ibis Styles London Gloucester Road
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Customer Reviews For The ibis Styles London Gloucester Road


Address: 110-112 Cromwell Road, London, England, UK, SW7 4ES
This hotel has averaged a score of 4 out of 5 by 1053 past guests
>>>Booking.com (average customer rating 4.1 out of 5 from 912 reviews)
>>>Tripadvisor (ranked 500 of 1129 for Hotels in London and rated 4 out of 5 from 165 reviews)

01/10/2019
Rated 3.5 out of 5 :
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01/10/2019
Rated 4.4 out of 5 :
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30/09/2019
Rated 4.0 out of 5 :
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26/09/2019
Rated 4.2 out of 5 :
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26/09/2019
Rated 3.8 out of 5 :
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25/09/2019
Rated 3.6 out of 5 :
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23/09/2019
Rated 3.8 out of 5 :
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23/09/2019
Rated 4.2 out of 5 :
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19/09/2019
Rated 4.8 out of 5 :
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17/09/2019
Rated 3.6 out of 5 :
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16/09/2019
Rated 4.8 out of 5 :
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15/09/2019
Rated 4.2 out of 5 :
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12/09/2019
Rated 4.4 out of 5 :
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10/09/2019
Rated 4.0 out of 5 :
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08/09/2019
Rated 4.2 out of 5 :
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08/09/2019
Rated 3.8 out of 5 :
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07/09/2019
Rated 4.2 out of 5 :
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04/09/2019
Rated 4.2 out of 5 :
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01/09/2019
Rated 4.8 out of 5 :
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30/08/2019
Rated 3.6 out of 5 :
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28/08/2019
Rated 4.8 out of 5 :
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26/08/2019
Rated 4.6 out of 5 :
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26/08/2019
Rated 3.8 out of 5 :
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25/08/2019
Rated 4.4 out of 5 :
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25/08/2019
Rated 4.8 out of 5 :
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21/08/2019
Rated 3 out of 5 :
Dear guest, \n\nThank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in London. \n\nI look forward to welcoming you back at the Ibis Styles London Gloucester Road.\n\nKind regards, \n\nSergio Rojo\nAssistant General Manager.
21/08/2019
Rated 3 out of 5 :
Dear guest, \n\nThank you very much for taking the time to write a review after your recent stay with us at the Ibis Styles London Gloucester Road.\n\nI am pleased that you enjoyed your stay in London and that our location and services met your expectations.\n\nNevertheless, I also take note on your comment in relation to your breakfast experience, which will be addressed to the department in order to improve the quality of the services for all our guests.\n\nWe look forward to seeing you again in the near future. \n\nKind regards, \n\nSergio Rojo\nAssistant General Manager.
21/08/2019
Rated 3 out of 5 :
Dear guest, \n\nThank you very much for taking your time and sharing you very kind comments after your recent stay with us at the Ibis Styles London Gloucester Road.\n\nThe whole team delighted to read that you had such a great time among us and we all look forward to welcoming you again for another fantastic stay with us.\n\nBest regards, \n\nSergio Rojo\nAssistant General Manager.
19/08/2019
Rated 3.8 out of 5 :
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19/08/2019
Rated 4.4 out of 5 :
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15/08/2019
Rated 3.8 out of 5 :
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14/08/2019
Rated 4.2 out of 5 :
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12/08/2019
Rated 4.8 out of 5 :
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10/08/2019
Rated 4.8 out of 5 :
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10/08/2019
Rated 3 out of 5 :
\nEnPrimeur, \n\nI am sorry to read that on this occasion you were disappointed with your stay at our hotel. I have just sent you an email to discuss this further.\n\nRegards, \n\nHassani Abdulahi Mgoya\nGuest Experience Coordinator.
09/08/2019
Rated 4.2 out of 5 :
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09/08/2019
Rated 4.0 out of 5 :
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09/08/2019
Rated 3 out of 5 :
\nThank you for taking the time to review your recent stay with us.\n\nAs you have correctly pointed out, the hotel was taken over by Accor last year. The current brand vision is to have a less formal approach during the interactions with our guests and this is made possible through the open/mobile reception and bar areas. We understand that, being an innovative concept, not everyone can be enthusiast about it. Nevertheless, one sure thing is that our staff always do their best to provide the best service.\n\nRegards, \n\nHassani Abdulahi Mgoya.
04/08/2019
Rated 4.8 out of 5 :
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04/08/2019
Rated 3 out of 5 :
Happy to hear that you enjoyed your stay at Ibis Styles London Gloucester Road. I look forward to your next visit. Kind regards, Cristina Cavaco.
03/08/2019
Rated 3.8 out of 5 :
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03/08/2019
Rated 4.2 out of 5 :
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03/08/2019
Rated 3 out of 5 :
Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Ibis Styles London Gloucester Road. We have also took note of all your recommendations and will be discussing these personally to see how we can improve our service in the future. We look forward to seeing you again in the near future. Kind regards, Cristina Cavaco.
03/08/2019
Rated 3 out of 5 :
Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Ibis Styles London Gloucester Road. Kind regards, Cristina Cavaco.
03/08/2019
Rated 3 out of 5 :
Thank you very much for your review. I am delighted that you enjoyed your visit at Ibis Styles London Gloucester Road. I look forward to welcoming you back son. Kind regards, Cristina Cavaco.
01/08/2019
Rated 4.4 out of 5 :
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29/07/2019
Rated 3.6 out of 5 :
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26/07/2019
Rated 4.0 out of 5 :
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25/07/2019
Rated 3.8 out of 5 :
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25/07/2019
Rated 3 out of 5 :
Dear Danielle H, \n\nThank you very much for your very kind words and review after your recent stay with us at the Ibis Styles London Gloucester Road.\n\nIt was an absolute pleasure to prepare that small surprise for you on your return to the hotel. The whole team was involved and excited in the preparations. Your words mean a lot to us, as we really want to make our guests unique and provide them with an unforgettable experience.\n\nWe are also working on having that non working lift back in service, but we still have the second lift fully operational.\n\nOn behalf of all the team, massive congratulations on your pregnancy and we hope to welcome you again very son.\n\nBest regards, \n\nSergio Rojo\nAssistant General Manager.
24/07/2019
Rated 4.4 out of 5 :
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23/07/2019
Rated 4.4 out of 5 :
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23/07/2019
Rated 4.0 out of 5 :
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21/07/2019
Rated 4.4 out of 5 :
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21/07/2019
Rated 3.6 out of 5 :
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21/07/2019
Rated 3 out of 5 :
Dear KonstaMasha, \n\nThank you very much for taking your time and sharing your feedback after your recent stay with us at the Ibis Styles London Gloucester Road.\n\nWe are all really happy to read that our location and the personal touch of our team made such a great impression in you.\n\nI really look forward to welcoming you again very son for another wonderful stay with us.\n\nBest regards, \n\nSergio Rojo\nAssistant General Manager.
20/07/2019
Rated 3 out of 5 :
Dear marcozatterin, \n\nThank you very much for taking your time and sharing your very kind comments after your recent stay with us at the Ibis Styles London Gloucester Road.\n\nWe are glad to read that you gave us a second chance after the problems during your previous time with us.\n\nIt is feedback like yours which make us work harder to improve the quality of all the services for our guests.\n\nWe really look forward to welcoming you again very son.\n\nBest regards, \n\nSergio Rojo\nAssistant General Manager.
17/07/2019
Rated 3.8 out of 5 :
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10/07/2019
Rated 3 out of 5 :
Dear guest, \n\nThank you very much for taking your time and sharing your comments after your recent stay with us at the Ibis Styles London Gloucester Road.\n\nI am happy to read that our location met your expectations. However, I also take note on your comments about your overall experience with us.\n\nOur hotel operates a desk-free environment with our talents welcoming our guests in the lobby area. Nevertheless, I am sorry if you had to wait Longer that you expected to be welcomed by our team.\n\nIn relation to your breakfast experience, I am sorry to read that you felt let down. We do have gluten free options available upon request. We offer a Continental all-you-can-eat buffet from 6.30 am to 10 am on weekdays and until 11 am. All these details appear on your confirmation details for your booking.\n\nWe would like to thank you for your feedback, which will help us improve the quality of the services for all our guests.\n\nBest regards, \n\nSergio Rojo\nAssistant General Manager.
07/07/2019
Rated 3 out of 5 :
Dear willowbd2017, \n\nThank you very much for taking your time and sharing your great review after your recent stay with us at the Ibis Styles London Gloucester Road.\n\nWe are really happy to read that you had a great time in London and that we were part of it.\n\nI will also extend your kind comments to our team. I am sure they will be delighted.\n\nWe all look forward to welcoming you again very son.\n\nBest regards, \n\nSergio Rojo\nAssistant General Manager.
05/07/2019
Rated 4.4 out of 5 :
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04/07/2019
Rated 4.6 out of 5 :
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03/07/2019
Rated 4.4 out of 5 :
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03/07/2019
Rated 3.8 out of 5 :
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Milesfaster.co.uk customer reviews ↓
NAME CHANGE FROM STUART HOTEL IN 2006 Rating out of 10: 2
Date stayed: June 2005
review: Location excellent. However, very disappointed in hotel. Could do with a huge bit of tender loving care. Rooms and corridors clean but shabby.
Rating out of 10: 4
Date stayed: November 2004
review: Triple room's in the basement a bit depressing... clean but badly maintained - cannot expect much more for that price. It's OK if you go out the whole day

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