San Domenico House
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Customer Reviews For The San Domenico House Hotel


Address: 29 Draycott Place, London, England, London, UK, SW3 2SH
This hotel has averaged a score of 4.4 out of 5 by 733 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 540 reviews)
>>>Tripadvisor (ranked 442 of 1134 for Hotels in London and rated 4.5 out of 5 from 196 reviews)

13/09/2019
Rated 5 out of 5 :
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08/09/2019
Rated 3.8 out of 5 :
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23/08/2019
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22/08/2019
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19/08/2019
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18/08/2019
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17/08/2019
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15/08/2019
Rated 4.6 out of 5 :
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15/08/2019
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09/08/2019
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06/08/2019
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05/08/2019
Rated 4.2 out of 5 :
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05/08/2019
Rated 4.8 out of 5 :
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30/07/2019
Rated 4.8 out of 5 :
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29/07/2019
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29/07/2019
Rated 3.8 out of 5 :
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29/07/2019
Rated 4.2 out of 5 :
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15/07/2019
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14/07/2019
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13/07/2019
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05/07/2019
Rated 4.6 out of 5 :
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27/06/2019
Rated 4.8 out of 5 :
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26/06/2019
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25/06/2019
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23/06/2019
Rated 4.6 out of 5 :
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22/06/2019
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16/06/2019
Rated 4.6 out of 5 :
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13/06/2019
Rated 4.2 out of 5 :
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08/06/2019
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07/06/2019
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02/06/2019
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25/05/2019
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24/05/2019
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21/05/2019
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16/05/2019
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14/05/2019
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28/04/2019
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14/04/2019
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09/04/2019
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08/04/2019
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05/04/2019
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31/03/2019
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28/03/2019
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27/03/2019
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24/03/2019
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23/03/2019
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19/03/2019
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15/03/2019
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14/03/2019
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18/02/2019
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16/02/2019
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13/02/2019
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04/02/2019
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30/01/2019
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27/01/2019
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24/01/2019
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20/01/2019
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18/01/2019
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14/01/2019
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02/01/2019
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27/12/2018
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07/12/2018
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26/11/2018
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25/11/2018
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15/11/2018
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14/11/2018
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09/11/2018
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01/11/2018
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24/10/2018
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22/10/2018
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15/11/2018
Rated 3 out of 5 :
I would have given this hotel 5 stars based on the location and interior. It is really like staying at someones home. I had two issues, one breakfast was expensive in my opinion for what it was £. 18 for 4 slices toast, 1 croissant,.
20/10/2018
Rated 4.8 out of 5 :
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17/10/2018
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13/10/2018
Rated 5 out of 5 :
Liked: I loved the decor and attention to detail. All the details were perfect
Disliked: Nothing.
13/10/2018
Rated 4.8 out of 5 :
Liked: The staff is very friendly. Location is excellent on a quiet street in an upscale neighourhood. A few blocks away is Sloane Square. It is a nice concentration of restaurants and high end boutiques. It also has the closest tube station.
Disliked: The shower controls must have been designed by a 19th century mad scientist. However once you got it going the water pressure and temperature were consistent.
08/10/2018
Rated 5 out of 5 :
Liked: Very cosy and welcoming.
Disliked: Overpriced breakfast
05/10/2018
Rated 4.0 out of 5 :
Liked: Staff were excellent, room size and décor was large and unique. Housekeeping staff did a great job. The location was pretty good with only a short walk to Kings Road, The nearest Tube and the Thames.
Disliked: Internet connection was often unreliable and slow in our room. Minor maintenance required in room e. G. Leaking tap, chipped paint , clothes drawers not sliding correctly.
30/09/2018
Liked: Nice connection of the past and present in decor and feel through all hotel, really beautiful lounge. And offering great view over the roof tops of Chelsea
Disliked: Guest did not comment for this item.
25/09/2018
Rated 4.8 out of 5 :
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13/09/2018
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05/09/2018
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31/08/2018
Rated 4.8 out of 5 :
Liked: Stayed here for one night for my husbands birthday; we wanted a boutique 5* hotel and it didn't disappoint! Intimate feel with a luxurious room and they put on some extras as it was a birthday. Id say it is fairly priced for London.
Disliked: Nothing :)
30/08/2018
Rated 4.8 out of 5 :
Liked: Everything.
Disliked: Daily water in room.
28/08/2018
Rated 4.2 out of 5 :
Liked: The warmth and hospitality of the team, cleanliness and location.
Disliked: No coffee machine, no shower hose. Pillows can be better.
31/08/2018
Rated 3 out of 5 :
Stayed here for one night for my husbands birthday; we wanted a boutique 5* hotel and it didn't disappoint in most ways! Intimate feel with a luxurious room and they put on some extras as it was a birthday. London is of course expensive but.
21/08/2018
Rated 5 out of 5 :
Liked: The staff were very friendly and couldn't have been more helpful. As a whole, the stay was perfect.
Disliked: Guest did not comment for this item.
12/08/2018
Rated 3.8 out of 5 :
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Disliked: Poor unimaginative breakfast for a five star hotel
11/08/2018
Rated 5 out of 5 :
Liked: My third stay at this hotel. I would highly recommend to anyone, an Italian home from home. Very central to all amenities.
Disliked: Guest did not comment for this item.
06/08/2018
Rated 5 out of 5 :
Liked: Spacious and comfortable room with beautiful design. Nice and quiet location. A lot of stores and restaurants nearby.
Disliked: The breakfast order is confusing.
05/08/2018
Rated 5 out of 5 :
Liked: Very homely yet elegant and sophisticated
Disliked: Guest did not comment for this item.
29/07/2018
Rated 4.8 out of 5 :
Liked: Staff friendly & sociable
Disliked: Breakfast was 25.00 pp served cold ! Although sent back they did do a refund !
24/07/2018
Rated 4.6 out of 5 :
Liked: Staff were very helpful Property was in an excellent location close to transport and attractions Very comfortable and clean
Disliked: Nothing
18/07/2018
Rated 5 out of 5 :
Liked: Gorgeous furnishings, romantic, not at all hotel-like, impeccable, friendly, helpful service, privacy, delicious breakfast
Disliked: Guest did not comment for this item.
11/07/2018
Rated 4.8 out of 5 :
Liked: Wonderful, knowledgeable staff, great room
Disliked: Guest did not comment for this item.
05/07/2018
Rated 4.6 out of 5 :
Liked: Room size, location and the housekeeping was great.
Disliked: Confusion between staff about the checkout time offered to my mother. One said 2pm and then the other on the day of the checkout said you have to checkout by 12 otherwise you will be charged extra. Also, he said that the other staff that had said 2pm was mistaken.
02/07/2018
Rated 5 out of 5 :
Liked: The rooms were perfect.
Disliked: Guest did not comment for this item.
28/06/2018
Rated 5 out of 5 :
Liked: What a gem of a place ! Stayed for one night as we were going to a concert at the Royal Albert Hall. A beautifully appointed hotel in a quiet street but only a short walk to Sloan Square and the Kings Road, got places to eat and drink and access to the underground. Our room was on the top floor and was amazing, with a huge bed and beautiful bathroom, we even had a small balcony which was ideal as weather was lovely ! Had breakfast which was cooked to order and was scrumptious ! Staff are all very friendly and couldn't do enough for you. Would definitely stay here again !
Disliked: Only thing missing was a kettle in the room to make a hot drink, there was a tea urn in the lounge and we had coffee made and brought to us in the lounge.
26/06/2018
Rated 5 out of 5 :
Liked: Overall a lovely place to stay. Fabulous staff and good location.
Disliked: Guest did not comment for this item.
20/06/2018
Rated 2 out of 5 :
I organised this boutique hotel for my girlfriends birthday. Spent a bit more to get a gallery suite as on the website it says it has a bath as we both prefer to have a bath to soak and relax. Turned up to the hotel and.
17/06/2018
Rated 4.0 out of 5 :
Liked: Quality surroundings and attentive staff.
Disliked: No tea or coffee making facilities. When we attempted to make a coffee in the lounge early one morning we were told we couldn't take it to our room. Room service only if we wanted a coffee!
14/06/2018
Rated 4.0 out of 5 :
Liked: Hotel is a short walk from the underground and the rooms are beautiful.
Disliked: At this price I would expect to have tea and coffee making facilities in my room. They have tea facilities in the drawing room but if you are up early and need your morning caffeine fix you can only have it if you go for their expensive breakfast as they remove the tea facilities from the living room until about 11am. The hotel also put out a nice small bowl of welcome fruit, but if you don't finish it by the time the room service comes to clean the next morning, then they take it away, and you only get a free water bottle on the first day of your stay. Shame as it is a nice hotel.
11/06/2018
Rated 1 out of 5 :
Beware this hotel is a complete rip off £36 for two very average G&T's why take advantage of guests, we expect to pay a bit more than normal in London but that's just ridiculous for a single Bombay sapphire Breakfast was meant to be.
06/06/2018
Rated 4.2 out of 5 :
Liked: Fabulous location, very large and beautifully decorated room (106).
Disliked: Guest did not comment for this item.
06/06/2018
Rated 2 out of 5 :
Certainly not a five star hotel. The shower is only over the head at the ceiling so if you want to wash you hair only it is impossible. No coffee machine in the room. No cutlery at all. I ordered coffees with room service and.
31/05/2018
Rated 5 out of 5 :
Liked: We had a spacious, beautiful room with a balcony. The daily servicing of the room was meticulous. The staff was friendly and helpful. The location was convenient to public transportation, restaurants and shops. We couldn't have been more pleased with the hotel.
Disliked: Guest did not comment for this item.
24/05/2018
Rated 4.6 out of 5 :
Liked: Stunning decor
Disliked: No tea coffee facilities in riom
24/05/2018
Rated 4.6 out of 5 :
Liked: Shabby chic
Disliked: A bit old fashioned
23/05/2018
Rated 4.8 out of 5 :
Liked: Excellent location for access to Chelsea and the flower show. Attractive property with period furnishing and attentive staff. Pleasant views from top floor. Fresh fruit and personal welcome letter in room were appealing.
Disliked: Lack of hot drink facilities in room and plumbing noisy overnight
23/05/2018
Rated 4.0 out of 5 :
Liked: Great location for Chelsea flower show. Quiet. Clean rooms though due for refurbishment. Would rate 4*
Disliked: Room air-conditioning very poor. Room became very warm. Very poor breakfast. Tea sufficient for only one cup and coffee pot only held about half a cup! Would advise foregoing cost and eating in one of the excellent cafes nearby.
23/05/2018
Rated 4.8 out of 5 :
Liked: Hotel in excellent location for anyone visiting Chelsea and in particular the Chelsea Flower Show. The staff were incredibly helpful, the room was very well presented and we thoroughly enjoyed our stay.
Disliked: No complains here.
19/05/2018
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Sophisticated, quiet, friendly helpful staff, wonderful roof terrace in the sun.
16/05/2018
Rated 4.6 out of 5 :
Liked: A lovely hotel with excellent staff and a perfect location for us. Weather was beautiful and the roof terrace was a great place to relax. Room was luxurious, quiet and a very comfortable bed.
Disliked: Hard to find a fault for this boutique hotel for its size
10/05/2018
Rated 4.0 out of 5 :
Liked: Excellent location.
Disliked: We booked breakfast for the morning but had to wait too Long because of insufficent staff
30/04/2018
Rated 4 out of 5 :
San Domenico House is infused with charm. From the moment you ring the doorbell to enter into the intimate, plush library/registry room and adjacent sitting area, with a fireplace that bring the room to life, you feel you've made the right decision on your hotel.
29/04/2018
Rated 3.8 out of 5 :
Liked: Location is top! The room was very large in comparison to London standards. Also beautiful decorated and clean.
Disliked: Bath and shower present unfortunately without suffici┬źnot waterpressure meaning washing out shampoo out of your hair was a challenge and no hot water (water was warm but not comfortable warm). It took +-30 minutes to fill the bathtub and water temperature was insufficient to enjoy a relaxing bath. When we informed the staff about it the answer was They could do nothing about it. I do believe a hot water shower is not a decadent luxury and should be available at a hotel that claims to be a 5 star accommodation.
26/04/2018
Rated 4.6 out of 5 :
Liked: Love the interior of this boutique hotel and the suite we stayed in. Very clean, location is excellent and staff is friendly. Highly recommend it!
Disliked: The bed is too small.
23/04/2018
Rated 4.6 out of 5 :
Liked: This was a beautiful hotel with friendly, helpful staff, within 5 minutes of Sloane Square station. Our room was very big and very lovely.
Disliked: The breakfast. We opted for a continental breakfast which, owing to the fact that this was an Italian hotel, w as ok but usually with a continental breakfast one gets fruit and £18.00 was a lot to pay for what we had.
21/04/2018
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
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20/04/2018
Rated 5 out of 5 :
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14/04/2018
Rated 5 out of 5 :
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09/04/2018
Rated 4.8 out of 5 :
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03/04/2018
Rated 4.8 out of 5 :
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02/04/2018
Rated 4.6 out of 5 :
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15/03/2018
Rated 4.8 out of 5 :
Liked: Lovely hotel, tucked away down a quiet street, but close to shops and transport links nothing not to like
22/02/2018
Rated 4.8 out of 5 :
Liked: Location, staff attention and homely feeling of hotel. Property and each of the rooms have own character, a far away cry from hotel chains. Breakfast was good too. A gym would have been perfect.
18/02/2018
Rated 5 out of 5 :
Liked: Extremely attentive and helpful staff. A great location close to cafes and shops.
Disliked: Guest did not comment for this item.
18/02/2018
Rated 4.8 out of 5 :
Liked: This is a delightful hotel - plush rooms, boutique style, big bathroom, great staff who couldn't do enough for us and a perfect location. The hotel does not have a restaurant or bar area but there are some of the best of these in the vicinity so a good excuse to be out an about. Great breakfast. At first I thought a kettle/tea/coffee facility in the room would be good, but the lounge downstairs is so cosy we headed there and actually it was a better option!
15/02/2018
Rated 4.8 out of 5 :
Liked: guest did not comment for this item. Tea & coffee facilities in the room
12/02/2018
Rated 5 out of 5 :
Liked: Friendly staff, small boutique style, beautifully decorated and furnished, great location
Disliked: Guest did not comment for this item.
09/02/2018
Rated 4.0 out of 5 :
Liked: The room was beautiful and the location excellent. I loved the slippers and the breakfast was good. There were no additional blankets in the room which I find unacceptable for a 5 star hotel. Upon checkout I mentioned that they should have blankets is the closest in winter and all the receptionist kept saying was "you should have asked" but that makes no sense, how are you supposed to know you will be waking up at 3am freezing and finding no blankets. Also, I expected the room to be cleaned early evening with turndown-service which is expected at a 5star establishment and to remove my room service lunch tray. The floors were also exceptionally cold, there should be heating or carpets in the rooms of a 5 star establishment. I am saying all these things because I have stayed at other 5 star hotels in the area where all these boxes were ticked.
05/02/2018
Rated 4.8 out of 5 :
Liked: Lovely hotel, done with love and attention for detail. Friendly and professional personnel. Perfect location near tube, shopping, restaurants, museums.
Disliked: Guest did not comment for this item.
29/01/2018
Rated 5 out of 5 :
Liked: Amazing staff- very cosy hotel.
Disliked: Guest did not comment for this item.
24/01/2018
Rated 4.8 out of 5 :
Liked: Beautiful room, excellent staff. Not cheap but good value. Better pillows needed !
15/01/2018
Rated 5 out of 5 :
Liked: Amazing hotel! My favourite in London!
Disliked: Guest did not comment for this item.
31/12/2017
Rated 4.6 out of 5 :
Liked: Beautiful house! The stafflocation!
Disliked: Guest did not comment for this item.
20/12/2017
Rated 4.6 out of 5 :
Liked: Excellent location, quiet and comfortable hotel
Disliked: N/A
20/12/2017
Rated 5 out of 5 :
Liked: bed very comfortable.
Disliked: Television behind mirror a bit odd.
19/12/2017
Rated 5 out of 5 :
Liked: Very personable, fantastic locationrooms
Disliked: Guest did not comment for this item.
18/12/2017
Rated 5 out of 5 :
Liked: Beautifully decorated roombed. Excellent customer service. Highly recommend for a romantic getaway
Disliked: Guest did not comment for this item.
Milesfaster.co.uk customer reviews ↓
NAME CHANGE FROM SlOANE HOTEL IN 2006 Rating out of 10: 10
Date stayed: September 2004
review: Third stay...so does that tell you how much we love it? Quiet residential street... Wonderful and accommodating staff. Tell them you want a stuffed animal on your bed! I got a hedgehog, made in England... Really! He now resides on my bed in the States. Location could not be better. And El Blazon, restaurant right behind the hotel, is fabulous. Sloane staff will arrange for the food to be brought to your room, should you desire.
Don't change a thing, please, 'because we'll be back!

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