4.8 out of 5 :
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04/09/2019
Rated 5 out of 5 :
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03/09/2019
Rated 4.4 out of 5 :
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03/09/2019
Rated 3.8 out of 5 :
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03/09/2019
Rated 5 out of 5 :
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02/09/2019
Rated 4.2 out of 5 :
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01/09/2019
Rated 4.0 out of 5 :
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01/09/2019
Rated 4.4 out of 5 :
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31/08/2019
Rated 4.2 out of 5 :
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31/08/2019
Rated 4.0 out of 5 :
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31/08/2019
Rated 4.4 out of 5 :
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31/08/2019
Rated 3 out of 5 :
No toilet paper, call reception 3 times. Only 1 towel, told by reception to come down and get another at 6 in morning in my pj's? Unexceptable. Stayed at many premier Inn many times and have been really happy but not here.
30/08/2019
Rated 5 out of 5 :
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30/08/2019
Rated 4.8 out of 5 :
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30/08/2019
Rated 3 out of 5 :
Very clean good restaurant nice and relaxing. Staff were very helpful. Good choice on the menu for all ages. Liked that there was a separate part to eat so could relax before and after in bar. Just across the road mid stay car park for Stansted.
30/08/2019
Rated 3 out of 5 :
Clean ***** Staff ***** Breakfast ***** Beds and sleep *****\n\nCannot fault this place, apart from very busy with other holiday makers and children who obviously make a bit of noise. But hotel and its staff are exceptional.
30/08/2019
Rated 3 out of 5 :
Really nice hotel on the edge of the airport, right next to the A120, but didn't hear planes or traffic at all. We arrived late so didn't use the restaurant, checked in using the self service which was very easy to use. Room was well laid out and comfortable. Had the full breakfast and the kids ate free, lots of choice, very well laid out and perfect cooked. The staff were exceptionally friendly and helpful, would definitely use this hotel again.
30/08/2019
Rated 3 out of 5 :
I would recommend this hotel. Very well located, easy to access the airport, the room was very clean and restaurant was good too. The host did his best to help and tried to create a meaningful connection. Thank you and see you son.
29/08/2019
Rated 5 out of 5 :
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29/08/2019
Rated 3.8 out of 5 :
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29/08/2019
Rated 4.8 out of 5 :
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29/08/2019
Rated 3 out of 5 :
Brilliant hotel for Stansted airport. \u00A33 for shuttle bus takes you directly from airport to hotel and vice versa. Clean rooms brilliant staff. Great value for money would definitely recommend. If I fly from Stansted again this will be my hotel.
28/08/2019
Rated 3.8 out of 5 :
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28/08/2019
Rated 3 out of 5 :
Located very close to airport, no noise from planes though. \u00A33 per person on shuttle bus, but get in the queue early. Lots of younger staff and slow service. Just lacking a bit of leadership from the duty manager at dinner to keep things moving.
28/08/2019
Rated 3 out of 5 :
Perfect location for holidays from Stansted Airport. Good restaurant, but also close are McDonalds, and an M&S Food Store at garage next to hotel. Despite proximity to a busy airport, absolutely no disturbance from aircraft noise.
27/08/2019
Rated 5 out of 5 :
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27/08/2019
Rated 4.4 out of 5 :
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27/08/2019
Rated 3 out of 5 :
Outstanding staff, excellent Irish breakfast, good fish and ships and a quiet room for parents with two children. If possible you have to book and pay the Standed express train to London before starting your journey. You will save money (4 return tickets 100 pounds the first day; 60 the second day; certainly less on Internet)
27/08/2019
Rated 3 out of 5 :
Plays is ideal for the meet and great also the airport is just over the road the premier inn need to do rooms for bigger families we had to have two rooms which is another cost to our holiday \nI would like to see if the survey would include that as in how many people have bigger families and have the same problem.
27/08/2019
Rated 3 out of 5 :
Upon arrival to stay here for our early flight the next morning, we noticed that there were two female check in agents on the two separate front desks. We waited in the queue and although the previous guests had checked in and walked off we was not called over and not greeted really with a friendly welcome either. I asked if there were any deals to which I got the response yes if you have the breakfast added to the evening meal. I advised as our flight was early and having to leave at 5.15 am the next morning I am guessing we wouldn't be able to have breakfast as we was not advised what time this actually started from either. It would be good if you advised of this information to your guests. We had to say no but did ask if there was any other deals to which we got - No. We were then handed our key card for the room and told if we were wanting to eat in the restaurant we had to book in so had to decide there and then and again was not friendly when asking. The room was ok bed comfortable and generally clean. We decided then to have a couple of drinks in the bar area prior to our meal. Upon having our meal our waitress who served us was friendly and appeared to be the only one who was at this hotel for some reason. I have to say we had two mixed grill priced at \u00A317.99 each and was not worth the money I believe you are paying for the area this hotel is located in rather than the quality of the food. I have had better mixed grills at cheaper cost. Personally based on the experience I wouldn't stay here again and wouldn't recommend.
27/08/2019
Rated 3 out of 5 :
Room clean and spacious; staff friendly, helpful and efficient; excellent location with convenient shuttle bus to airport right on doorstep. Had good dinner in the evening before our flight early the next morning - couldn't fault anything.
27/08/2019
Rated 3 out of 5 :
If you need to stay close to Stansted for an early flight in the morning this is a good place to do it. Shuttle bus takes you quickly to and from airport. Beds comfortable. Rooms a little small, I was there with my wife and 2 kids in one room, but it was only a bed for the night so not an issue.
26/08/2019
Rated 4.8 out of 5 :
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26/08/2019
Rated 4.0 out of 5 :
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26/08/2019
Rated 3 out of 5 :
this is a big modern premier Inn with lots of parking and 3 minutes from the airport. It has a shuttle service (every 15 minutes) that costs 33 each. It takes about 3 minutes and is good and reliable on a proper coach. Next door and easily walk-able is the Maple airport car parking place (where I left my car fro three days) - also does transfers (free if you're parking there).\nThe hotel was clean, staff were friendly, helpful and efficient. We ate a nice meal at the Thyme restaurant and we had free Wi-Fi, and, even though peak season, it didn't feel crowded. We had to get up about 4 am! A good stay, thanks again Premier Inn; I will be back.
26/08/2019
Rated 3 out of 5 :
My sheets were unclean so I had to be transferred in the middle of the night without any help. Also I was misinformed about the timetables of the shuttle bus by a member of the reception team so I had to pay for my transfer.
26/08/2019
Rated 3 out of 5 :
Exactly what you would expect, basic and clean family room. Booked in advance so very good value. Need somewhere to get your head down before a very early flight then this does the job. Check your bags in the night before and take the handy shuttle bus, leaves every 15 minutes. Overall, fine for the price and location.
26/08/2019
Rated 3 out of 5 :
We spent a pleasant night at the Premier Inn. It's conveniently located near the airport, with a bus linking the two places. We arrived late in the evening and left very early in the morning so didn't experience any dinner or breakfast.
25/08/2019
Rated 3.8 out of 5 :
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25/08/2019
Rated 4.4 out of 5 :
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