Highwayman Hotel Dunstable
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Customer Reviews For The Highwayman


Address: Half Moon Place, 1 London Road, Dunstable, Bedfordshire, LU6 3DX
This hotel has averaged a score of 3 out of 5 by 1487 past guests
>>>Booking.com (average customer rating 3.4 out of 5 from 1167 reviews)
>>>Tripadvisor (ranked 7 of 8 for Hotels in Dunstable and rated 2.5 out of 5 from 319 reviews)

11/06/2019
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09/06/2019
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07/06/2019
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31/05/2019
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27/05/2019
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26/05/2019
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22/05/2019
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21/05/2019
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19/05/2019
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16/05/2019
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12/05/2019
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07/05/2019
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05/05/2019
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02/05/2019
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01/05/2019
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30/04/2019
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28/04/2019
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22/04/2019
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20/04/2019
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19/04/2019
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18/04/2019
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15/04/2019
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14/04/2019
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13/04/2019
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11/04/2019
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10/04/2019
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31/03/2019
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27/03/2019
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25/03/2019
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24/03/2019
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22/03/2019
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21/03/2019
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08/03/2019
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07/03/2019
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05/03/2019
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04/03/2019
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28/02/2019
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24/02/2019
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17/02/2019
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13/02/2019
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01/02/2019
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31/01/2019
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30/01/2019
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25/01/2019
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20/01/2019
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19/01/2019
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15/01/2019
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12/01/2019
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09/01/2019
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25/12/2018
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19/12/2018
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15/12/2018
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10/12/2018
Rated 2 out of 5 :
This is not the type of hotel to take someone you care about. It serves a purpose, contractors working away from home and the smell of the rooms are testament to that. Most of the rooms need to be demolished and rebuilt. On the plus.
05/12/2018
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03/12/2018
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30/11/2018
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26/11/2018
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23/11/2018
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23/11/2018
Rated 1 out of 5 :
The Room: We had two rooms booked, both were dirty/needed some decor, mould in the bathroom, old furniture. The Bar/restaurant we had a meal the first night we stayed, the starter came out within minutes of ordering, but then took over an hour for the.
21/11/2018
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19/11/2018
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18/11/2018
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16/11/2018
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15/11/2018
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11/11/2018
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07/11/2018
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01/11/2018
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31/10/2018
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29/10/2018
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28/10/2018
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27/10/2018
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23/10/2018
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22/10/2018
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04/11/2018
Rated 1 out of 5 :
Upon arrival had to wait 15 minutes for someone to attend reception to give us our keycard. Ordered food with family and one of the burgers on the double cheese burger was raw and was sent back. Got to our room after our evening out got.
19/10/2018
Rated 3.2 out of 5 :
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19/10/2018
Rated 1 out of 5 :
Upon ordering food I was told they couldn't serve us as our son was considered a minor and minors arent allowed on the premises after 9pm. Wed just suffered a 3 hour drive to our hotel to find that their kitchen was closed and the.
17/10/2018
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16/10/2018
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15/10/2018
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14/10/2018
Rated 4.0 out of 5 :
Liked: The staff was very friendly and the Room & Bed were comfortable but could not lock the window properly.
Disliked: One of the latches on the window was missing Over Bed Lamp Not working. Reported it but nothing was done. Wc was loose on the floor. Had to supply our own milk for Tea & Coffee as there was no milk there for us I found the Breakfast was a poor standard.
13/10/2018
Rated 3.6 out of 5 :
Liked: Staff were helpful.
Disliked: Could do with room cleaning bit better. Toilet was brown in ubend
11/10/2018
Rated 3.8 out of 5 :
Liked: The room is defiantly larger than 32 square feet so the room was much nicer than expected!
Disliked: The Wi-Fi could be better as it kept unconnecting, and the radiator were quite noisy.
11/10/2018
Rated 3.6 out of 5 :
Liked: easy going.
Disliked: Only one key.
11/10/2018
Rated 1 out of 5 :
We stayed here on the 6th and 7th of October, We have stayed before a few yrs back but this time the room was at the back it was dated the bathroom door had a hole in it as if it had been kicked, the bathroom was.
10/10/2018
Rated 3.6 out of 5 :
Liked: The price of room and meals.
Disliked: Loud noise from adjoining bathrooms extractor fan and every movement from room above was heard. Blocked drains.
09/10/2018
Rated 2.9 out of 5 :
Liked: cheap and cheerfull convenient good pub food on site. comfortable bed quite.
Disliked: Rooms need a clean and redecoration
09/10/2018
Rated 2.5 out of 5 :
Liked: Unmanned reception, made to wait 20mins before receptionist arrived on 2 occasions. Car park is a regular hot spot for thieves. Recommend any contractors to avoid at all costs.
Disliked: Man reception better and more actively improve security
07/10/2018
Rated 2.9 out of 5 :
Liked: The proximity to Luton airport
Disliked: The rooms need updating as quite dingey
06/10/2018
Rated 2.9 out of 5 :
Liked: Close to Luton airport
Disliked: Guest did not comment for this item.
03/10/2018
Rated 2.1 out of 5 :
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Disliked: The beds
02/10/2018
Rated 3.1 out of 5 :
Liked: guest did not comment for this item.
Disliked: I had no internet for all four days I was there, basically because of my room location
01/10/2018
Liked: It was a nice place to stay good price
Disliked: We were told by breakfast was 8 am to midday but on going down to breakfast it was actually not until 9 am and the Threw out our day
30/09/2018
Liked: Only stayed as its close to family. Food is as expected.
Disliked: Rooms still need updating. You must take your own soap as non are supplied. No double glazing. The pub never has the beers on tap, only the lagers.
29/09/2018
Liked: comfortable bed, very friendly and accommodating staff, great food and atmosphere.
Disliked: More coffee in rooms and a laundry service
28/09/2018
Rated 3 out of 5 :
We needed a couple of rooms for a short stay whilst travelling. This place did the job. Typical Motel type accommodation which reminded me of my old room at college, very basic but no problem, and the shower etc worked well. Teamaker ion the room.
26/09/2018
Rated 1.9 out of 5 :
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21/09/2018
Rated 3.4 out of 5 :
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21/09/2018
Rated 3.2 out of 5 :
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20/09/2018
Rated 2.3 out of 5 :
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19/09/2018
Rated 3.8 out of 5 :
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18/09/2018
Rated 1 out of 5 :
I am not reviewing the hotel as I have not stayed there for some time but I have used the bar and restaurant. I had the mini mixed grill, the 5oz gammon steak was burned on the bottom and its fried egg was like a.
17/09/2018
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13/09/2018
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13/09/2018
Rated 1 out of 5 :
This hotel has to be the worst hotel I've ever stayed at, should have an option for minus scoring. The check in was very strange, almost in a small corridor and not given any information. Waking to the room I could smell a damp smell,.
11/09/2018
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10/09/2018
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09/09/2018
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08/09/2018
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06/09/2018
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03/09/2018
Rated 1 out of 5 :
checked into the highwayman tonight and checked out again. The bedding was disgusting. Period soaked mattress covers. Urine soaked duvet. Mould and stained pillows and only the devil himself can describe the contents on the mattress with hardly an inch of clean material on the.
28/08/2018
Rated 3.1 out of 5 :
Liked: The bed was comfortable
Disliked: Short staffed. Was waiting an exceptionally Long time to check in as we had to wait for bar staff to be available to check us in. There was no iron available at the reception desk.
27/08/2018
Rated 3.2 out of 5 :
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Disliked: Bed had big dip in and was very uncomfortable. Bathroom needs updating. Hotel generally Needs some decorating and updating.
20/08/2018
Rated 3.6 out of 5 :
Liked: The bed was comfortable
Disliked: It was a bit run down, the curtains were falling off the runners and there was a hole in the wall
18/08/2018
Rated 2.5 out of 5 :
Liked: my room had moulD on the ceiling, the fan was noisy, it took A lifetime for the shower to warm up. Monday night took an hour anD A halF to receive our food! Just poor! staff were PleasanT but surprisinglY shocked when we asked to ClEan our tablE! amazing.
Disliked: The Place needs an OveRhaul, even the fronT signs are HanGing off?? not for me
17/08/2018
Rated 3.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Accetable
17/08/2018
Rated 3 out of 5 :
The rooms are clean but there were marks on the wall, a broken tile in the bathroom and peeling paint. The floor above my room was very thin so I was woken up at midnight by the people above walking around and dropping things on.
16/08/2018
Rated 2.5 out of 5 :
Liked: I needed some place quickly for 2 nights, it was there it was cheap.
Disliked: Bed was awful, a huge hole in the middle I had to put a pillow in there, but still was not a good night sleep ?
14/08/2018
Rated 2.9 out of 5 :
Liked: guest did not comment for this item.
Disliked: Room very shabby, wardrobe falling apart, stuffy room
10/08/2018
Rated 5 out of 5 :
I am Staying here now and I was so worried after reading all the reviews today. I was expecting something awful. Its fantastic. Its clean, its got en-suite, all the facilities you get with any hotel and the room is nice! I have no idea.
06/08/2018
Rated 3.8 out of 5 :
Liked: Location. Food and staff
Disliked: Leak in the bathroom
06/08/2018
Rated 3.8 out of 5 :
Liked: The rooms were clean and the beds very comfortable. Also the shower was lovely and powerful.
Disliked: The rooms are shabby with missing bits and pieces like remotes or spoons. Also the service for what turned out to be a truly mediocre breakfast was so slow we overstayed our booking out time and were all electronically locked out of our rooms and had to find the cleaner to get our bags.
06/08/2018
Rated 3.8 out of 5 :
Liked: I had a single room which was comfortable, except one of the doors on the wardrobe is unsafe hanging on by one fixture instead of 3
Disliked: The fact that breakfast is not buffet type to help yourself
01/08/2018
Rated 3.4 out of 5 :
Liked: Food was good
Disliked: Not able to get a receipt for my food or room - room was very hot
01/08/2018
Rated 3.8 out of 5 :
Liked: If your looking for a budget room just to put your head down at night this place is ideal. On check-in the girl could see my mother struggles with walking and stairs so she changed the room to ground floor very close to the reception.
Disliked: We arrived at 1.56pm and called the extension mentioned on a notice in the reception area. I was told that check in was not until 2pm. I said as it was only 4 minutes Id wait. I thought that someone knowing this would come over at 2, but after waiting until 2.06pm by which time there was other people waiting to check-in we had to call again. Finally someone came at 2.10pm.
30/07/2018
Rated 4.0 out of 5 :
Liked: Close to Wipsnade zoo, joined to a hungry horse pub/restaurant. Beds very comfortable.
Disliked: Toilet was a bit dirty & there was dirt on the windowsills other than that comfortable & convenient
28/07/2018
Rated 3.6 out of 5 :
Liked: The food was good value and very good
Disliked: The room was very dusty with lots of spiders bathroom was dirty and needed to be replaced. The light in the bathroom didn't work. There was only half a toilet roll
27/07/2018
Rated 3.8 out of 5 :
Liked: The service generally very good. Food in the pub superb!
Disliked: The fact that there was no toiletries provided! Not even soap to clean your hands! No bath mats or handles on the bath certainly not safe!
25/07/2018
Rated 2.5 out of 5 :
Liked: Reasonably clean. Cheap bar.
Disliked: No staff around to check in, had to wait in bar ages to be told go wait at reception Taps made loud noise that kept us awake. Broken uncomfortable bed. Towel radiator was on making room hot and electrical wires exposed (in a family room! ). Black mould in bathroom. Ppl drug dealing in pub garden. Staircase up to 1st floor stunk of urine.
23/07/2018
Rated 3.8 out of 5 :
Liked: It was ideal and affordable for our trip to Whipsnade zoo.
Disliked: The room was dated & could do with a little tender loving care
22/07/2018
Rated 2.8 out of 5 :
Liked: Nothing really
Disliked: Room was very small, shower in a closet, very noisy, creaking from the floors, no shampoo, soap or shower gel, uncomfortable bed. But I only paid £27 so you get what you pay for.
18/07/2018
Rated 4.0 out of 5 :
Liked: Good price
Disliked: Cheap stop over
18/07/2018
Rated 3.8 out of 5 :
Liked: The location was good for our purposes. The on-site pub/restaurant was convenient. The room was basic but clean & comfortable.
Disliked: I didn't like the WiFi being through the Cloud. I had to reconnect each day. With the weather being as hot as it was, it would have been nice to have a fan in the room. It would have been nice to have a hair dryer in the room. We had asked for more milk for our coffee & it was never delivered.
18/07/2018
Rated 3.4 out of 5 :
Liked: Was cheep and friendly
Disliked: Bed had the spring digging in my back, and there were no toiletries in bathroom
18/07/2018
Rated 1 out of 5 :
Rooms are dingy with cracked tiles in the bathroom and scuff marks all over the headboard. Noise travels badly from other rooms and the windows don't shut properly or secure. Icing on the cake was that no soap is provided in the toilets. Awful.
17/07/2018
Rated 3.6 out of 5 :
Liked: The shower very little
Disliked: Good car parking
17/07/2018
Rated 3.8 out of 5 :
Liked: overall very happy with everything.
Disliked: Guest did not comment for this item.
16/07/2018
Rated 2.9 out of 5 :
Liked: It was cheap
Disliked: You get what you pay for
14/07/2018
Rated 4 out of 5 :
Staying here was handy when working in / meetings in Dunstable one day then flying out from Luton airport the next day. The hotel is basic and could do with some redecoration and the corridor smells musty. But it had what we needed - a.
11/07/2018
Rated 3.4 out of 5 :
Liked: No frills accommodation. Good value for what you get
Disliked: Could be cleaner and don't provide any soap
11/07/2018
Rated 3.8 out of 5 :
Liked: Was brilliant
Disliked: Was all good nothing bad
11/07/2018
Rated 2.7 out of 5 :
Liked: guest did not comment for this item.
Disliked: No toiletries, toilet looked as if it needed a good scrub, only one bedside cabinet,
04/07/2018
Rated 3.8 out of 5 :
Liked: Large room
Disliked: No available travel cot and the hungry horse it's a part of refused service after 9 pm seemingly expecting us to leave our 9 month old baby alone in the room if we were to eat after a 3 hour train journey
02/07/2018
Rated 2.5 out of 5 :
Liked: The staff were friendly and welcoming. Nice crisp clean white linen.
Disliked: Light bulb missing out of bedside lamp. Dead bugs on windowsill, cobwebs on windows and around room. Bathroom very dated. Towel behind toilet pipe were they had tried to stop a leak or mop up water and smelt of bleach.
01/07/2018
Rated 3.6 out of 5 :
Liked: Good food at very good prices at the hungry horse pub next door
Disliked: Guest did not comment for this item.
01/07/2018
Rated 2.9 out of 5 :
Liked: I did like the helpfulness of one male staff member who understood my point and purchased some hand soap for me. The room was comfortable but I did not stay for breakfast.
Disliked: I did not like the fact hat their was no soap provided in the rooms which I pointed out was no acceptable in this day and age. I refused to use he bar facility until some soapbhad been provided as I had just used the toilet. A more helpful young male staff member went out specially to buy some for me which I appreciated. Greene King need to buck their ideas up! The reception area is only staffed as and when required. A bit of a soulless experience.
27/06/2018
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: There was no soap or shampoo etc in the bathroom.
26/06/2018
Rated 3.6 out of 5 :
Liked: Cheap food. comfortable bed. Cheap beer. Friendly and helpful staff. Easy check in and out. Parking. Budget hotel. Perfect if flying from Luton.
Disliked: Mould on walls and no window or fan in bathroom to air place out after a shower. Also windows only open tiny bit so not much air in rooms.
26/06/2018
Rated 2 out of 5 :
Ok, so these rooms are cheap and cheerful. I get it. The bed was very comfortable, but that is the end of the positives. The decor was tired, the bedside light didn't work, the usb for phone charging also didn't work. I stayed for 2 nights.
25/06/2018
Rated 2.7 out of 5 :
Liked: Bed was comfortable. It was cheap.
Disliked: Eastern European lady was very unhelpful, she didn't appear to speak English. Other staff were much better.
21/06/2018
Rated 3.2 out of 5 :
Liked: When we arrived it took about 20 minutes for someone to check us in we had to ask 3 times. We got to our room (62) and the carpet was not cleaned, the paint on all the room ceilings flaking, no soap in the dispenser, I went to reception 3 times to ask for that, the toilet bowl was stained, the toilet seat did not fit, the whole site needs a complete renovation, the hotel seems to be used by contractors but this is no excuse for not being cleaned would not recommend this place. The pub evening meal was very good the breakfast was partly cold but edible, the staff were very friendly and polite
Disliked: The whole place revamped
20/06/2018
Rated 2.7 out of 5 :
Liked: Food, bar and location
Disliked: Bedrooms and hotel section smelled of damp. Water cane through roof in corridor when it rained. Damp walls and carpets
17/06/2018
Rated 3.4 out of 5 :
Liked: There was an electric kettle in the room. The room was clean and staff helpful.
Disliked: I wouldn't recommend it to female traveller. More suitable for men to spend a night, attend pub, drink beer, watch sport games. It was clean, but furniture, carpets seemed a little worn out.
15/06/2018
Rated 2.7 out of 5 :
Liked: Nowt
Disliked: Lots very disappointed
14/06/2018
Rated 3.2 out of 5 :
Liked: Good location for airport and nice to have a pub next door for food and drink
Disliked: Checking out to find a drunk person laid in reception and television hanging off the wall. Was too scared to even use it.
12/06/2018
Rated 4.0 out of 5 :
Liked: Clean room, comfortable bed and decent shower. Good value for the money paid. On site parking.
Disliked: Guest did not comment for this item.
10/06/2018
Rated 3.4 out of 5 :
Liked: Staff are helpful and friendly
Disliked: N/A
09/06/2018
Rated 2.5 out of 5 :
Liked: guest did not comment for this item.
Disliked: The room requires some refurbishment works as Bathroom had tiling that was not looking its best due to blackness on grouting, part flaking on ceiling, carpet tatty and generally felt in clean. The bed was clean that was a bonus and the remote control for T. V. Not working.
07/06/2018
Rated 5 out of 5 :
Thanks to Karley. My same room kept rather than change over on a Friday. Read notes from my booking from head office. Well deserved pat on the back. See. S there is a confusion between booking direct than booki g.com a x the hotel it's own.
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