The Marble Arch London Hotel
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Customer Reviews For The The Marble Arch London Hotel


Address: 31 Great Cumberland Place, W1H 7TA, London, UK
This hotel has averaged a score of 4 out of 5 by 2417 past guests
>>>Booking.com (average customer rating 4 out of 5 from 1824 reviews)
>>>Tripadvisor (ranked 415 of 1129 for Hotels in London and rated 4 out of 5 from 597 reviews)

14/09/2019
Rated 4.4 out of 5 :
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12/09/2019
Rated 4.6 out of 5 :
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08/09/2019
Rated 4.2 out of 5 :
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31/08/2019
Rated 4.6 out of 5 :
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29/08/2019
Rated 4.6 out of 5 :
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28/08/2019
Rated 4.0 out of 5 :
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17/08/2019
Rated 4.0 out of 5 :
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13/08/2019
Rated 4.4 out of 5 :
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07/08/2019
Rated 4.4 out of 5 :
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07/08/2019
Rated 5 out of 5 :
Dear Ranaaa93, \n\nThank you so much for taking the time to share your experience on TripAdvisor following your stay with us at the Marble arch London. I am delighted that you chose our hotel for your visit in London and enjoyed our central location. \n\nThank you also for your compliments towards the hotel and in particular my team. It was our pleasure to looked after you and we can't wait to welcome you back for another stay with us.\n\nWarm Regards\nMarta M\nFront Office Manager.
06/08/2019
Rated 4.6 out of 5 :
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06/08/2019
Rated 3.4 out of 5 :
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05/08/2019
Rated 4.6 out of 5 :
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04/08/2019
Rated 4.6 out of 5 :
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03/08/2019
Rated 4.4 out of 5 :
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03/08/2019
Rated 5 out of 5 :
Dear Alhajeri123, \n\nThank you so much for your lovely review following your stay at the Marble Arch London. I am really happy to hear you had a great stay and everything was so nice. Thank you for your compliments towards to our team members. \n\nIt was our pleasure to have taken care of you and I hope we will have the opportunity to welcome you back again son. \n\nMarta M\nFront Office Manager.
29/07/2019
Rated 4.4 out of 5 :
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26/07/2019
Rated 3.8 out of 5 :
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26/07/2019
Rated 4.0 out of 5 :
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24/07/2019
Rated 3.8 out of 5 :
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21/07/2019
Rated 5 out of 5 :
Had a wonderful 5days at the Montcalm Marble Arch, this was our second time here\nthe first was one night and loved this hotel so much returned for a birthday treat. You always have a very warm welcome by the doorman Alex and the reception staff are friendly and extremely helpful. The hotel is in a prime position for sightseeing in London.\nOn both occasions at the Montcalm we have been looked after by Izabela the guest experience executive who is second to none she makes sure you have the perfect stay and is always approachable and there to help with any questions or problems you may have. It was my birthday and in my room I was left a personal card from Izabela birthday cake and proseco and was made to feel very special, our suite was fabulous.\nThe breakfast is really good and the chef Dumitrv cooks for you the most amazing omelettes, he smiles a lot and was very polite having ready our omelettes every morning, in fact all of the staff in the breakfast dining room are very helpful the host Ana always greeted us with a lovely smile and found our table. Our waitress Melania was fantastic, it's a very relaxed and attentive service with plenty of selection for cooked or continental breakfast in very nice atmosphere made possible by nice staff.\nAlso must mention housekeeping who were very thoughtful providing us with 2 large bottles of water for our day on the London bus tour, we hadn't thought about that and as it was a very hot day we were very grateful for this kind gesture. This lady also provided us with lady pillows the softest pillows we have ever slept on. \nAs you can see the lovely staff at Montcalm cannot do enough for you on your stay.\nI would definitely recommend this hotel if you are visiting London and we have previously stayed at some very nice hotels in London but this one is fabulous.
20/07/2019
Rated 4.6 out of 5 :
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20/07/2019
Rated 4.4 out of 5 :
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18/07/2019
Rated 5 out of 5 :
Dear Russell.\n\nThank you so much for your lovely review following your stay at the Marble Arch London. I am really happy to hear you had a great stay and everything was so nice. Thank you for your compliments towards to our team members. \n\nIt was our pleasure to have taken care of you and I hope we will have the opportunity to welcome you back again son. \n\nMarta M\nFront Office Manager.
17/07/2019
Rated 3.8 out of 5 :
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17/07/2019
Rated 4.2 out of 5 :
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16/07/2019
Rated 3.6 out of 5 :
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16/07/2019
Rated 4.4 out of 5 :
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15/07/2019
Rated 4.2 out of 5 :
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14/07/2019
Rated 5 out of 5 :
Dear sourav S\n\nThank you so much for your lovely review following your stay at the Marble Arch London. I am really happy to hear you had a great stay and everything was so nice. Thank you for your compliments towards to our team members. \n\nIt was our pleasure to have taken care of you and I hope we will have the opportunity to welcome you back again son. \n\nMarta M\nFront Office Manager.
12/07/2019
Rated 4.2 out of 5 :
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12/07/2019
Rated 4.6 out of 5 :
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05/07/2019
Rated 4.6 out of 5 :
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01/07/2019
Rated 3.6 out of 5 :
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01/07/2019
Rated 4.0 out of 5 :
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30/06/2019
Rated 3.8 out of 5 :
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25/06/2019
Rated 3.6 out of 5 :
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24/06/2019
Rated 4.2 out of 5 :
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23/06/2019
Rated 3.4 out of 5 :
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23/06/2019
Rated 4.4 out of 5 :
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22/06/2019
Rated 4.4 out of 5 :
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22/06/2019
Rated 4.2 out of 5 :
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21/06/2019
Rated 3.4 out of 5 :
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