Premier Inn Stratford
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Customer Reviews For The Premier Inn Stratford


Address: Westfield Stratford City, London, E15
This hotel has averaged a score of 4.4 out of 5 by 3661 past guests
>>>Booking.com (average customer rating 4.3 out of 5 from 151 reviews)
>>>Tripadvisor (ranked 277 of 1129 for Hotels in London and rated 4.5 out of 5 from 3499 reviews)

30/09/2019
Rated 4.0 out of 5 :
Liked: Guest did not comment for this item.
Disliked: Guest did not comment for this item.
30/09/2019
Rated 5 out of 5 :
The best of Premier inn hotels where I was before. Next big shopping facilities and convinent to visit London. We had conected rooms to our frends family and childer could played together. Make in sense that cheese were not in breakfast offer.
28/09/2019
Rated 4.8 out of 5 :
Liked: Guest did not comment for this item.
Disliked: Guest did not comment for this item.
28/09/2019
Rated 5 out of 5 :
Stayed at Stratford Premier. Stayed a fee years ago when it first opened. However as expected its a bit worn now. One of the tiles was missing in my room as well as a light fitting. \n\nThats bearable. What isnt is the fact i found a dead insect in my bed under my pillow. Along with hair that was not mine. \n\nAlong with that i also had bites on my legs. \n\nThis was a personal and emotional trip which was ruined by this experience at the hotel....
27/09/2019
Rated 5 out of 5 :
Lack of security at ground level. Foul smells in the elevators. The carpets are dirty including the main entrance. The cleaning staff is not attentive. There was food on the restaurant floor during breakfast hours that was clearly left during the dinner service. The ceramic mugs were chipped. The staff has little attention to detail and cleanliness. Unwelcomed people known to wander in due to the fact there is no security at ground level. The room hallways are accessed control but the doors do not shut rapidly making them an opportunity for unwelcomed visitors. The security of each room needs to be improved. The locking mechanism needs to be sturdier, particularly as the area is not known to be safe.
26/09/2019
Rated 5 out of 5 :
Reception confusing and not always staffed. Auto check in did not activate room access card. Clean, comfortable enough for one night. Cooked breakfast not taken as too much food for one meal, making it expensive for a simple cooked option e.g. poached egg on toast.
26/09/2019
Rated 5 out of 5 :
Stayed with my 2 year old to Catch up with friends and do a bit of shopping. The location is very handy as it's right next to Stratford train station and coach buses, big playground as you walk outside the hotel and the Westfield shopping centre in the same complex which is huge! I absolutely loved it will definitely stay again. Olympic Park is also half a mile walk with a big playground for kids
25/09/2019
Rated 5 out of 5 :
We have always stayed in central London before, but it was surprisingly easy to access central London from this location with Stratford International rail station nearby wkth access to the underground. Very close to Westfield Shopping Centre which has numerous shops and places to eat.
25/09/2019
Rated 5 out of 5 :
Stayed here in September for two nights midweek. Reasonably priced and service was fast and efficient. Room was clean and the bed was super comfortable. My room was quiet. The view wasn\u2019t out of this world but still pleasant. Will certainly return
25/09/2019
Rated 5 out of 5 :
Well moved from Premier Inn Wembley, what difference , grumpy staff, when you book a disabled room plus another in advance would you have thought you could have a connecting room or at least one next door.Booked in at 15:15 lower disabled rooms not available only on ninety floor, also at the very end of the corridor as far away from reception as possible.Carparking! only told when you arrive at reception car park A is the nearest .No discounts on parking unlike other Premier Inn,s. Await further comments after visiting the resturant.
24/09/2019
Rated 5 out of 5 :
Easy access to London Underground puts the whole of London on your doorstep. Can't beat the value for the room. Very comfortable bed and adequate sized room for a couple. Get the breakfast deal at least , excellent breakfast to start the day.
23/09/2019
Rated 5 out of 5 :
We\u2019ve stayed here numerous times in the past. Room was great, bed very comfortable and bathroom clean. However the restaurant was a real let down. The waiter upended a large jug of water next to our table and left us sitting in a flood - no one offered to move the table nor made any attempt to clean up. Lots of items missing off the menu both for evening meal and breakfast. Baked beans all over the chairs in breakfast with no attempt to clean them. Harassed waiting staff. Staff appeared uninterested at best.
23/09/2019
Rated 5 out of 5 :
The hotel is situation next door to a large shopping centre and next door to stratford international station. So it was so conveinient for us. Clean tidy and an enjoyable stay. Would definitely go back to this hotel if I was in the area again. Good value for money to and the breakfast was lovely
22/09/2019
Rated 5 out of 5 :
A nice hotel, conveniently set in an area full of shops and right inside a giant mall.\nI didn't have problems during my stay which led me to having almost no contact with the people at the reception. (I did the automatic check in at the machine). The room was nice, loved the bed, I could sleep really well.\nWould recommend it if you are looking for a place that is fairly cheap and near Stratford station.
21/09/2019
Rated 3.8 out of 5 :
Liked: Guest did not comment for this item.
Disliked: Guest did not comment for this item.
20/09/2019
Rated 5 out of 5 :
Took a while to find the entrance. Quick check in at an automated desk and only one of the two cards worked when I got to my floor, but there was a member of staff on the floor to assist. \nAte in the restaurant and the food was very very good. \u00A312.50 for a bottle of ros\u00E9, \u00A312.89 for a delicious gammon steak, \u00A310.99 for burger and \u00A35.59 for a cheesecake. \nNo added gratuity in the bill but we left one, brilliant service. \nRoom, as expected, views over London. Clean and tidy.
20/09/2019
Rated 5 out of 5 :
Stayed on a few different occasions as opposite Stratford International Station, ultra convenient.\nThe hotel is above the shops.\nThe foyer on ground has public access and is used by local youths. Would have pleasant appearance but for smell of food and mess left - just add intercom entry.....\n1st floor reception and restaurant. Surprisingly attractive.\nThe is a busy hotel and the 3 lifts struggle to service the necessary constant movement.\nRooms are OK..... probably below average for Premier Inn. Public areas and some rooms would benefit from a deep clean and maintenance.\nComplained once and was moved rooms without any issues.\nBreakfast is good, can get busy.\nMost staff are happy and helpful.\n3 is a fair score - sort out youths in the ground floor foyer and deep clean carpets / maintenance but it is a busy hotel.\nIdeal for local events and shopping.
20/09/2019
Rated 5 out of 5 :
Stayed this time for 2 nights, a lot shorter than normal. This stay was as expected, excellent.\nNoise levels at this hotel are very low. You would normally expect to hear adjoining rooms, but not here.
16/09/2019
Rated 5 out of 5 :
Comfortable bed, good en-suite, air conditioning was effective (excellent for \u00A365!). It was surprisingly very quiet, considering that it is so close to major train station and a large shopping centre. We drove our car to the nearby large car park at Westfield shopping centre on Thursday. We left our bags in our room at 1pm and headed off into Central London via the Jubilee Line Tube, getting back after a West End show after 11pm. This was so easy. Friday morning we had a late start, driving towards home just after 9am; traffic was less busy than I expected (car park cost \u00A315).
08/09/2019
Rated 5 out of 5 :
Stayed here for 3 nights for work recently. Hotel itself was clean, bright, great location.\n\nRestaurant was so, so disappointing however. I am diabetic and was made to wait over an hour for my food on the first night. I was told it was because it was a busy night - yet there were at least three staff nearby at anyone to me and as my photo shows, it really wasn't. The delay, after arriving late after a long trip, made me feel so ill I almost collapsed. Same issue the day after but slightly less delay.\n\nOn my third night the food was quicker bust utterly abysmal. I only managed about two bites of the oyster mushroom burger before nearly vomiting, yet was offered nothing as a substitute by the staff, they simply whisked the plate away. My \u201Dbruschetta\u201D starter (pictured) looked great but was massive for a starter, crispy in places, too soft in others, topped in such a way that all the toppings fell off and just not really a bruschetta? \n\nBreakfast was better but slightly disappointing by usual premier inn standards.\n\nBecause of the impact on my health I simply can't give the hotel a higher rating which is such a shame.\n\n
06/09/2019
Rated 5 out of 5 :
Stayed here as seeing a show for my hubby birthday, it was the perfect location to get train into the west end.\nWe have a concert to go to in November and will be booking to stay here then. We loved the breakfast, fresh and hot.
06/09/2019
Rated 5 out of 5 :
Always use Premier Inn know what I'm getting. I have stayed at this hotel Many times before some small niggles but nothing this amazing team cannot sort out.\nThey go above and beyond to help. I stayed for 3 nights on my own in August was looked after and didn't feel uncomfortable on my own.\nI came back Sept with my partner and treat the same.\n\nRooms clean staff go above and beyond.\n\nThis hotel is easy placed to get in and around London literally walk out the door and it's 6 mins on train to St Pancras/King's Cross. Walk 9 mins to underground.\n\nRight on your doorstep you have Westfield shopping that has everything you could wish for. Great food courts.\n\nI did eat out but also the breakfasts at Premier Inn set you up for the day all you can eat and it sees you through the day. We'll cooked always fresh and hot, clean restaurant with great service. I also eat at least one night in hotel my meal which was the chop was so tasty I didn't want it to end. My pudding was lovely also. \nLooked after by great staff one was called Jessica and was so helpful and friendly. \n\nLast but not least this hotel is only a short stroll to the 2012 Olympic Park which day or night a great place to walk. \n\nMy only gripe about this hotel and I have stayed many times over a 7 year period are the lifts they have a mind of their own I have learnt to live with it ha \uD83E\uDD23
05/09/2019
Rated 5 out of 5 :
No matter which city you are visiting in the UK..stay at a Premier Inn. Great value for money, clean rooms, delicious all you can eat breakfast. Premier Inns are usually within a walking distance to shops, attractions. etc.
04/09/2019
Rated 5 out of 5 :
Stayed here for an event at the Copper Box Arena and it's in a great location for that and the Olympic Park. The hotel is located in a massive shopping mall which is ideal for grabbing something to eat if you don't fancy eating inside the hotel. Stratford Overground station is right outside the hotel and it takes less than 10 minutes to get to St. Pancras station from there. The hotel itself was very clean and the room was a decent size. Didn't have any interaction with staff so can't really comment on them. As others have written in their reviews the lifts seem to be painfully slow so if your on a lower floor it's probably quicker to use the stairs.
03/09/2019
Rated 5 out of 5 :
Great value and clean rooms. Service exceptional with staff very polite and helpful. Wide diversity and hopefully Brexit doesn't affect them. Very handy too being attached to a great shopping centre and in close vicinity to underground/train station (although a bit of a distance when visiting sights).\nSlight negatives that, although the lifts are ok, if using stairs to first floor reception they are very lengthy. Also, thought it was a bit mean that for a fully occupied quadruple room, we were only given cups/teabags etc. for 2.\nThat said, overall, would definitely stay again if visiting that part of London.
02/09/2019
Rated 4 out of 5 :
Short break with family and friends. \nGreat location to get out and about.\nVery handy being right next to Westfield Centre, shopping, food and entertainment. \nWe purchased an oyster pass for the children and adults used debit card for transport. Trams very regular and use of the train direct to Euston.\nVisited The London eye, took a cruise around The Thames.\nTram to Soho had a lovely chinese.\nGreat break.
02/09/2019
Rated 4 out of 5 :
Stayed for one night when visiting Wembley. Found this to be a great base as we could jump straight onto the Underground and take a direct tube to Wembley Central. (About 30 minutes). \nExcellent location for Westfield. Also allowed us to bag drop before check In which was great as we didn\u2019t want to carry our bags to Wembley. \nComfy room and excellent breakfast. \nWill definitely stay here again if visiting London. \n.
31/08/2019
Rated 5 out of 5 :
Room was very clean and spacious- staff very friendly and helpful- free WiFi kept disconnecting and should have upgraded- felt lazy on the last night and stayed for our evening meal - this was a very good choice- we couldn\u2019t fault the staff or food- I took a gamble and ordered extra seasonal vegetables with my meal and I was not\u2019t disappointed- I would have liked a fridge in our room or the option of renting a small one - I prefer fresh milk in my tea and I\u2019m happy to pay for it. The hotel is ideally situated if you like shopping and a great choice of food.
30/08/2019
Rated 5 out of 5 :
We have stayed here a number of times when visiting family in London and it has always come up trumps for quality and value. Having Westfield on hand and good transport links to central London makes it a great choice.
28/08/2019
Rated 5 out of 5 :
Very good location nextel to Stratford shopping centre and close to Tube, bus and railway station\nClean and quiet room and friendly staff.\nId you fly from Stansted there is a National Express stop five minutes from the hotel.
26/08/2019
Rated 5 out of 5 :
Lovely hotel, brilliant location, rooms were very clean, the staff were extremely friendly and very helpful. It was very quiet and with kids that was brilliant also no noise from the outside and the breakfast was perfect.
26/08/2019
Rated 5 out of 5 :
This is the perfect spot for a visit to London, Situated on one of the largest Shopping Centres giving a variety of dining option at night-time. The hotel is comfortable and excellent for a busy stay in London, Breakfast is a must and you are set for a mornings sightseeing. Location has you at the tube or overland trains and you are into the centre in 20 minutes with many choices on the tube lines if your connection or sights are off the centre.
26/08/2019
Rated 5 out of 5 :
Right on Westfield shopping centre and the Olympic park stadium. Lots to do and eat around plus easy access to the tube. Rooms are spotless and very cool. Great breakfast and bar attached was great value for money.
26/08/2019
Rated 5 out of 5 :
Great place to stop while visiting London. Staff are excellent. Location is great, everything is close by. What made the stay excellent were the staff, they helped in all queries I had and were so helpful in other London questions I had.
25/08/2019
Rated 5 out of 5 :
Booked the hotel as it is at the start of the Ridelondon100. As usual the room was just as expected, high quality and my choice on the main chains. \nHowever, I decided to eat in the restaurant there, main was good, except the side of garlic prawns was shocking. As you can see from the photo, shocking.
25/08/2019
Rated 5 out of 5 :
We stayed here for one night over thr bank holiday weekend. Whilst the room was fine and what you would come to expect from a Premier Inn, the breakfast service was utterly deplorable. If you're staying here don't bother with the breakfast, save your money and go elsewhere. \n\nThey ran out of everything by the time we got to the food counter. We waited in excess of 10 minutes with the scraps we could salvage from the detritus left of other breakfast items for some sausages and were advised to sit at our table and they would bring them out. Needless to say we are still waiting. By the time we got back to our table the breakfast was stone cold. We queued up again and lost interest after another 10 minute wait for sausages. I decided to go for a continental breakfast as it would be quicker only to discover they had run out of croissants and pastries. \n\nWe stay with Premier Inn fairly often but suffice to say we will never have breakfast in one of their establishments again. \u00A321 for effectively a cup of coffee and 2 cold breakfasts is unacceptable. We wish we had gone elsewhere.
23/08/2019
Rated 5 out of 5 :
Enjoyed a good stay @ premier inn stratford, location is superb for Westfield shopping & links to central London. comfortable bed & breakfast represented good value overall. Given the cost of the room & full breakfast, this represents a good value get away.
21/08/2019
Rated 5 out of 5 :
Great hotel. Breakfast was good. It\u2019s in a great location. Easy access to train station, and Westfield mall. Staff are friendly. Room is clean and the bed is very comfortable. Will definitely stay her again.
19/08/2019
Rated 5 out of 5 :
Booked two nights at this hotel and had a really good stay. The location was excellent and the staff could not have done anything more for us. WOuld certainly return with my family when we book another trip to London.
19/08/2019
Rated 5 out of 5 :
The Stratford Premier Inn is in an excellent location for shopping at Westfields and from the tube station you can easily get into central London to shop, eat, see a show or all 3!! The rooms are of a good standard and the breakfast is good too!! Would recommend.
19/08/2019
Rated 5 out of 5 :
Stayed here 3rd time now. Location is excellentin terms of travelling into central London via tube. Good for shopping in Westfield. Hotel itself is clean staff very polite and helpful. Parking is in the Westfield shopping centre.
18/08/2019
Rated 5 out of 5 :
I\u2019ve stayed at this hotel on many occasions when coming to London.\n\nIt is easy to find just outside the Westfield Stratford City.\n\nIt is also got great links for getting into central London either by underground or Docklands Light Railway.\n\nWould recommend.
15/08/2019
Rated 5 out of 5 :
good stay no issues through out my stay only thing was Wi-Fi not always connecting but I guess its a weekend and a lot of other guess using it Alla the receptionist was the outstanding member always ready to help even it is at its busiest.
15/08/2019
Rated 5 out of 5 :
It\u2019s always comforting to know that something\u2019s never change. As usual clean rooms and friendly accommodating staff. We had a massive bed (is that standard?) and a wet room which suited us down to the ground. The view from the wall of window was impressive to say the least - pretty sure its our new place of preference to stay.
15/08/2019
Rated 5 out of 5 :
Nice hotel but problem with lifts and no Refregrator in the rooms. \nI travelled with my wife and 4 children. We had to request a connecting room because it was not an option in booking prosedure. Should at least have refregrator in the family rooms.
15/08/2019
Rated 5 out of 5 :
Second time staying here.\nlondon City Airport by train......about 20 minutes.and Stratford tube station a few minutes walk.\nWestfield Shopping Centre right beside the hotel with a HUGE variety of shops and eateries.\nHighly recommended for location.\nGreat hotel.\n.
15/08/2019
Rated 5 out of 5 :
Stayed for two nights. Train stations are very close. Plenty options for travel into london. Lifts extremely slow. Great breakfast, kids eat free. Set us up for the day. Staff were lovely. Great shopping next door. Family rooms quite cramped.
13/08/2019
Rated 5 out of 5 :
very convenient and safe - really friendly place! Nice food and lovely staff. Have been to SiTC before and used hotel again this year. I recommend this place if you need to go to excel and it's near everything - you can hop on the tube easily, and it is next to a waitrose too.
12/08/2019
Rated 5 out of 5 :
We stayed at Premier Inn as a family of five for our five day trip to London and were very satisfied with the service we received. The staff we\u2019re helpful, knowledgeable and friendly whenever we approached them. They were happy to answer our questions, give us extra tea bags and fill up our four water bottles every morning. The room was cleaned daily with fresh towels provided and was very comfortable to stay in- will definitely be returning again!
12/08/2019
Rated 5 out of 5 :
Had a great stay Rooms very clean and well maintained Very comfortable bed Staff friendly and helpful Easy parking at Westfield.All you can eat breakfast so good we didn't need lunch Great place to stay for shopping and access to tube /train.
12/08/2019
Rated 5 out of 5 :
Hotel as expected, high standard and quiet. Easy to find with lots of local facilities available. Get the breakfast at weekends.\nBe advised, no local shops in the evening (corner type). No takeaways either, need to get something delivered if a midnight snack is required! Also Westerfield shops don't open until 12 on Sundays.
12/08/2019
Rated 5 out of 5 :
Great hotel, friendly staff, great breakfast, great experience,\nChildren and family can feel comfortable here, but the elevator really has to wait for a Long time, I hope the hotel can improve it.\nI will choose it next time I go to the UK.
12/08/2019
Rated 5 out of 5 :
It has an excellent location with the shopping centre and easy access to the tube station. It is however disappointed to see that the room service after check in was truly bad as there is no one answering the phone calls due to the unclean cover and bath tower.
12/08/2019
Rated 5 out of 5 :
Great location for shopping. Overall very average- from parking to breakfast. Staff members were not interested at all. Lifts were VERY slow. Probably wouldn\u2019t return in a hurry. Only positive really was its location.
12/08/2019
Rated 5 out of 5 :
Lovely room, great venue, customer service was spot on! Slept very well, the bed is super comfortable, we had a wonderful stay. Breakfast was delicious, we will definitely book with them again in the future.
11/08/2019
Rated 5 out of 5 :
When we are in theUnited Kingdommy go to hotel chain is, as for many people, Premier Inn. They are consistently good value and never disappoint - until this visit to Stratford.\n\nThe overall hotel looks tired and the lift lobby is particularly uninviting. \n\n1 out of 3 lifts was not working, they are very slow and the wait time for lifts was unacceptable (some guests, trying to get from the 1st floor reception to the ground floor, knowingly took lifts going up first as there was not any room to get into a lift going down).\n\nThe card reader on our bedroom door was unreliable (we could use the cards okay on the card reader at the door to our corridor but not into the room).\n\nThe free Wi-Fi is appallingly slow.\n\nWhen we come to London we normally stay at Premier Inn Tottenham Hale but thought we would try Stratford for a change. We will switch back to Tottenham Hale; not even having Westfield Stratford City on the doorstep is enough to make us come here again.
08/08/2019
Rated 5 out of 5 :
This Premier Inn was lovely with large rooms and a perfect base for London. The staff here are attentive yet discreet at all times, nothing was too much trouble. Attached to Westfield shopping Centre was great for the Foodcourt and the breakfast at the hotel was very well organised.\n The only reason I wouldn't give 5 stars is because the lifts are ridiculously slow at coming and very frustrating. The stairs are ok down but up its a very Long way.
08/08/2019
Rated 5 out of 5 :
The room was ideal. Had all we needed. comfortable bed. Had great nights sleep.\nDinner at the restaurant was a bit of a different story. We waited over an hour for starters, then when it did arrive, it was cold. The waiting time between starter and main was another 40+ minutes. When it did arrive, it was piping hot so my son had to wait more minutes for it to cool. There was simply items missing from my son's plate, lile beans and the wafer for his ice cream. If the restaurant had been busy you could understand a delay in the food but the restaurant was near empty. My son is 6 years old and asked for a glass of water. He was given a pint size glass full of water. Like really? My son can drink a lot of water but to be given a pint glass....
06/08/2019
Rated 5 out of 5 :
It\u2019s a Premier Inn, what more can I say. It\u2019s clean and tidy, courteous and helpful staff. Good location for shopping in London Westfield, with plenty of parking. \nIf you\u2019re planning on doing the Ride London, this is a perfect place to stay the night before, as it is right by the start area.
05/08/2019
Rated 5 out of 5 :
Brilliant stay at the London Stratford PI. Not only were they bike friendly for us visiting for Ride London-Surrey 100, but they laid on an early breakfast. I missed the sign saying this but that was my fault.\n\nOne minor niggle is that the lifts are very slow for a 10 floor hotel. If they made them faster it would have been a perfect stay.
04/08/2019
Rated 5 out of 5 :
We stayed here for one night while visiting Stratford. The hotel is very conveniently situated right next to Westfield. \n\nlove the check in process at this hotel, there\u2019s a computerised option which we used. It was easy and quick to use. \n\nOur room was spotlessly clean and very comfortable, love the beds! There was no noise from within the hotel or outside. Very easy to use temperature control in the room, heating or air conditioning. \n\nWe had the full breakfast option for \u00A310.50 each which I thought was amazing value. Full cooked buffet, continental options, pastries, croissants, fresh fruits, various drink options and all unlimited!\n\nParking was the only downside. There\u2019s plenty of parking available but it cost us \u00A318! Last time we stayed here I\u2019m sure the hotel offered some sort of discount on the parking and it was only \u00A310 but we asked about this and were told it was not\u2019t available. \n\nWould absolutely definitely return to this hotel.
04/08/2019
Rated 5 out of 5 :
Comfortable and affordable accommodation in a convenient location for transport. Did not try food as we had already made alternative arrangements but the options looked reasonable and affordable for the area.
29/07/2019
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
06/07/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
04/06/2019
Rated 5 out of 5 :
We were there for a two night stay and there for the Muse gig, checked in at around 5 to find our room only set up for 1 guest, rang the dedicated Fix it line, waited for an hour and still no towels so gave up and went out, told reception on way out so when we got back some towels had finally arrived. Next day rooms was not serviced so again no towels, tea or coffee etc, got back from concert at midnight room still not serviced, reception staff sorted some towels and tea and coffee but by then was less than impressed with the guest facilities. We did get a complimentary breakfast as a gesture but too be honest would not have been happy if had been paying for it, restaurant seemed short of staff given the number of guests. We use Premier Inns a lot so it\u2019s not an anti them post it\u2019s just this place needs a revamp and relaunch to get it back to grade. Can\u2019t fault the location and access to the park, shopping and transport links.
04/06/2019
Rated 5 out of 5 :
This is a lovely, clean place to stay. It is well signed posted for people walking through the Westfield Centre. The staff were extremely helpful and chatty. I would definitely recommend this to family and friends.
03/06/2019
Rated 5 out of 5 :
The staff at this hotel are helpful and friendly and are always willing to help This is also a great base if you are going to see a concert at the stadium but also want to visit central London with the underground service just a short walk through the shopping centre which is right by the hotel.
03/06/2019
Rated 5 out of 5 :
Took my teenage daughter to this hotel was in a good location for us to go out and about places she particularly liked the Westfield shopping centre, the hotel staff were very helpful and friendly would definitely stay there again.
03/06/2019
Rated 5 out of 5 :
Busy hotel, a little bit tired, no opening windows due to high rise probably, good for Olympic stadium venue. Bed was a bit harder than usual but overall did the job for the 2 nights we were there. Need to keep water machine topped up and working.
03/06/2019
Rated 5 out of 5 :
clean, but a little outdated room/hotel\nHotel has good location (if your going with Stratford International)\nBut not impressed by premier breakfast, go for continental :-)\nEasy to check in/out\nNice concierge.
03/06/2019
Rated 5 out of 5 :
The location of this hotel is great. There are so many places to eat and drink nearby. The rooms are reasonably priced, but are very comfortable.If you are attending an event at the London Stadium, the hotel cannot be beaten - only 5 minutes walk away. Also really east to get here from Central London.
03/06/2019
Rated 5 out of 5 :
Good location for Olympic Park, shopping at Westfield Stratford and public transport, bit expensive for what it is though. Very disappointed that room had a great view of the stadium but could hardly see it through the thick crusted dirt on the window!
03/06/2019
Rated 5 out of 5 :
For a night in London and out there the next day, it was prime place to stay. Sadly no parking concession which considering it cost \u00A318 to park all night in Westfields I\u2019d thought they\u2019d give you something. Beds have got a lot better and it was a comfortable sleep especially as I\u2019m recovering from a damaged spine.
02/06/2019
Rated 5 out of 5 :
3rd time here at the best Premier Inn we have ever stayed at Once again all staff amazing so friendly and welcoming and helpful From Valentina the manager to all her staff too numerous to call out Parking is 2 minutes away in Westfield-so easy and convenient Cant wait to return- thank you Premier Inn Stratford!!
31/05/2019
Rated 5 out of 5 :
All staff at Stratford Premier Inn were really helpful and cheerful. We chose the location for ease of access for roads, rail and shops. Breakfast catering was a very good standard while room cleaning and tidying was exceptional.
30/05/2019
Rated 5 out of 5 :
Stayed for four nights over Easter weekend as my daughter was attending a workshop nearby. Flew into city airport and hotel was short taxi journey from airport. Despite reviews saying no air-con and slight dread as temperatures were set to soar, air-conditioning worked perfectly. Room was clean and bed was comfortable. Did not eat in hotel. Nice surrounding area with Olympic park clearly visible. Food transport links into London that even I found easy to navigate! Right beside Westfield with lots of food outlets and shops. Great value for money.
30/05/2019
Rated 5 out of 5 :
The hotel is in an excellent location for accessing public transport and offers handy access to a huge shopping complex with a variety of stores, bars, cafes and restaurants all within easy reach. It has great facilities, friendly helpful staff and terrific accommodation.
29/05/2019
Rated 5 out of 5 :
Stayed here numerous times. Things are going down I am afraid. The lobby on ground floor has wall damage with a lift out of order more than 24 hours and does not convey a safe entrance. Reception staff helpful as usual rooms getting tired which is not really surprising given the occupancy levels and guest turnaround here. air conditioning works but noisy on lowest fan level. Cheap clean environment but prices have gone up so value for money not high.
29/05/2019
Rated 5 out of 5 :
Stayed here for 2 nights as a base for seeing friends in London. I factored in the saving for staying here as opposed to a more central hotel to include the cost of the train fares into St Pancras and it was a good choice. I\u2019m not sure that if West Ham are playing at the London Stadium if the cost would increase but I\u2019m sure that the hotel would be much busier.\n\nlocation is good, right next to Westfield Shopping Centre and very close to Stratford International Railway Station. As well as the on site restaurant, there are also plenty of eating places in Westfield, some open later in the evening.\n\nThe rooms are the usual Premier Inn style with one double bed and a single. We had to ask for more towels, which we have had to do for our most recent stays in a Premier Inn so not sure if this is now their normal procedure which seems a bit strange when 2 people are staying in the room.\n\nThe room was clean although the curtain was a bit stained. The outside of the window could have done with a good clean though!\n\nOne of the 3 lifts was out of order whilst we were and then one of the others had a problem. However there were staff members available to escort you into the goods lift to be able to access the ground floor so although not the best way to travel it was at least a way round the problem.\n\nIf you can get a good deal on the cost, I would recommend this hotel as a cheaper alternative to more central London hotels.
28/05/2019
Rated 5 out of 5 :
Premier Inn Stratford was so good in the staff were so friendly and helpful and the food was five star !!! As I am wheat and dairy intolerant there was enough choice and wheat free bread available for me to enjoy.
28/05/2019
Rated 5 out of 5 :
Coming out of the Tube station my sat nav tried to get me to walk past the bus station and beyond. Ignored this and walked through the Westfield centre, eventually found the hotel left at the bottom of a flight of stairs on the way out of the centre, next to Waitrose, the signposting is not that special.\n\nThe hotel is modern, clean well positioned (once found) and all the staff were friendly and helpful. I stayed for here and used the hotel as a base for All Points East at Victoria Park which is not that close. The taxi cost me around \u00A310 to get there and \u00A330 to get back after midnight.\n\nWould stay again, plenty of restaurants and cafes to find food during the day in the Westfield, but not many at night. I just wish Premier Inn would leave Decaf coffee in the rooms, I always forget to pick it up on the way up.
28/05/2019
Rated 5 out of 5 :
We stayed at Premier Inn Stratford for two nights over the Bank Holiday weekend. The hotel is very conveniently situated a few minutes walk from Stratford station, which is served by both mainline and underground trains. We have stayed in many Premier Inns, and this was one of the best for service, as all the staff were very friendly & helpful. The facilities were up to the usual Premier Inn standard. We would definitely stay here again.
28/05/2019
Rated 5 out of 5 :
Convenient & family friendly. Easily accessible to loads of shops & restaurants. Easy access going to central London via Docklands Light Railway trains. If you fancy running around anytime of the day, olympic park is nearby.
28/05/2019
Rated 5 out of 5 :
You are obviously paying for the location on this one but I was a bit disappointed as the rooms seemed smaller than the usual ones. As well as the smaller size the room the shower pressure was awful.\n\nOn a more positive a note the room was clean and tidy and the breakfast was good.
23/05/2019
Rated 5 out of 5 :
We stayed here so we could catch a 5.45am high speed overground train to kings cross just 7 minutes journey time and because the hotel is a well known brand.\n\nThe hotel was built during the Olympics so it needs a little tender loving care now but beds were perfect and comfortable. Staff set a wake up call no problems. \n\nWe booked at short notice on a bank holiday so it was dear as all the hotels in London and Stratford so book at least 3 months in advance.\n\nDefinitely would stay again as it is so close to the train stations especially international PlUS please ty places to eat in the shopping centre or a 10 minutes walk away view from room.\n\nStaying in Walthamstow or further out of London would have little benefit. A good choice hotel.
22/05/2019
Rated 5 out of 5 :
Standard Premier Inn room and facilities. Very comfortable, everything you need available in the room or by request. An economical way of staying in London for a family do. Pleasant dining room and helpful staff.\nlocated immediately opposite Stratford International Station which can be reached in one stop from St Pancras (using an Oyster card) - much easier than trundling about on the tube and then having to walk right through the shopping centre.
21/05/2019
Rated 5 out of 5 :
perfect weekend stay for our Hockey trip\nPerfect Hotel in a perfect location, easy to find and easy to navigate close by to lee valley hockey centre, 15 minute tube ride from Kings Cross to Stratford.
20/05/2019
Rated 5 out of 5 :
First visit to a Premier Inn for many years. Very pleasant surprise. Still an economy hotel; but greatvalue for money. High standard everywhere - cleanliness, comfort, great breakfast, friendly professional staff.
18/05/2019
Rated 5 out of 5 :
Stayed here for one night, parking easy to find in the multistory next door. Easy check Inn process, rooms clean and fresh. Great location with tube and train stations within minutes walk. Overall a good experience. A.
15/05/2019
Rated 5 out of 5 :
We booked this hotel due to its great location to the 02 and Westfield shopping centre. The hotel was clean and tidy, the staff were very cheerful, and the beds were really comfortable. I wouldn\u2019t hesitate in recommending this hotel to my friends and family.
14/05/2019
Rated 5 out of 5 :
Overall the stay was good, except the shower, which did not give a constant flow. The bed was comfortable. The breakfast room could do with a clean and dust. Paint work in corridors looking a bit tired.
13/05/2019
Rated 5 out of 5 :
Ideally situated for getting into London, and fraction of the price of a London hotel very friendly staff couldn't wish for better stay clean rooms and lovely comfortable bed will definitely stay again.
13/05/2019
Rated 5 out of 5 :
Typically first rate Premier Inn facility apart from no in house parking. Perhaps not surprising for London. There was a pay car park next door, which was not too expensive.\n\nRoom and Breakfast very good and as ever, a comfortable bed!
08/05/2019
Liked: guest did not comment for this item.
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08/05/2019
Rated 5 out of 5 :
What a great location. Having previously stayed at the Holiday Inn, here at Westfield, this stay was a pleasant surprise and we will certainly consider staying again. The price was more competitive and the location next to Car park A was very convenient. \nNice size room and reasonably quiet of the 8th floor.
07/05/2019
Rated 5 out of 5 :
It is good hotel for London Stadium Tour. Has huge rooms. Next to a huge mall with loads of eating options. However, it is not very convenient if you want to keep visiting central london. Not very close by. If you do not mind the travelling then it better than staying in central london. The check in and checkout is quick and easy.
07/05/2019
Rated 5 out of 5 :
Great location as there are lots of things to do with the family. Friendly helpful staff. Hotel clean and the beds are really comfortable. Breakfast is plentiful and hot. We will definitely stay here again.
06/05/2019
Rated 5 out of 5 :
Stayed here as we were going to the Take That concert. Great location for shopping first at Westfield. Staff were very friendly and the room was clean and comfortable. Fabulous night away would definitely stay again.
06/05/2019
Rated 5 out of 5 :
Great to stay if you are going to West Ham game like me. Westfield mall is in same building so many places to get drinks and to eat. so go you Irons ;) Will come again next year. Will come agin with my wife and son then and get the family room.
04/05/2019
Rated 5 out of 5 :
Had an overnighter here with three friends after seeing an O2 concert. Great location with excellent public transport links. Bonus of shopping at adjacent Westfield. Room was airy, large and very comfortable. Staff were just lovely. Will definitely be staying there again.
29/04/2019
Rated 5 out of 5 :
we stayed with 3 kids in 2 bedrooms. location is very good- 10 minutes walk from underground station, a big mall between. rooms are simple but beds are very comfortable. overall good value for money..
29/04/2019
Rated 5 out of 5 :
Very convenient for London stadium Tour. The only problem with room was water from wet room shower did not all drain away propery, it pooled on the bathroom floor. Staff very friendly and helpful. Breakfast was good.
24/04/2019
Rated 5 out of 5 :
Stayed here from 18th to 23rd April. Locations is brilliant for shopping and tubes/trains to the rest of London.\nStaff were amazing - especially Valentina, nothing was too much trouble for her and her Customer Service was outstanding.\nFood was excellent, by far the best I've had at a Premier Inn. Breakfast was fabulous and my daughter and I had the best steak we have had in ages for dinner!\nThe room was cleaned every day and was very quiet. Unfortunately our air con was not great but it didn't effect sleep.\nWould definitely come back here again without hesitation.
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