Queensway Hotel
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Customer Reviews For The Queensway Hotel


Address: 147-149 Sussex Gardens, London, England, UK, W2 2RY
This hotel has averaged a score of 3.6 out of 5 by 961 past guests
>>>Booking.com (average customer rating 3.6 out of 5 from 546 reviews)
>>>Tripadvisor (ranked 651 of 1134 for Hotels in London and rated 3.5 out of 5 from 438 reviews)

17/09/2019
Rated 3.6 out of 5 :
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16/09/2019
Rated 3.6 out of 5 :
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15/09/2019
Rated 4.2 out of 5 :
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15/09/2019
Rated 2.9 out of 5 :
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14/09/2019
Rated 4.4 out of 5 :
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11/09/2019
Rated 4.0 out of 5 :
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07/09/2019
Rated 2.9 out of 5 :
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04/09/2019
Rated 4.4 out of 5 :
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03/09/2019
Rated 3.4 out of 5 :
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20/08/2019
Rated 5 out of 5 :
Charming English style hotel situated in an ideal location in the midst of gorgeous London city. All bedrooms are designed to accommodate one, two or three adults comfortably, while the decor is simple and spotless. All bedding is very comfortable and bathrooms equipped with all basic needs.The hotel reception though small, radiates a comfortable and friendly space where you can hang out and plan your day\u2019s itinerary with your family or friends. And then the highlight of this Hotel is it\u2019s lovely friendly and helpful staff dedicated to help you with everything you need and commuted to make your stay as pleasant as possible. You would also enjoy a varied and quite filling breakfast every morning in the breakfast room in this lovely Hotel Located in a safe neighbourhood with lots of shops and small restaurants and only two blocks from Hyde Park, about 1.5 km from Oxford Street for shopping. It is a few minutes walk to Paddington Station were you get on the Bakeloo line so easy to access the West End for theatres, the London Eye and the National Gallery and of course the train from Heathrow goes to Paddington so easy transit access to and from airport. Overall my stay there was great and I would definitely revisit again!
19/08/2019
Rated 5 out of 5 :
The location is so good, I walked to Piccadilly Circus, Leicester square.\nSpotless room with comfortable duvets, Bathroom with plenty of towels, soap & Shampoo, staff was very helpful and smily, a lot of young crowd there so it feels very alive and the price was amazing.
19/08/2019
Rated 5 out of 5 :
Visited with my friends during this busy period, I was very content with everything. Very convenient you put your bags, wake up have breakfast not a lot of variety, but for the price is more than ok.\nYou go out all day, come back good strong shower super comfortable bedding great television and WiFi, go out again and again, so central for this price and quality in such a good location. Great time \uD83D\uDC4D\uD83C\uDFFB.
18/08/2019
Rated 5 out of 5 :
My daughter and I spent 2 nights at this hotel Aug 5th and 6th. \nWe took the train from Heathrow airport to Paddington station and navigated the streets in search of a best Western sign. Our mistake.... it only has a sign for The Queenswsy at its front door. It is in a building that is shared by many other hotels with their different signs right at their front doors. \nTheo was at the front desk. Our assigned room was on the first floor. We lugged our bags up the stairs. There is an elevator but for some reason it stops at a level leaving more stairs to take up. I had mentioned to Theo that I must have a safe that works. The first room had a safe that did not work. so, I left the bags and down I went to speak with Theo. He was very good, gave us another room on the 2nd floor and made sure the safe worked. Now, both rooms were like dorm rooms. We had twin beds (as requested), more like rollaway cots. Tiniest rooms I have ever been in. Tiniest bathroom I have ever used. Tiniest little packets of body wash I couldn\u2019t open. Window open, no screen... thankfully no bugs. \nHowever, location was great, breakfast, breakfast room and breakfast ladies were wonderful. That\u2019s all we needed to take in the sights of London. \n.
16/08/2019
Rated 4.4 out of 5 :
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15/08/2019
Rated 3.8 out of 5 :
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14/08/2019
Rated 5 out of 5 :
This is my second time here, First time was last April They gave me even a better room this time and looked after me in a special way for visiting again. \nThe room and bathroom were spotless, Basic continental breakfast with an excellent price 5\u00A3.\nI have booked again for my family 15 days ( Dec - Jan 2020) the same rooms that I had.\nI would like to thank the hotel for giving me this opportunity, I also got a very good rate for my loyalty. \nI am looking forward to my next stay at this cosy lovely English Hotel.\nAgain thank you so much for making my time so pleasant \uD83D\uDE0A.
13/08/2019
Rated 5 out of 5 :
Window and doors are broken even you cannot close them. Only one iron and iron board in the hotel. Bathroom is very very small 0.5 *0.5 M. Don't belive what in the pictures. The internet is very slow and the bed is uncomfortable.
11/08/2019
Rated 3.4 out of 5 :
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11/08/2019
Rated 5 out of 5 :
We had a room at the top of the house. Very small and the bed was very small. Think it was a 4 foot bed not a double. This was against the wall and the ceiling sloped down on this side. Room overall was clean. Bathroom was tiny and resembled the size of one you would have in a caravan. You sit on the toilet and your chin was literally on the had basin. There was no way you could stand and dry yourself in the bathroom as nowhere to turn and bending over was a no no. Not all rooms were like this as we were away with my sister and brother in law and their room was tiny but they had a bath and shower and could move around in their bathroom. The breakfast was in the basement and this was continental. some guests were wanting a full English breakfast. This is not provided at this hotel. I would stay again but would make sure I had a bigger room next time.
10/08/2019
Rated 2.9 out of 5 :
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31/07/2019
Rated 5 out of 5 :
I had a complimentary upgrade from single to double to make my stay more comfortable, I really appreciate the kindness and the superb attitude from Theo at the reception. I liked the TV in my spotless room it was very modern.I am looking forward to visit London again and stay at the beautiful Queensway.
30/07/2019
Rated 2.9 out of 5 :
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27/07/2019
Rated 5 out of 5 :
A Discovery Hotel that offered me a magnificent location with a great value, plus very nice rooms with varied continental breakfast, I wouldn\u2019t think twice before I choose somewhere else for my next stay in this Lovely city. Thank you to the staff for looking after us.
26/07/2019
Rated 3.6 out of 5 :
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26/07/2019
Rated 5 out of 5 :
Great location, very central in the city. Such a pleasant, homey hotel with lovely staff, super clean rooms and breakfast with lots of variety. Everything was great and if I ever come back to London I would definitely stay here again!
25/07/2019
Rated 3.6 out of 5 :
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25/07/2019
Rated 5 out of 5 :
I am writing this review as I was extremely satisfied from the super nice treatment that I had at this lovely Queensway, the deal that I had was amazing. 100% I will be staying here again in all my future visits, I would recommend it to all my family and friends.
23/07/2019
Rated 3.8 out of 5 :
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23/07/2019
Rated 5 out of 5 :
A City centre Hotel planted between the trees, next to Marble Arch, Oxford street, Hyde park, etc... considered what I have learned to be a Typical Victorian English hotel, very clean, super cosy I would recommend to London first timers and families for its Location, service and Value.
21/07/2019
Rated 3.8 out of 5 :
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18/07/2019
Rated 3.8 out of 5 :
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17/07/2019
Rated 5 out of 5 :
I have been staying in this hotel in the last 30yrs, it is all about location location, few minutes walk from the Paddington train station, close to a many restaurants in Paddington, clost to London underground and buses to central London, I can go on and on.\nThe best part about this hotel is its staff, so friendly and charming, and this management know how to retain its staff, I have seen some staff there in the last 15yrs, so I really feel like going home when I stay at this lovely Queensway Hotel.
17/07/2019
Rated 5 out of 5 :
Small rooms, poor breakfast and no air conditioning. Also not able to produce a vat receipt. Is that even legal? 2nd time I've stayed I a best western hotel and 2nd time I've submitted a negative review.
16/07/2019
Rated 3.8 out of 5 :
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16/07/2019
Rated 4.4 out of 5 :
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15/07/2019
Rated 4.4 out of 5 :
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13/07/2019
Rated 4.0 out of 5 :
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13/07/2019
Rated 4.4 out of 5 :
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13/07/2019
Rated 3.8 out of 5 :
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12/07/2019
Rated 3.4 out of 5 :
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12/07/2019
Rated 5 out of 5 :
We booked this accommodation based on Tripadvisor reviews and it was as expected.\nGreat location with lots of restaurants and pubs around, express check in and check out, very clean room almost spotless, comfortable bedding, tea and coffee available in the room, very good staff, great money value, we wish we stayed more.. next time.
09/07/2019
Rated 3.4 out of 5 :
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09/07/2019
Rated 5 out of 5 :
All rooms are not with AC so confirm before booking...as lift was not working since 1 month and that makes more terrible in the stay...will not recommend the hotel.. even the break fast staff is hiding falour yogurts....not good experience.
08/07/2019
Rated 3.8 out of 5 :
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04/07/2019
Rated 5 out of 5 :
Loved it \u2764, very cosy casual Victorian hotel in city centre London. I have been really impressed with the level of cleanliness plus the extra friendly service.. \nI would recommend it for everyone that I know for it\u2019s high efficiency and great value.
01/07/2019
Rated 5 out of 5 :
Very nice area for accommodation, the staff were helpful and helped us with all our bookings, the room was very clean and the breakfast continental varied, would consider staying here again if we visit central London in the near future..
27/06/2019
Rated 3.8 out of 5 :
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16/06/2019
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10/06/2019
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07/06/2019
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06/06/2019
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