The Curtain
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Customer Reviews For The The Curtain


Address: 45 Curtain Road, Hackney, London, EC2A 4PJ, United Kingdom
This hotel has averaged a score of 4.5 out of 5 by 1458 past guests
>>>Booking.com (average customer rating 4.5 out of 5 from 1318 reviews)
>>>Tripadvisor (ranked 177 of 1117 for Hotels in London and rated 4.5 out of 5 from 333 reviews)

10/06/2019
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09/06/2019
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08/06/2019
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06/06/2019
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04/06/2019
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03/06/2019
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02/06/2019
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01/06/2019
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30/05/2019
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28/05/2019
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21/05/2019
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20/05/2019
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19/05/2019
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18/05/2019
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17/05/2019
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16/05/2019
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12/05/2019
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10/05/2019
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10/05/2019
Rated 5 out of 5 :
Hi Susanne, \n\nThank you for leaving us this lovely review after your stay at the Curtain. We\u2019re very glad to hear that you enjoyed your time spent with us. \n\nWe hope it won\u2019t be Long until we have the pleasure of welcoming you back.\n\nKind Regards, \nOlivia Immesi\n (General Manager) \n.
08/05/2019
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07/05/2019
Rated 5 out of 5 :
Hi Kym, thank you for staying with us. We are happy you had a good time while you were here and hope to have you back very son. I am glad that you enjoyed the hotel so much and Shoreditch is a great area to discover. We look forward to welcoming you back son. \nMy very best wishes, \nOlivia \nolivia@thecurtain.com\n.
07/05/2019
Rated 5 out of 5 :
Stayed at the Curtain on a StayCation website deal - we booked a City Room for a Sunday night. Upon arrival at 3.30pm we were told to wait in the lobby as our booking was not processed. We waited for a bit, maybe 10 minutes or so. We then asked if we could go and get some food on the rooftop. We had lunch on the rooftop was which ok. We then went back to reception, asked about our reservation. It was still not processed, so I had to fill in a form. I filled in the form and we were given our keys to our room. We went to our room and found it was a Courtyard Room which overlooks a noisy bar/restaurant and lots of other rooms. I went back to reception, waited 15 minutes in line to talk to a manger who insisted that he was correct until I showed him our email confirmation. 10 minutes later our room was changed, but it was not actually ready. I waited in reception for 5 minutes. I then gave up and said call me in our room when the room is ready. I went back to the room. Waited 10 minutes. Went back to reception and waited another 5 minutes before eventually getting the keys. At no stage in the process above did anyone working at the Curtain apologize or offer anything for the inconvenience caused. We eventually got into our room at nearly 5pm. This is not acceptable from a 5* hotel, they could've easily said have a drink at the Bar on the house. The difference between a Courtyard and City Room is huge, the Courtyard Rooms are extremely cramped and I would've not paid the \u00A3280+ asking price without a deal. The room itself was average at best and felt a little outdated and cramped, the bathroom had a barn style door which had huge gaps either side of the frame and didn't close. The best bit was the bed which was a King size. We went for lunch on the rooftop bar, but the menu was not exactly inspiring for a so called 5* hotel. The pool is a lot bigger in the photos, and with all the tables lined up alongside it, you would feel self-conscious using it with lunch guests staring at you behind a wall of glass. The Buffet breakfast in the morning was average and they charged extra for coffee with any type of foamed milk which I felt was a little unfair. I used the gym the following morning which was nice with lots of new equipment. Overall our experience really lacked for a 5*. This hotel is probably more of a 3* and could do with better staff-guest management.
05/05/2019
Rated 5 out of 5 :
Dear Jessy, \n\nThank you for staying with us at the Curtain. \n\nI\u2019m very happy to see that you enjoyed the time spent with us and wanted to reach out to say a huge thank you for such fantastic review. Be sure that I will share your comments with everyone on the team and in particular with Alex, Byron, Markus and Ana M. \n\nPlease let me know if I can do anything else for you right now or in the future. \n\nWe hope to be welcoming you back to The Curtain again son. \n\nKind Regards, \nOlivia Immesi\n\n.
05/05/2019
Rated 5 out of 5 :
Hi Morgan, \n\nThank you for this 5 of 5 review here on Tripadvisor. \n\nWe\u2019re very glad to hear that you enjoyed your time spent with us. \n\nWe can\u2019t wait to welcome you back to The Curtain. \n\nBest wishes, \nOlivia Immesi\n \n.
03/05/2019
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02/05/2019
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30/04/2019
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29/04/2019
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28/04/2019
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21/04/2019
Rated 5 out of 5 :
Hi Rachael, thank you for staying with us. We are happy you and your partner had a good time while you were here and hope to have you back very son. Our goal is to create an inclusive atmosphere and we welcome our guests and locals to use all our public spaces as a place to stop, chat, work, drink and dine. We look forward to welcoming you back son. \n\nMy very best wishes, \nOlivia \nolivia@thecurtain.com\n.
21/04/2019
Rated 5 out of 5 :
Thank you so much for such a fabulous review, Travel4wellbring! I am over the moon you enjoyed staying with us. Next time you visit, please do contact either myself or my Front Office Manager, Maurizio, maurizio@thecurtain.com, directly so we may offer a complimentary upgrade, subject to availability, to thank you once again.\n\nMy very best wishes, \nOlivia \nolivia@thecurtain.com\n.
17/04/2019
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13/04/2019
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12/04/2019
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08/04/2019
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05/04/2019
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02/04/2019
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31/03/2019
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28/03/2019
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26/03/2019
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25/03/2019
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21/03/2019
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20/03/2019
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18/03/2019
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17/03/2019
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16/03/2019
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14/03/2019
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11/03/2019
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10/03/2019
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04/03/2019
Rated 5 out of 5 :
Very comfortable and equipped hotel with great staff, prompt service, and in a great location - central to very funky bars, cafes, and eateries. The rooftop is stunning and the balconies with the rooms are a nice touch.
02/03/2019
Rated 5 out of 5 :
I was at a conference in the basement here last week. Very funky, comfortable and the food was great and plentiful. Staff were very helpful and always on hand. Highly recommended and hopefully I get a chance to return.
01/03/2019
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28/02/2019
Rated 5 out of 5 :
Lovely room with super comfortable bed. Staff we great told us all the goings on during our stay. Our room was late being prepared so we were escorted to the sunny roof top bar for a cocktail to psss the time. Great location too.
27/02/2019
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26/02/2019
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25/02/2019
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25/02/2019
Rated 5 out of 5 :
This was a birthday treat weekend away, without the kids (thanks to my in-laws! ) The Hotel is amazing, well located, with every last detail thought of, but most of all, the staff are superb! My wife is a tour operator, so has stayed in many of the world\u2019s finest hotels over the last 25 years and she said this is probably the best hotel she has ever stayed in! Enough said! We will return!
25/02/2019
Rated 5 out of 5 :
I visited with my wife and was not very impressed, the area was quite run down, the room was small, the toiletries look like something you would get in a Travelodge. The room was clean the bed was comfortable with nice sheets, there was not a biscuit in the place and there was no full English breakfast but they had a couple of vegan options.
24/02/2019
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23/02/2019
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23/02/2019
Rated 5 out of 5 :
I loved my stay here! Decent room for London. Nice breakfast on the rooftop. Very accommodating staff. My only difficulty was that I was travelling with a group and the key access to each floor made things difficult and the elevator numbers were confusing.
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