South Place Hotel
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Customer Reviews For The South Place Hotel


Address: 3 South Place, EC2M 2AF, London, UK
This hotel has averaged a score of 4.6 out of 5 by 1927 past guests
>>>Booking.com (average customer rating 4.6 out of 5 from 593 reviews)
>>>Tripadvisor (ranked 53 of 1117 for Hotels in London and rated 4.5 out of 5 from 1340 reviews)

03/06/2019
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03/06/2019
Rated 5 out of 5 :
Dear Helen6688, \n\nThank you very much for leaving such a lovely review.\n\nIt is fantastic to hear that you had a wonderful time at south Place and that you enjoyed everything that our beautiful hotel has to offer. \n\nI look forward to seeing you again very son.\n\nWarm regards, \nSusanne\n.
02/06/2019
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31/05/2019
Rated 5 out of 5 :
Dear Laura K, \n\nHow lovely to hear we succeeded in making your wedding unforgettable and thank you for taking the time to share your great experience. \n\nOnce again congratulations and thank you for choosing south Place Hotel to celebrate such a special event. \n\nWe are over the moon to hear how well you\u2019ve been looked after and that the entire team succeeded in offering the best 5* service, especially our wonderful Amy and Alex.\n\nWe are looking forward to the next visit when you can maybe try one of our stunning restaurants.\n\nWarm regards, \nSusanne\n.
29/05/2019
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28/05/2019
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28/05/2019
Rated 5 out of 5 :
Dear Cakes1991, \n\nThank you very much for leaving such a lovely review on your recent visit.\n\nI am very pleased to know that you appreciated our beautiful bars and that the team succeeded on offering the warm south Place hospitality. On your next visit I would recommend to try our beautiful Rooftop Terrace Bar in the Michellin starred Angler Restaurant.\n\nlooking forward welcoming you back son.\n\nBest regards, \nSusanne\n.
26/05/2019
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21/05/2019
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20/05/2019
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18/05/2019
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18/05/2019
Rated 5 out of 5 :
Dear CharlotteA1824, \n \nThank you very much for choosing south Place Hotel to celebrate such an important event.\n\nI am delighted to hear you had a great time with us and that we succeeded in making your boyfriend feel extra special on his birthday. \n\nWe are looking forward welcoming you back here very son.\n\nWarm regards, \nSusanne\n \n.
17/05/2019
Rated 5 out of 5 :
Dear homebeijing, \n \nHow lovely to hear you had such a great stay with us.\n \nsouth Place Hotel is very luxurious indeed and I am very happy to hear you enjoyed everything that we have to offer, from the modern d\u00E9cor to the amazing hospitality and professionalism of our lovely staff.\n \nlooking forward to impress you on the next occasion.\n \nKind regards, \nSusanne\n.
16/05/2019
Rated 5 out of 5 :
Dear Vacationer543478 \n\nThank you very much for your nice review. I am happy to hear that you have enjoyed food and service and that you and your guests have enjoyed the venue. \n\nWe hope to welcome you back son. \n\nBest wishes \n\nSusanne.
16/05/2019
Rated 5 out of 5 :
Dear Juan Manuel J \n\nThank you very much for your kind words and wonderful review. It sounds like you had the full south Place experience and that the staff made you feel so welcome. This is exactly what we wish to achieve with our service standards. \nI hope you have also had the chance to experience one of our open roof bars and if not you should do on your future stay. \nWe look forward to welcoming you back son and please get in touch with me directly to ensure you are well looked after. \n\nBest wishes \n\nSusanne.
13/05/2019
Rated 5 out of 5 :
Dear Stephen M\n\nI am thrilled to hear that you have enjoyed south Place Hotel and found the staff friendly and attentive. Great that you also had the opportunity to dine in Angler and Chophouse and had a wonderful experience in both restaurants. \nWe hope to welcome you back son and please do let me know when you wish to stay again. \nI will ensure you get the best available rate and are well looked after. \n\nBest wishes \n\nSusanne.
11/05/2019
Rated 5 out of 5 :
Dear CatherinerK9341ur, \n\nThank you for the lovely feedback on your recent stay with us.\n \nWe are thrilled to hear how much you enjoyed your stay with us and that you appreciated our convenient location, beautiful rooms and the top-notch service provided by our amazing staff.\n\nWe hope to see you again very son.\n\nKind regards, \nSusanne\n\n.
08/05/2019
Rated 5 out of 5 :
Dear Kimoley, \n\nThank you for the wonderful review on your recent celebratory stay with us.\n\nI am thrilled to hear that you had such a great experience and you really appreciated the excellent service provided by our lovely staff, especially Riccardo\u2019s. He was delighted to hear that he made a positive difference during your stay. \n\nWe are looking forward to welcoming you back here son.\n\nKind regards, \nSusanne\n.
06/05/2019
Rated 5 out of 5 :
Dear PerkyChar, \n\nThank you very much for leaving such a lovely review.\n\nIt is fantastic to hear that you had a wonderful experience and thank you for recommending our beautiful hotel. \n\nI look forward to seeing you again very son.\n\nWarm regards, \nSusanne\n.
05/05/2019
Rated 5 out of 5 :
Dear Jeremy O, \n\nThank you for reviewing your recent experience with us.\n\nI am really sorry that the noise level disturbed your stay and I can assure you that this was a one-off incident caused by a private event. \n\nWe do hope to welcome you back at south Place Hotel and if you wish to stay with us again please contact me directly on Susannet@southplacehotel.com\n\nWarm regards, \nSusanne\n.
04/05/2019
Rated 5 out of 5 :
Dear AlySinger, \n\nThank you very much for taking the time to review your recent stay at south Place Hotel.\n\nI am delighted to hear that you had a fantastic experience in Angler and appreciated our beautiful hotel.\nThank you for flagging the issue with the A/C, which has been addressed to our maintenance department as I can assure you this is not according to our standards. \n\nIt was a pleasure having you with us and we hope to welcoming you back again very son.\n\nKind regards, \nSusanne\n.
29/04/2019
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29/04/2019
Rated 5 out of 5 :
Dear SarahT, \n\nThank you very much for taking the time to leave such a wonderful review! \n\nIt is lovely to hear you had a great time and were impressed by our delicious tasting menu and the excellent service provided by our fabulous team. I am particularly proud of our staff, who once again succeeded in exceeding our guests expectations and of course our very talented Executive Chef, Gary Foulkes.\nsouth Place Hotel is the best place to celebrate such a special event and our lovely Michelin starred Angler will never disappoint indeed.\n\nThe whole team is looking forward welcoming you back son.\n\nKind regards, \nSusanne\n.
29/04/2019
Rated 5 out of 5 :
Dear Nikrh, \n\nThank you very much for taking the time to leave the kind feedback.\n\nI am delighted to hear you had a great experience with us and that you enjoyed the lively atmosphere of our beautiful hotel. \n\nI am sorry for little incident you experienced with the A/C. This has been addressed to the maintenance team who will make sure this will not happen again. \n\nIt was a pleasure having you with us and we look forward to welcoming you back again very son.\n\nBest regards, \nRaluca\n.
29/04/2019
Rated 5 out of 5 :
Dear gcleo, \n\nThank you very much for taking the time to leave such a lovely review on your recent visit.\n\nI am delighted to hear you had such a wonderful experience and our fabulous staff succeeded in providing the warm south Place welcome and the top-notch service.\n\nI have shared you kind words with Amy and the events team who were over the moon to hear your feedback. \n\nI hope to see you and your guests again here very son.\n\nWarm regards, \nSusanne\n.
29/04/2019
Rated 5 out of 5 :
Dear Ragnar29, \n\nThank you for the feedback and for choosing to stay with us after your great experience in our F&B outlets.\n\nI am very happy to hear you appreciated our beautiful hotel and the cosy rooms. \n\nUnfortunately it is very disappointing to know that your well-deserved night rest has been interrupted by the noise coming form outside. \n\nThe entire team is hoping that you will give us another chance to show you the true south Place comfort and please feel free to contact me directly for your future stay.\n\nWarm regards, \nSusanne\n.
28/04/2019
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28/04/2019
Rated 5 out of 5 :
Dear Fay W, \n\nThank you for choosing south Place Hotel once again and for the honest review.\n\nThe quality of your experience is extremely important for us and we take the constructive feedback provided by our guests very seriously. I would like to apologise that we were not able to meet your expectations on this occasion and did not provide the south Place service we are known for. I strongly believe that your stay this time did not reflect our standards and I would very much appreciate if you could give us another opportunity to recover. \n\nPlease feel free to contact me directly to organise your future stay and I will ensure you are well looked after. \n\nBest wishes, \nSusanne\n.
28/04/2019
Rated 5 out of 5 :
Dear 803kayleighl, \n\nThank you very much for taking the time to write the kind review.\n\nI am delighted to hear you had such a great brunch experience.\nThe entire south Place Chop House team is trilled to hear how much you enjoyed everything and especially our wonderful ladies, Agnes and Camelia.\n\nIt was a pleasure having you with us and we look forward to welcoming you back again very son.\n\nKind regards, \nSusanne\n.
25/04/2019
Rated 5 out of 5 :
Dear DosNos84, \n\nThank you for the lovely feedback on your recent experience with us.\n\nI am extremely happy to hear how much you enjoyed our beautiful hotel, the tasty food and the top-notch service you received throughout your stay.\n\nWe are looking forward to see you again very son.\n\nWarm regards, \nSusanne\n.
25/04/2019
Rated 5 out of 5 :
Dear salomeja69, \n\nThank you for the kind feedback.\n\nI am thrilled to hear that you had a wonderful time at south Place Hotel and that we succeeded in making your visit extra special.\n\nI have passed on your kind words to the team and especially to Daniela who was very happy to hear how much you enjoyed her exceptional service.\n\nlooking forward to welcome you back son.\n\nKind regards, \nSusanne\n.
22/04/2019
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22/04/2019
Rated 5 out of 5 :
Dear FabienR, \n\nThank you very much for leaving such a lovely review. \n\nI am delighted to hear you had a great experience in Chop House Restaurant and appreciated our tasty Easter specials.\n\nWe are looking forward welcoming you back here very son.\n\nKind regards, \nSusanne\n.
21/04/2019
Rated 5 out of 5 :
Dear dozeyrosey, \n\nHow lovely to hear you had such a great experience on your recent stay with us! \n\nI am particularly happy that you appreciated our fantastic staff who never disappoint in offering the best 5 star service and the warm south Place hospitality. There is nothing more rewarding for our team than the wonderful experience of our guests. \n\nOur beautiful hotel has indeed so much to offer. From our fantastic Michelin starred Angler Restaurant to a more casual Chop House, a lively 3 Bar and an Enchanted Garden, there is so much to please everyone\u2019s taste. \n\nlooking forward seeing you back son. \n\nWarm regards, \nSusanne\n.
15/04/2019
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13/04/2019
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07/04/2019
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26/03/2019
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24/03/2019
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17/03/2019
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14/03/2019
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10/03/2019
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04/03/2019
Rated 5 out of 5 :
Dear LisaO1974, \n\nThank you for the kind feedback.\n\nI am thrilled to hear that you had such a great experience and that we succeeded in making you birthday extra special. Chop House Restaurant is very famous for its amazing bottomless brunches and we are particularly proud of our wonderful staff who is providing the best 5* service. \n\nlooking forward to welcome you back son.\n\nKind regards, \nSusanne\n.
01/03/2019
Rated 5 out of 5 :
Dear seanfurey, \n\nThank you very much for taking the time to leave such a great review on your recent experience with us.\n\nWe are over the moon to hear we succeeded in making such a big success your corporate event. \nI am very proud of our wonderful team and especially Jennifer and Marco, who are indeed very polite and attentive, always providing the warm 5* service that we are very known for at south Place Hotel.\n\nI hope to see you and your guests again here very son.\n\nWarm regards, \nSusanne\n\n.
28/02/2019
Rated 5 out of 5 :
Dear Culture820418, \n\nThank you very much for taking the time to write such a wonderful review! \n\nI am delighted to hear you had such a great time and enjoyed everything that our gorgeous hotel has to offer, form the cosy rooms to the exquisite cocktails in the bar and delicious food in Chop House Restaurant.\n\nI have passed on your very kind words to the team, who was thrilled to hear they made your stay extra special.\n\nWe are looking forward to welcoming you back son, when we hope you will have the chance to try our fabulous Michelin starred restaurant, Angler.\n.
27/02/2019
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27/02/2019
Rated 5 out of 5 :
Dear lexylittle, \n\nThank you for taking the time to leave the lovely feedback.\n\nI am very pleased to hear you enjoyed the lively atmosphere in 3 Bar, the comfortable rooms and the indeed fabulous south Place service.\n\nlooking forward to welcome you back son.\n\nBest wishes, \nSusanne\n.
25/02/2019
Rated 5 out of 5 :
Dear PaulBolton_10, \n\nThank you for the wonderful review.\n\nI am thrilled to hear that you had a great experience in such a special occasion and that the entire team succeeded in offering the fantastic south Place service.\n\nI hope to welcome you back here son.\n\nKind regards, \nSusanne\n.
19/02/2019
Rated 5 out of 5 :
Dear Mateo R, \n\nHow lovely to hear you had such a great stay with us! \n\nThere is nothing more rewarding for us than the wonderful experience of our guests. Our hotel offers indeed a great variety of outlets and we are very proud of our cosy rooms.\n\nI am particularly happy that you appreciated our fantastic staff who succeeded in offering the warm south Place hospitality.\n\nlooking forward to impress you on the next occasion.\n\nKind regards, \nSusanne\n.
18/02/2019
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17/02/2019
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17/02/2019
Rated 5 out of 5 :
Dear Reviewer00, \n\nThank you very much for taking the time to leave the kind feedback.\n\nI am delighted to hear you had a fantastic experience with us and that the entire time succeeded on making your celebratory stay extra special. We are very grateful for your recommendation, moreover that it comes from such an experienced traveller.\n\nIt was a pleasure having you with us and we look forward to welcoming you back again very son.\n\nKind regards, \nSusanne\n.
14/02/2019
Rated 5 out of 5 :
Dear agilondonOffice, \n\nThank you very much for taking the time to leave such a great review.\n\nWe are very pleased to hear you had such a great experience and the entire Events Team succeeded in making your wedding unforgettable. South Place Hotel is indeed the perfect location for a business meeting.\n\nI hope to see you again here very son.\n\nWarm regards, \nSusanne\n.
13/02/2019
Rated 5 out of 5 :
\nDear North Star513468, \n\nThank you very much for the lovely feedback.\n \nI am delighted to hear you had such a wonderful experience on your corporate breakfast and the team provided the 5* star south Place service, that we are very proud of.\n \nIt was a pleasure hosting your event and we look forward to welcoming you back again very son.\n \nKind regards, \nSusanne\n.
13/02/2019
Rated 5 out of 5 :
Dear Fannyrr, \n\nThank you for writing such a kind review.\n \nI am very happy to hear you and your mum had a great time in the Angler Restaurant and that you enjoyed the stay with us.\n\nOn your next visit maybe you will try the more casual environment, but very tasty food at south Place Chop House. \n\nWe are looking forward welcoming you back here very son.\n\nKind regards, \nSusanne\n \n.
12/02/2019
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12/02/2019
Rated 5 out of 5 :
Dear Ellenlouise987, \n\nThank you very much for taking the time to write the kind review.\n\nI am delighted to hear you had such a wonderful experience on your early celebration and you enjoyed the various facilities of the hotel.\n\nAngler Restaurant is indeed a great place for delicious food and exceptional service.\n\nWe are thrilled at the idea of making south Place Hotel your yearly tradition and we can guarantee there is so much more to discover, such as or lovely Chop House Restaurant or beautiful Secret Garden.\n\nIt was a pleasure having you with us and we look forward to welcoming you back again very son.\n\nWarmest regards, \nSusanne\n.
11/02/2019
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08/02/2019
Rated 5 out of 5 :
Dear Ruth M, \n\nThank you for the kind feedback and for choosing south Place Hotel once again.\n\nWe couldn\u2019t be happier to read about the high standards of service you encountered and that you appreciated our delicious food and beautiful d\u00E9cor. We are very proud of our lovely staff and especially Rosie who contributed on making your corporate dinner a successful event.\n\nWe are looking forward to seeing you back son.\n\nKind regards, \nSusanne\n.
07/02/2019
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03/02/2019
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31/01/2019
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27/01/2019
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11/01/2019
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06/01/2019
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05/01/2019
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02/01/2019
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01/01/2019
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29/12/2018
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26/12/2018
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25/12/2018
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19/12/2018
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17/12/2018
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13/12/2018
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11/12/2018
Rated 4 out of 5 :
My family and I had two rooms for a week; we'd requested rooms on the same floor, but when we arrived we were told there was only one room of our type on each floor, so this was impossible. The concierge concerned was quite gruff.
10/12/2018
Rated 5 out of 5 :
I have stayed at this hotel a couple of times but this stay was exceptional. The service was incredible as always and the amazing bar team kept the bar open late for my group. The beds are incredibly comfortable - the best night sleep ever!
09/12/2018
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09/12/2018
Rated 5 out of 5 :
Hotel was modern, clean and had friendly staff. Food was lovely too. The garden bar was something different. It has a flexible roof, which was very helpful due to the rain part way through the evening.
09/12/2018
Rated 5 out of 5 :
We had 1 night Bed & Breakfast plus Tasting meal as part of a Virgin Experience voucher. The staff were excellent couldn't be more pleasant and helpful. Room was excellent could have slept for days in the bed it was so comfortable. Very modern room.
06/12/2018
Rated 1 out of 5 :
My son stayed at the south Place Hotel November 23-25 and loved the hotel. However on checkout his bill was £43.01 converted to usd$55.33 which was valid. However his credit card was also charged $523.59 for unauthorized charges on the 23rd and 24th of.
05/12/2018
Rated 5 out of 5 :
Wonderful staff, funky reception, and very modern clean rooms in a good location. The bed was on the small size (for two), an issue promptly resolved by the manager. One word of caution, it is a busy lively bar, ask for a one of the.
04/12/2018
Rated 5 out of 5 :
Fabulous stay at south Place on Sunday night. Dined at south Place Chop House, service was efficient, engaging and the team knew their stuff! Plus, the bar had a soul / funk night on which was the perfect after dinner accompaniment. Stayed in a king.
03/12/2018
Rated 3 out of 5 :
Happy with my choice in many ways, really good atmosphere, very well trained and friendly staff, trendy/fashionable feel, and everything is done to a high specification, from the bang and Olufson television's in the room to the art displayed throughout the hotel - all top.
02/12/2018
Rated 5 out of 5 :
Amy Frank and her team were excellent from start to finish. Planning a destination wedding is certainly daunting but from the very beginning, Amy was able to offer us amazing choices for everY aspect of our wedding. She is as professional as she is personable.
02/12/2018
Rated 5 out of 5 :
We had the pleasure of staying in this hotel on the evening of our wedding. The staff were very helpful and accommodating and we were even given a complimentary upgrade! Welcome drinks, macarons and a thoughtful congratulatory message was waiting for us in our room.
01/12/2018
Rated 5 out of 5 :
The hotel itself is beautiful and located in a safe clean area of London. Its close to the Moorgate Station and walking distance to many businesses in the London Wall and even London Bridge areas. I was able to walk over London Bridge for a meeting.
28/11/2018
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28/11/2018
Rated 5 out of 5 :
Very much enjoyed our stay at the south Place hotel recently. We were in the Eldon room - fantastic bed, television and bathroom. The pillow menu is great and benchmarked excellently against our visits to other 5 star hotels in London. The staff at the.
26/11/2018
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26/11/2018
Rated 5 out of 5 :
Absolutely brilliant experience throughout the whole stay. The room was gorgeous, both bathroom and a real luxury feel and lots of little touches which make it a great place to chill out in. The real brilliance was with the staff, everyone we came in contact.
25/11/2018
Rated 5 out of 5 :
Huge luxury rooms a stones throw from the hub of the East End and grounded in the City of London. Exceptional beds and spacious bathrooms. Room service was bang on point too. Nothing was too much trouble for the staff and the transport links were.
24/11/2018
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18/11/2018
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