The Premier Notting Hill
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Customer Reviews For The Premier Notting Hill


Address: 5-7 Princes Square, Bayswater, London, England, UK, W2 4NP
This hotel has averaged a score of 4 out of 5 by 4626 past guests
>>>Booking.com (average customer rating 4 out of 5 from 2647 reviews)
>>>Tripadvisor (ranked 300 of 1134 for Hotels in London and rated 4 out of 5 from 1983 reviews)

16/09/2019
Rated 3.8 out of 5 :
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12/09/2019
Rated 3.5 out of 5 :
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11/09/2019
Rated 4.0 out of 5 :
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09/09/2019
Rated 3.8 out of 5 :
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08/09/2019
Rated 3.6 out of 5 :
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08/09/2019
Rated 4.6 out of 5 :
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07/09/2019
Rated 4.4 out of 5 :
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06/09/2019
Rated 4.0 out of 5 :
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05/09/2019
Rated 4.0 out of 5 :
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05/09/2019
Rated 3.4 out of 5 :
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04/09/2019
Rated 4.0 out of 5 :
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02/09/2019
Rated 4.6 out of 5 :
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02/09/2019
Rated 4.2 out of 5 :
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31/08/2019
Rated 3.8 out of 5 :
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29/08/2019
Rated 3.6 out of 5 :
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27/08/2019
Rated 3.8 out of 5 :
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27/08/2019
Rated 4.0 out of 5 :
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27/08/2019
Rated 5 out of 5 :
I have stayed this hotel for over 10 times and bring all my friends to stay, love the location, so quite and convenient as well. Speical thanks for mr Savio, he is such a sweet guy, always take super good care of me, really make me feel like I stay at home. Next time, I will keep stay here and always in the future for Lonodn.
27/08/2019
Rated 5 out of 5 :
Love everything about The Premiere Notting Hill. The cosy room and the bed that I really didn't want to part with! Luckily, Savio from reception allowed me to have Longer extra time in bed and who had been patient waiting for my card to get unblock as I initially only plan to stay for 1night but because I was very happy with the hotel and the staff, I then extended my stay but my foreign credit card was blocked and Savio waited patiently until I got things sorted out. \n\nI recommend this hotel for pure comfort!
25/08/2019
Rated 3.8 out of 5 :
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24/08/2019
Rated 4.6 out of 5 :
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23/08/2019
Rated 3.4 out of 5 :
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22/08/2019
Rated 4.0 out of 5 :
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21/08/2019
Rated 3.8 out of 5 :
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21/08/2019
Rated 4.4 out of 5 :
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21/08/2019
Rated 4.0 out of 5 :
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19/08/2019
Rated 4.4 out of 5 :
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16/08/2019
Rated 3.8 out of 5 :
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16/08/2019
Rated 4.0 out of 5 :
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15/08/2019
Rated 4.4 out of 5 :
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14/08/2019
Rated 4.6 out of 5 :
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13/08/2019
Rated 3.4 out of 5 :
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13/08/2019
Rated 4.6 out of 5 :
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12/08/2019
Rated 4.2 out of 5 :
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12/08/2019
Rated 4.4 out of 5 :
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11/08/2019
Rated 3.8 out of 5 :
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10/08/2019
Rated 3.4 out of 5 :
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09/08/2019
Rated 5 out of 5 :
Dear guest, \n\nWe thank you for your feedback which is much appreciated. Location is prime no doubt and liked by all our Guests. Yes, we have the best Wi-Fi connection in entire building. We will share this feedback with our it Manager. \nPlease feel free to contact us for any future stays. We look forward to welcoming you son. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
08/08/2019
Rated 4.4 out of 5 :
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08/08/2019
Rated 3.6 out of 5 :
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08/08/2019
Rated 5 out of 5 :
Dear guest, \n\nWe value every feedback of our guest as this certainly assists us to meet and exceed their expectation. We are pleased to know you were impressed by the location which is prime no doubt and liked by all our Guests. Staff here goes an extra mile to assist our valued Guests. We look forward to welcoming you son. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
07/08/2019
Rated 5 out of 5 :
Excellent location, train station and high street 5 minutes walking distance, rooms are comfortable, staff are extremely friendly and accommodating, special thanks to Savio, will definitely be coming back.
06/08/2019
Rated 3.6 out of 5 :
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04/08/2019
Rated 3.4 out of 5 :
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01/08/2019
Rated 3.8 out of 5 :
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01/08/2019
Rated 3.6 out of 5 :
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31/07/2019
Rated 3.8 out of 5 :
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31/07/2019
Rated 5 out of 5 :
Dear guest, \n\nWe thank you for your feedback. It was a pleasure to host you. Our Guests comments assist us to meet and exceed their expectation. We are pleased to know staff helped you in the best possible way. We look forward to welcoming you son. Please feel free to write to me for any future stays. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
30/07/2019
Rated 5 out of 5 :
Dear guest, \n\nWe thank you for your feedback which is much appreciated. Thank you for choosing o stay with us. Location is prime no doubt and liked by all our Guests. Thank you for your good comments on Cleanliness which have been shared with our Housekeeping Manager. We pride ourselves for providing an excellent Customer Service so thank you from all of us for your kind words. We look forward to welcoming you son. \n\nKind Regards \nAparna\naparna@premiernottinghill.com\n.
29/07/2019
Rated 5 out of 5 :
Dear guest, \n\nWe thank you for choosing to stay with us. Thank you for your good comments on Cleanliness which we have shared with our House Keeping Manager and her team. We use best quality air fresheners sorry if it was too strong for you. Location is prime no doubt and liked by all our Guests. We are sorry to know that the breakfast menu choice was not up to your expectation. Your comments have been shared with our Restaurant Supervisor. Hopefully, we will try to do some changes for a better service. Once again, thank you for your valuable feedback. Please feel free to contact me for any future stays. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
28/07/2019
Rated 5 out of 5 :
I've stayed here a few times and the service has been fantastic. Specially Savio at the front desk! Saved me and my family a couple of times. Very recommended. The hotel is very close to Hyde Park and to an underground station so travel is very easy!
26/07/2019
Rated 5 out of 5 :
I stayed at the hotel with my son for four days. A big thanks to Mr Savio who made sure that everything was perfect and guests are comfortable Amazing location and I would definitely recommend to my friends and family. I would give this place 10 out of 10. I will definitely come back and stay here.
21/07/2019
Rated 5 out of 5 :
Dear guest, \n\nWe thank you for your excellent feedback. We are pleased to know you found the staff so helpful in their approach. On behalf of Savio and team I wish to thank you for choosing to stay with us. We look forward to welcoming you son. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
21/07/2019
Rated 5 out of 5 :
The staff was very polite staff and the room was very clean, though small. The location was about a 7 minute walk for us to the Underground, and about 5 minutes to nearby restaurants. Our only complaint was when we were checked in, we were told we'd been given an \
19/07/2019
Rated 5 out of 5 :
The hotel is well located right next to subway station in a good neighbourhood. Special thanks to Savio for his kindness and his advice during our stay. The room was convenient and spacious. We recommend staying here.
16/07/2019
Rated 5 out of 5 :
Dear guest, \n\nWe value every feedback of our guest as this certainly assists us to meet and exceed their expectation. Location is prime no doubt and liked by all our Guests. \nsorry that we could not meet up to your expectation in regards to breakfast quality. We have shared your feedback with our Restaurant Supervisor and Chef. \n\nThank you for your good comments on Cleanliness. We are pleased to know you were happy with the \nair-conditioning. Entire property is centrally air conditioned for our Guests comfort. \n\nWe do hope to make your future stay a pleasant one.\n\nKind Regards\nAparna\naparna@premiernottinghill.com.
15/07/2019
Rated 5 out of 5 :
Dear guest, \n\nWe thank you for your excellent feedback. It was a pleasure to host you. Location is prime no doubt and liked by all our Guests. Thank you for your good comments on Cleanliness. We are pleased to know you will be staying with us again. We look forward to welcoming you son. \n\nKind Regards\nAparna\naparna@premiernottinghill.com.
15/07/2019
Rated 5 out of 5 :
Dear guest, \n\nWe thank you for your excellent review. It was a pleasure to host you. We are so pleased to know you were impressed by the d\u00E9cor, toiletries and other amenities we provide. Our staff here goes an extra mile to assist our valued Guests. We look forward to welcoming you son. Please feel free to contact us for any future stays. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
13/07/2019
Rated 5 out of 5 :
Dear guest, \n\nWe value every feedback of our guest as this certainly assists us to meet and exceed their expectation. Apologies for any discomfort caused to you during your stay with us. We have shared your feedback with our \n'House Keeping' Manager and her team so that silence is maintained while our Chambermaids are in and around Guests rooms. To be honest we have never had any complaints about noise from the Street. This is a very quiet location. Once again thanks for your feedback. We do hope to make your future stay a pleasant one. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
09/07/2019
Rated 5 out of 5 :
We got a nice tidy room with a great view \nThe room and the hotel was super clean, the staff was friendly and kind and we enjoyed our stay a lot. There is great places to eat and hide park is just 4 minuts away.
09/07/2019
Rated 5 out of 5 :
Dear guest, \n\nWe thank you for your excellent review. It was a pleasure to host you. We are very pleased to know you were happy with the upgraded room. Staff here goes an extra mile to assist our valued Guests. Please feel free to contact us for any future stays. We look forward to welcoming you son. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
07/07/2019
Rated 4.6 out of 5 :
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04/07/2019
Rated 3.6 out of 5 :
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03/07/2019
Rated 4.2 out of 5 :
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02/07/2019
Rated 3.8 out of 5 :
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01/07/2019
Rated 4.2 out of 5 :
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01/07/2019
Rated 3.4 out of 5 :
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30/06/2019
Rated 4.2 out of 5 :
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29/06/2019
Rated 3.4 out of 5 :
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27/06/2019
Rated 3.4 out of 5 :
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27/06/2019
Rated 3.6 out of 5 :
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26/06/2019
Rated 3.6 out of 5 :
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24/06/2019
Rated 4.2 out of 5 :
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23/06/2019
Rated 4.4 out of 5 :
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20/06/2019
Rated 3.6 out of 5 :
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20/06/2019
Rated 3.4 out of 5 :
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20/06/2019
Rated 4.6 out of 5 :
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18/06/2019
Rated 4.4 out of 5 :
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16/06/2019
Rated 4.6 out of 5 :
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16/06/2019
Rated 3.8 out of 5 :
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15/06/2019
Rated 4.2 out of 5 :
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12/06/2019
Rated 3.8 out of 5 :
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12/06/2019
Rated 3.4 out of 5 :
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12/06/2019
Rated 4.6 out of 5 :
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09/06/2019
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04/06/2019
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03/06/2019
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03/06/2019
Rated 5 out of 5 :
This is a very popular place in London mainly due to its historic past. Stayed here for three nights and loved everything about this place. The famous Hyde park and Porto bello market very near by. Bayswater tube station walking distance. The room was spacious and had a bath tub which was much to my liking. The staff take the cake for their esteemed hospital. To name a few Savio, Madalena and Morgan. Would definitely come again.
03/06/2019
Rated 5 out of 5 :
Just what we needed, perfect location, comfortable bed small room clean compact bathroom safe box in the room, , all we needed, very friendly staff, nearby the station, shops, reception 24 hrs is a big plus. We\u2019ll be returning on my next trip to London because of how amazing it was.
02/06/2019
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30/05/2019
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30/05/2019
Rated 5 out of 5 :
Dear guest, \n\nWe thank you for choosing to stay with us. We regret any discomfort caused to you since you found the room compact This is a centrally Air Conditioned hotel and the coolest we can set the temperature is to max 19degrees. To be honest we did not receive complaints from any other Guests regarding this. We truly understand your concern that you faced inconvenience and due to this you will be hesitant to book with us again however, we do hope you will give us another opportunity to serve you. Hoping to restore your trust in our service. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
29/05/2019
Rated 5 out of 5 :
Dear guest, \n\nWe are overwhelmed with sheer joy to read such a lovely feedback. It was a pleasure to host you. Thank you for your excellent comments on Cleanliness which have been shared with our Housekeeping Manager and her team. On behalf of entire team once again, I thank you for your kind words expressed in this review. We look forward to welcoming you son. Please feel free to contact me for any future stays. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
29/05/2019
Rated 5 out of 5 :
My Partner and I stayed here for one night, unfortunately we stayed at another hotel the night before which was awful Everything good about this place. The room was good with all the amenities we wanted. The location was good and we got free parking too just opposite the hotel. The staff are amazingly kind and helpful which is rare in today's world. We would definitely stay here when in town.
27/05/2019
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26/05/2019
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23/05/2019
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22/05/2019
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21/05/2019
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19/05/2019
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17/05/2019
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15/05/2019
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12/05/2019
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12/05/2019
Rated 5 out of 5 :
Dear guest, \n\nWe value our Guests feedback however, this comment came as a surprise to us since entire team here including the Manager is very customer focussed. We all go an extra mile to assist all our Guests. sorry, if you got delayed to get your bags back. Porter must have been busy assisting another guest and We must have been busy dealing with Guests at the front desk who as well must have been waiting to check in. \n\nWe can assure you that we never want to deal with our Guests in a rude manner. Customer Care is our top priority and our other excellent reviews speak for us. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
10/05/2019
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10/05/2019
Rated 5 out of 5 :
Dear guest, \n\nWe thank you for your excellent review. It was a pleasure to host you. Thank you for your good comments on Cleanliness which have been shared with our Housekeeping Team. We look forward to welcoming you son. Please feel free to contact me for any future stays. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
10/05/2019
Rated 5 out of 5 :
We were recommended to this place by a good friend and were very happy to be here. Though we had tough time finding this place everything was fine since we entered the lobby. Smooth check-in by a very welcoming staff and we could get our room quite early morning. Room was small but good enough and well kept. The staff here are very friendly and have a warm approach. We will surely come again if back in London.
10/05/2019
Rated 5 out of 5 :
Its in central London which is the best part of this hotel. The room are a bit too cramped specially the shower cube. But all these things can be overlooked when you sleep. Lovely bed with comfortable mattress.
09/05/2019
Rated 5 out of 5 :
Dear guest, \n\nWe thank you for your excellent review. It was a pleasure to host you. We are pleased to know you had a comfortable stay with us. We look forward to welcoming you son. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
08/05/2019
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07/05/2019
Rated 5 out of 5 :
North of Hyde Park within 10 minutes walk of Notting Hill in a quiet square.\nThe location was great.\nThe Club room was very nice.\nEverything was clean and new with a great view over the square from one of the higher floors, definitely worth paying the little extra. A microwave and plates in a small cupboard in the room which we didn't use.\nComfortable bed.\nAll of the staff were very helpful. \nBreakfast was nothing special but nice enough and the person serving did his best to replenish things.\nI would book it again.
06/05/2019
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06/05/2019
Rated 5 out of 5 :
I was coming home from a holiday in Cambodia, and I didn\u2019t make it back to Marylebone in time for my train home. I was so tired. so when I found this place at 11 at night, I was happy to give it a go. \nIt was so much nicer than I thought it would be. Ok, I had the smallest room at the end of a corridor, and it was unfortunate that I could hear conversation in the next room, but not that badly, and I would imagine this is particular to that room etc. But anyway it was super comfortable, and wow, such a nice cosy bed. I slept so well. Most importantly, it was clean, really clean, and nicely decorated. \nIt\u2019s also very quiet outside. \nThe staff were really friendly as well.\nI would definitely use this place again, it\u2019s perfect for anywhere in the city, a night out etc, or a few days stay. \nBtw, I don\u2019t do reviews as a rule, but a like this place, and it was reasonably priced. When you consider where you are, in the middle of a major and notoriously expensive city, you\u2019d be mad not to try this Hotel out, honesty it\u2019s really cool.
06/05/2019
Rated 5 out of 5 :
We\u2019ve just stayed at this hotel for the second time. It\u2019s our new favourite place to stay at in London. \nWhen I made our first booking a couple of months ago I was unimpressed by the hotel website and was not expecting much. However, the hotel itself exceeded the expectations. I loved the warm welcome, the beautiful and relaxing view of Prince\u2019s square from our room, the comfortable bed, tea & coffee making facilities and the heated bathroom floor. We didn\u2019t have breakfast at the hotel. There\u2019s plenty of great cafes and restaurants on the doorstep. \nThe room we stayed in for the first time -no 310- had a disappointing shower but that\u2019s the only criticism I could come up. \nlast weekend we stayed in an executive double room- no 203- which had a great shower in a big cubicle. The description of the executive room included fresh fruit in the room. We got two apples and a banana on the first day, only an empty plate on the second day though. Our bottled water didn\u2019t get replaced either so perhaps the cleaner forgot to return to our room. \nWhat I found slightly disappointing this time was that the bathroom floor was not\u2019t heated in our executive room. When I enquired about it, the receptionist had no idea what I was talking about, didn\u2019t seem to understand my question or show any interest in trying to help. \nWe still enjoyed the stay and would happily return because we love the square view, the location of the hotel and think it\u2019s very reasonably priced.
05/05/2019
Rated 5 out of 5 :
Dear guest, \n\nWe appreciate every feedback of our guest however, this comment comes as a surprise to us. Strange that we receive this kind of feedback almost after a year. I would like to inform you and I am sure everyone else will read it too that our hotel is very clean and follows high standards of hygiene. Our other maximum reviews speak for us There is no such issue in our hotel. Thank you for your good comments on staff service. \n\nWe assure you and all our valued Guests that our Hotel prides itself for providing an excellent customer service with excellent cleaning standards. \n\nPlease feel free to contact me for any further query you may have. \n\nKind Regards \nAparna\naparna@premiernottinghill.com.
04/05/2019
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03/05/2019
Rated 5 out of 5 :
This outing was planned by my mom and it really was worth every penny. From the start everything went well as our room was a free upgrade having all the luxury amenities. The breakfast room was a bit cramped but Sunny took good care up us. All the staff were very courteous but Savio was very helpful through out our stay. On check out too we could store our bags in their store room as our flight was late. All and all a very good stay.
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