Prince William Hotel
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Customer Reviews For The Prince William Hotel


Address: 42-44 Gloucester Terrace, London, England, UK, W2 3DA
This hotel has averaged a score of 3 out of 5 by 3045 past guests
>>>Booking.com (average customer rating 3.4 out of 5 from 2328 reviews)
>>>Tripadvisor (ranked 954 of 1134 for Hotels in London and rated 2.5 out of 5 from 711 reviews)

17/09/2019
Rated 4.0 out of 5 :
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16/09/2019
Rated 3.1 out of 5 :
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10/09/2019
Rated 2.9 out of 5 :
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05/09/2019
Rated 3.4 out of 5 :
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05/09/2019
Rated 2.9 out of 5 :
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26/08/2019
Rated 3.1 out of 5 :
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23/08/2019
Rated 3.4 out of 5 :
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21/08/2019
Rated 3.8 out of 5 :
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21/08/2019
Rated 2.7 out of 5 :
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20/08/2019
Rated 2.7 out of 5 :
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19/08/2019
Rated 3.4 out of 5 :
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19/08/2019
Rated 3.8 out of 5 :
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19/08/2019
Rated 3.6 out of 5 :
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19/08/2019
Rated 2.9 out of 5 :
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15/08/2019
Rated 2.9 out of 5 :
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15/08/2019
Rated 2.7 out of 5 :
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10/08/2019
Rated 3.6 out of 5 :
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08/08/2019
Rated 4.0 out of 5 :
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07/08/2019
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06/08/2019
Rated 3.8 out of 5 :
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02/08/2019
Rated 3.1 out of 5 :
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30/07/2019
Rated 2.7 out of 5 :
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29/07/2019
Rated 3.8 out of 5 :
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29/07/2019
Rated 4.0 out of 5 :
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28/07/2019
Rated 3.4 out of 5 :
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26/07/2019
Rated 3.1 out of 5 :
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24/07/2019
Rated 4.0 out of 5 :
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22/07/2019
Rated 2.7 out of 5 :
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16/07/2019
Rated 4.0 out of 5 :
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06/07/2019
Rated 3.4 out of 5 :
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01/07/2019
Rated 3.1 out of 5 :
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26/06/2019
Rated 3.4 out of 5 :
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26/06/2019
Rated 3.1 out of 5 :
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26/06/2019
Rated 2.9 out of 5 :
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25/06/2019
Rated 3.1 out of 5 :
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24/06/2019
Rated 2.9 out of 5 :
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22/06/2019
Rated 3.8 out of 5 :
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21/06/2019
Rated 3.6 out of 5 :
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21/06/2019
Rated 3.8 out of 5 :
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13/06/2019
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10/06/2019
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09/06/2019
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08/06/2019
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05/06/2019
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01/06/2019
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31/05/2019
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30/05/2019
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20/05/2019
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19/05/2019
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17/05/2019
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14/05/2019
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11/05/2019
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04/05/2019
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29/04/2019
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17/04/2019
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12/04/2019
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05/04/2019
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28/03/2019
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18/03/2019
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13/03/2019
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12/03/2019
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04/03/2019
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25/02/2019
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24/02/2019
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21/02/2019
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14/02/2019
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12/02/2019
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10/02/2019
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08/02/2019
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07/02/2019
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06/02/2019
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04/02/2019
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03/02/2019
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02/02/2019
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30/01/2019
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22/01/2019
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21/01/2019
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08/01/2019
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07/01/2019
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04/01/2019
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03/01/2019
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26/12/2018
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23/12/2018
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22/12/2018
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20/12/2018
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18/12/2018
Rated 1 out of 5 :
Listen to all the other reviews. I didn't and I regretted it. The rooms are coffin sized, the man at reception seemed to hate his job and when I voiced my complaint he just shrugged me off. The hotel is so noisy that I.
16/12/2018
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14/12/2018
Rated 3 out of 5 :
From looking at the hotels previous reviews I did not have good expectations but it was not too bad at all. Rooms were small but perfect for a one night stay. Bathroom very clean, a good working shower and a comfortable bed. Staff could be a.
13/12/2018
Rated 1 out of 5 :
I was booked to stay 1st December but cancelled 25th November. Its says free cancellation but now Im still waiting for money to come back into my account 3weeks down the line every time I ring I get told it will be with in a.
13/12/2018
Rated 2 out of 5 :
Started with lack of welcome at Reception. My room was underground with no daylight, the shower was broken and I was woken really early by footsteps going to and fro overhead accompanied by dragging furniture (turned out to be the Breakfast Room). Was moved to.
12/12/2018
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09/12/2018
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08/12/2018
Rated 1 out of 5 :
Hi, I stated from December 5-7 and I woke up with bites from head to toe in bed bugs! I warn you, do not stay in this hotel. After telling the staff they offered no refund or any kind of support. I checked out a.
07/12/2018
Rated 5 out of 5 :
Just returned from a one night stay, we were moved to this hotel from the one we had originally booked and Im glad we were. The room was small but more than adequate and spotless clean. We only paid £80 for the night which included.
05/12/2018
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03/12/2018
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01/12/2018
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30/11/2018
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29/11/2018
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25/11/2018
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23/11/2018
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22/11/2018
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19/11/2018
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11/11/2018
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10/11/2018
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Milesfaster.co.uk customer reviews ↓
Rated 3 out of 5 :
The hotel was fine - not great, but adequate considering the price. The absolute best thing about the hotel was the location. It's less than 5 minutes walk to Paddington Station, which will get you easily to most of the major tourist spots in London. It's also minutes from Hyde Park and close to many restaurants and a number of small grocery/convenience stores.
The room was fairly small and the beds were not terribly comfortable but were fine for the few days we were there. The room was clean and the bathroom had been partially refinished (new tile, toilet and sink) and was small but clean. There was no air conditioning, and our room overlooked a busy street so it was a bit noisy at night. All of these things should be considered if you're planning to stay here. But for the low price, we could endure these things. The elevator was small but adequate (large enough for 2 people and 2 suitcases). Breakfast was in an incredibly hot, cramped room in the basement and consisted of cereal, toast coffee/tea and warm juice. We tried it once, but chose to get something at a nearby grocery store the other days. Again, if you're expecting a great breakfast for your money, this isn't the place for you.
The staff were friendly and helpful and they happily stored our luggage in a locked room until our room was ready. We had prepaid the room, but they did ask for a 10 pound "deposit" which was put on our credit card as a hold. I had no problem with this and it was never actually taken off our card at the end of our trip.
Overall, this was a very basic hotel - small, a bit dingy (needing some updating - particularly in the common areas) but the room was clean and adequate for the short period of time we spent there each day. However, if you expect any kind of luxury, this is not the hotel for you. If you're on a tight budget but looking for something more private than a hostel, I would recommend this hotel.

Rated 3 out of 5 :
Was offered a basement room next to the lift, can hear the creaking of the floor above. It's a very basic hotel with the room tiny but was all I needed for my stay in London, being in Zone 1 and relatively near Paddington station.
Breakfast was not very substantial, was offered toast by the waitress and self-service cereals and cheese, juice was running out by the time I arrived. Rating out of 10: 1
Date stayed: April 2007
review: Worst experience you can get for your money.

This hotel is by far the worst I have ever stayed at. When my wife and I arrived we where offered a room so small that there was no room for opening the suitcase. Aside from this the room had the following defects: The room was very noisy due to the elevator located next to the room. The bed was worn out and squeaked every time it was touched. Fungus and water damage had gotten the better of the shower and the bathroom was so small that it was impossible to sit straight on the toilet as it almost touched the sink. Finally the television and shawing light in the bathroom was out of order.  Housekeeping did apparently only tidy the bed on Prince William Hotel, as dust and dirt was all over the room.

After seeing the room we decided to complaint about this to the hotel. The clerk in the reception did not see the problem and told us that this was the standard of the hotel. In fact he did not give a damn, but after some arguing he was persuaded into giving us a new room the following day (he argued that there was no spare rooms). so the next day (after spending a night in the noisy cabinet of a room we was complaining about) we got a new room. Even though this room was bigger than the first one it was in fact even worse. All the furniture was worn down, and the window to the street was broken, allowing smoke and noise to enter the room from the street. The bed was as bad as in the first room, and the room itself was just as dirty. The ventilation in the bathroom was out of order and the water in the shower and sink was boiling. The solution to this problem was according to hotel staff that we used the bathroom in some of the other rooms already occupied by guests of the hotel.

Complaining over this to the hotel clerk resulted in him insulting us and claiming that this was the case for all the rooms - Even though he knew that we knew he was lying. Yet again after arguing with him and insisting to talk to the manager we got a new room. The new room was still not clean - some dirty towels where left by housekeeping and there was piss stains on the toilet and floor of the bathroom. Behind the worn-down furniture there was dirt and dust, along with some garbage the housekeeper apparently had missed.

Apart from this we had the 'pleasure' of experiencing one power outage and two false fire alarms while staying on Prince William Hotel. Furthermore old dirty water was left in the tea water boiler in all of the rooms we where in, rendering this facility useless.

Do NOT go to this hotel, and if you do then be prepared to fight the hotel staff for basic necessities, as these are rare at Prince William Hotel.

Rating out of 10: 7
Date stayed: March 2005
review: Fair value for London close to tube..and city... Great bathrooms.. Although rooms could have been a little bigger

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