Westbridge Hotel (The)
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Customer Reviews For The Westbridge Hotel (The)


Address: 335-337 High Street, Stratford, London, E15 2TF, UK
This hotel has averaged a score of 4.4 out of 5 by 4086 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 2150 reviews)
>>>Tripadvisor (ranked 134 of 1134 for Hotels in London and rated 4.5 out of 5 from 1931 reviews)

15/09/2019
Rated 4.2 out of 5 :
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10/09/2019
Rated 3.8 out of 5 :
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09/09/2019
Rated 5 out of 5 :
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09/09/2019
Rated 4.6 out of 5 :
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08/09/2019
Rated 4.6 out of 5 :
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07/09/2019
Rated 4.8 out of 5 :
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03/09/2019
Rated 5 out of 5 :
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02/09/2019
Rated 5 out of 5 :
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01/09/2019
Rated 5 out of 5 :
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31/08/2019
Rated 5 out of 5 :
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27/08/2019
Rated 4.4 out of 5 :
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27/08/2019
Rated 5 out of 5 :
Stayed in this hotel a few times and never disappoints. Staff are great. Rooms clean and modern. We got early check in which was a bonus especially with a baby. Gear location close to the Westfield mall and tube station Will definitely use again.
26/08/2019
Rated 4.4 out of 5 :
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26/08/2019
Rated 5 out of 5 :
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26/08/2019
Rated 4.8 out of 5 :
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25/08/2019
Rated 5 out of 5 :
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25/08/2019
Rated 4.8 out of 5 :
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25/08/2019
Rated 5 out of 5 :
Happy with the price I paid via website directly but there's no benefits booking direct (for example complimentary upgrade, free drink, earlier etc). It was slightly cheaper on the website and you get to collect your the website points so I would recommend that. the website sells a room with a large bed then an extra large bed option but when I asked the hotel, they said all their rooms have Queen size beds except suites which have King. I asked about paying for upgrade and was told the room is the same size but the bed is bigger. That didn't make sense for \u00A330 a night further. I was happy to pay for late checkout but each staff member told me different things, such as it's unavailable or that it's \u00A310/hour but didn't tell me it was better value to stay until 6pm and pay 50% of the room rate. However this isn't the room rate that you paid, it's 50% of the room rate from the night before so it could be pricer than \u00A310/hour.
24/08/2019
Rated 4.0 out of 5 :
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23/08/2019
Rated 4.4 out of 5 :
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23/08/2019
Rated 5 out of 5 :
- Hotel and room were tidy and clean.\n- Room and Bathroom were very narrow and small.\n- Stratford station as well as Westfield Stratford Shopping centre is on a 10 minutes walking distance from the hotel.\n- The Bathroom equipment were of high quality ritual Products (Shampoo, Shower Gel, Body Lotion, Conditioner, soap) and were re-filled regularly.\n- There were a kettle, tea, coffee, Creamer, sugar, chocolate powder drink and Walkers biscuits in the room which were daily re-flled.\n- There is an Android device \
23/08/2019
Rated 5 out of 5 :
We stayed for 5 days, the staff was nice, the room clean and comfortable, the breakfast and dinners were good. We recommend the Westbridge hotel ! \n\n (sorry but the webpage asks for a minimum of 200 characters per comment, so here they are)
23/08/2019
Rated 5 out of 5 :
A great hotel with lovely staff. Easy to check in and out with everything explained. Lovely and clean and everything you could need for a comfortable stay in a hotel. Would definitely stay again and recommend.
22/08/2019
Rated 5 out of 5 :
The hotel is really well located, close to everything. The rooms are great as well. And the staff and amenities are very nice. I didn't try the breakfast but maybe next time. \nI will come back with no hesitation.
21/08/2019
Rated 5 out of 5 :
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20/08/2019
Rated 4.8 out of 5 :
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19/08/2019
Rated 4.6 out of 5 :
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18/08/2019
Rated 5 out of 5 :
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18/08/2019
Rated 4.0 out of 5 :
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18/08/2019
Rated 4.6 out of 5 :
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16/08/2019
Rated 4.6 out of 5 :
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16/08/2019
Rated 4.8 out of 5 :
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16/08/2019
Rated 5 out of 5 :
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16/08/2019
Rated 5 out of 5 :
The Westbridge Hotel was unassuming and tidy looking upon arrival. The inside looks more like a high-end hotel, but on a small scale. Everyone we encountered was friendly and the technology in the rooms (once we figured out how to work it all) was impressive. \nRoom service is great. Food was good and reasonably priced. \nA short walk from the Olympic Park. Overall great experience.
16/08/2019
Rated 5 out of 5 :
My daughter and I stayed here for 5 nights. Easy access to centre of London. Small but pleasantly surprised how lovely it was for the price we paid. Little courtyard for restaurant. Good value for money. Would stay here again.
16/08/2019
Rated 5 out of 5 :
I was in Stratford for business, I\u2019m normally reluctant to stray outside of Travelodge/ premier inn etc. When I\u2019m away for work so I\u2019m not taking a risk. I was very glad I did stay at the Westbridge. The hotel reception staff and presentation is very professional. The room was quite high-spec for the price I paid, tea and coffee facilities, ironing board, fridge, good bathroom and WiFi. I was pleased with my stay and would recommend.\nAs a bonus I was able to get up early and walk across to the Olympic park aquatic centre for a swim - it\u2019s open to the public like a normal leisure centre - fantastic.
16/08/2019
Rated 5 out of 5 :
The Westbridge Hotel is my favourite hotel in London. This was my second visit and as usual the room was immaculate and the bathroom was lovely. I was thrilled by my private balcony - a really treat! The staff are so courteous and helpful it's always a joy to visit the Westbridge. Did I mention the tasty breakfast? Such a wide variety of food to suit all your breakfast needs! I can't wait to visit again - highly recommended.
14/08/2019
Rated 5 out of 5 :
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14/08/2019
Rated 5 out of 5 :
Dear _F9549ww\n\nThank you for taking time to review your recent stay at the Westbridge Hotel.\nI am sorry to hear you have experienced unstable internet connection. I can assure should have this been brought to our attention a solution would have been found then and there. We offer various ways for our hotel guests to connect to the network with individual room connection being the most stable and fast. \nThank you for your compliments to our staff. We have an amazing team that is always there to make everyone's stay an enjoyable one.\nWe all would be delighted to welcome you back in the near future.\n\nKind regards, \n\nAlla David\nHotel Manager.
13/08/2019
Rated 5 out of 5 :
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13/08/2019
Rated 5 out of 5 :
Dear karimy2019, \n\nWhat an amazing review! Thank you so much for taking time to share this with us.\nWe are very proud of the our rooms and facilities, and it is always great to hear one have thoroughly enjoyed staying with us.\n\nHope to welcome you back in the near future.\n\nBest Wishes, \n\nAlla David\nGeneral Manager.
13/08/2019
Rated 5 out of 5 :
Dear Adam C, \n\nThank you for sharing your feedback! \nI am delighted to hear you had an enjoyable stay at the Westbridge Hotel.\nWe look forward to welcoming you back in the near future.\n\nKind Regards, \n\nAlla David\nGeneral Manager.
12/08/2019
Rated 4.8 out of 5 :
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10/08/2019
Rated 3.8 out of 5 :
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09/08/2019
Rated 4.8 out of 5 :
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08/08/2019
Rated 4.2 out of 5 :
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08/08/2019
Rated 5 out of 5 :
The Westbridge Stratford is a lovely small boutique hotel to the right of Stratford station. Google maps will send you on a bit of s journey but the hotel is very close if you turn right once out of Stratford station if exiting by the Jubille line.\nHotel staff were fabulous, especially front of house reception. I checked in rather late without notifying the hotel in advance, but the staff were wonderful, nothing was a problem and an upgrade was offered as it was a special occasion. Thank you.\nMy room was lovely, had everything I needed and more. I had a very comfortable stay.\nBathroom is very small, and would be quite tight for taller or larger body frames. However bathroom was clean and well equipped.\nBreakfast was lovely, a nice choice of foods. Coffee machine produced dubious coffee, I purchased a coffee from the bar instead. Scrambled eggs very watery, however luckily there were alternate choices, so I was satisfied.\nCheckout, extremely simple and quick.
07/08/2019
Rated 5 out of 5 :
I have stayed at this hotel for the last couple of years as a great location for Ridelondon start - literally 5 minutes from the start. However in previous years I have stayed in the new part of the hotel which is very nice and importantly away from the main road. On this occasion the hotel probably thought they were doing me a favour by upgrading me to a suite. This happened to be in the old part of the hotel. I basically didn't get any sleep as the hotel room (probably building) shook every time a lorry or large vehicle went by. Additionally, the room was noisy from traffic or general public. Not a pleasant experience. I would recommend this hotel but insist that you get a room in the block.\n\nAmusing but reflecting poor attention is that at check-in I said I would be leaving at 5.30 a. M. so was there a quick check-out. The front desk staff member then said the desk is staffed 24 hours, which was good. Unfortunately he then went on to say if I wanted breakfast this starts at 6.30 and pointed to where this, laughable I guess.
06/08/2019
Rated 4.0 out of 5 :
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05/08/2019
Rated 4.8 out of 5 :
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05/08/2019
Rated 5 out of 5 :
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05/08/2019
Rated 5 out of 5 :
Great hotel in every respect. Use it for the Ride London for the last few years. It is the perfect location for the start pf the race and the staff are great. Conveniently located for the Docklands Light Railway tube station.
05/08/2019
Rated 5 out of 5 :
We stayed here before Ride London do main motivation for booking was the location but it was a great find. Helpful staff, great amenities and quality food. Great location for Docklands Light Railway, Westfield shopping and Stratford International. Room was small but well equipped with television, air con, fridge, tea and coffee making, water on arrival. Again bathroom was small but great shower, fluffy towels and Rituals toiletries. We had a quiet room at the side of the hotel so we had a peaceful sleep which is often difficult in London. My only criticism would be the bed and pillows were a bit firm for our liking. Other than that a great stay thanks.
04/08/2019
Rated 5 out of 5 :
Hotel was great really enjoyed my time here. The breakfast was exceptional and really stood out to me. The room was great and had a lot of mod cons.\nI had a few minor issues in the room. Shower was a little weak and they only had cream for the coffee rather than milk and no hotel parking (but expected due to being in London). \nOverall stay was great. Staff are lovely and friendly. Would definitely return. Hopefully soner rather than later.
03/08/2019
Rated 5 out of 5 :
on arriving at the hotel we found there was nowhere to park just so we could go in and check in so we had to stop round the back and walk round. As I am disabled this was a bit of a pain. Anyway once we checked in we asked if there were any parking facilities for the hotel and were told there was not. We asked where there was parking facilities and we were told that there were parking places a bit further along the road at \u00A325 per 24 hours. This would have cost us an extra \u00A375 to our trip. We did however find disabled parking bays fairly near and had no problems parking there. We were in room 106 which is the first door once through the main door to the rooms and this is where people sometimes stopped to chat so we were disturbed by that. We were also the first room directly above the delivery bay. When there was an early delivery and you were still asleep you get woken up by the noise of chatter and laughing etc so was not overly happy at this. If you need to open a window in the room then you have to request a handle from reception ?? we didn't eat in the restaurant but found somewhere cheaper close by. Overall the hotel was really nice and the rooms and bathrooms were very clean. Stratford station is about a 10 minutes walk away where there is a large shopping mall and restaurants. We had breakfast on the morning we checked out at a great little place called britanico coffee house. The prices were very reasonable and the food was very nice and loads of it.
02/08/2019
Rated 4.6 out of 5 :
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01/08/2019
Rated 4.8 out of 5 :
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31/07/2019
Rated 5 out of 5 :
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31/07/2019
Rated 5 out of 5 :
A pleasant hotel with easy access to public transport, shops and restaurants. The breakfast is very good and the staff helpful. \nThe room was quite small but very clean. Plenty of products in the bathroom.\n.
28/07/2019
Rated 5 out of 5 :
Really great welcome, there is no car park, however a member of the staff team helped us to move our luggage from the car. The room was great, had air con, which was needed as it was 35 degrees during our stay. The facilities were all clean and the room was equipped with all items needed such as an iron, fridge, kettle etc.
28/07/2019
Rated 5 out of 5 :
I stay at the Westbridge regularly, as the team are very nice and quick to check guests in, the rooms are clean and comfortable, and the restaurant has a nice menu. I would have no problem recommending the hotel to others.
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