Zetter Hotel
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Customer Reviews For The Zetter Hotel


Address: 86-88 Clerkenwell Road, London, England, UK, EC1M 5RJ
This hotel has averaged a score of 4.4 out of 5 by 1356 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 354 reviews)
>>>Tripadvisor (ranked 90 of 1132 for Hotels in London and rated 4.5 out of 5 from 1003 reviews)

29/09/2019
Rated 3.8 out of 5 :
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23/09/2019
Rated 4.4 out of 5 :
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21/09/2019
Rated 4.8 out of 5 :
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09/09/2019
Rated 4.4 out of 5 :
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08/09/2019
Rated 5 out of 5 :
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07/09/2019
Rated 4.4 out of 5 :
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07/09/2019
Rated 4.2 out of 5 :
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03/09/2019
Rated 5 out of 5 :
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01/09/2019
Rated 5 out of 5 :
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09/08/2019
Rated 5 out of 5 :
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05/08/2019
Rated 4.0 out of 5 :
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01/08/2019
Rated 5 out of 5 :
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21/07/2019
Rated 4.8 out of 5 :
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16/06/2019
Rated 4.4 out of 5 :
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03/06/2019
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26/04/2019
Rated 5 out of 5 :
Cool hotel with a London style, nice interior decor, the rooms are not big but cosy enough. Free coffee and tee at the coffee machine at each floor, decent breakfast choices, communication and booking is efficient, staff is willing to help!
21/04/2019
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06/04/2019
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30/03/2019
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21/03/2019
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11/03/2019
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10/03/2019
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07/03/2019
Rated 5 out of 5 :
Thank you for sharing your wonderful review, what a delight to read, we are truly delighted that you had a great experience, our staff looked after you and you loved your fabulous room! \nWe look forward to welcoming you back again very son\nMany Thanks.
06/03/2019
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06/03/2019
Rated 5 out of 5 :
Melanie Thank you so much for recommending us and sharing such a truly wonderful review.\nWe are so delighted that with all of the competition, we are your favourite Hotel, what a real pleasure, and honour that is.\nWe really do try and be a little different, we do listen to our guests, and with feedback we work to make things better and go the extra mile, or if the feedback tells us that you love something we keep doing it great. We keep doing them! Simple! \nThank you for taking the time to recommend us, and we truly look forward to seeing you again very son! \n.
06/03/2019
Rated 5 out of 5 :
Thank you for such a lovely review, we are so delighted that the Zetter is your favourite place to stay, that is so great to hear, and we really enjoy putting a big smile on all of the faces of all of our lovely guests, Thank you Kate, we look forward to seeing you both again very son.
05/03/2019
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05/03/2019
Rated 5 out of 5 :
Thank you for sharing your wonderful review, what a delight to read, we are delighted that you enjoyed your stay and we really do look forward to welcoming you back again very son!
05/03/2019
Rated 5 out of 5 :
thank you for your review, we are delighted that you enjoyed our fabulous new mattresses, to ensure a good nights sleep! \nIt is also a delight to read that you enjoyed the view over St Johns square, it really is such a lovely quaint little area.\nWe are a very relaxed Hotel, but as you say we take nothing more serious than guest comfort and ensuring that the Hotel is really well looked after and maintained at all times, and we are so delighted that you will return son, we look forward to looking after you once again! \nMany Thanks.
04/03/2019
Rated 5 out of 5 :
thank you for taking the time to share your feedback, we are so happy that you had such a wonderful time with us, we work very hard to ensure that we are different than the rest, with the special little touches, the fantastic welcome that our team provide, and the cosiest of areas were you can relax, drink and eat after a hard day at the office! \nWe look forward to seeing you again very son.\n.
04/03/2019
Rated 5 out of 5 :
many thanks for sharing such a glowing and wonderful review, we are so delighted that you have recommended us.\nWe do try really hard to ensure that every guest leaves the Hotel, with the desire to come back, time and time again and I am delighted that you have felt this too! \nWe look forward to seeing you again very son\n\n.
04/03/2019
Rated 5 out of 5 :
Thank you for sharing such a lovely review and recommending us, we are delighted that you enjoyed your stay with us, and look forward to seeing you again very son!
27/02/2019
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18/02/2019
Rated 5 out of 5 :
Thank you for your lovely feedback which is a real pleasure to read.\nWe refurbished all of our top floor rooms last year, so it really is a delight to hear how much you enjoyed your room with the rooftop outside bath tub\nThank you also for the feedback about the lights by the staircase, this is very odd as they do have movement sensors, so should not have been on whilst you were sleeping, so we will look into that straight away.\nI'm sorry that you deducted a star, due to your restaurant experience, we have had some fantastic reviews of our restaurant, and in fact have just been added into the Michellin Guide, so I can only apologise that you have not had a good experience which is highly unusual, and I will look into what happened on the night that you were with us.\nWe do hope to see you again very son, please do drop me a line when you will be returning, and I will ensure that you are well looked after.\nMy Very best Regards\nAngela\n\n.
17/02/2019
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05/02/2019
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14/01/2019
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13/01/2019
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09/01/2019
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06/01/2019
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02/01/2019
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01/01/2019
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30/12/2018
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29/12/2018
Rated 5 out of 5 :
we stayed for two nights leading up to our wedding nearby. The Zetter were amazing! They had champagne ready for us on arrival and champagne and truffles on the day we got married. We had the most amazing view over London from the balcony and.
28/12/2018
Rated 5 out of 5 :
I would highly recommend this place. Staff is great. Rooms are lovely, the Clerkenwell area is a hidden gem, ideally situated in Central London (ec1)! Check their promos, it's worth it! The bar and restaurant and comfortable and welcoming as well.
27/12/2018
Rated 5 out of 5 :
Trying to organize a Christmas party for 45 people can potential because problems, however the staff at the Zetter made this task simply. The checking in process was simply and hassle free, rooms were clean and everyone commented to say how pleasant the hotel was.
24/12/2018
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20/12/2018
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19/12/2018
Rated 5 out of 5 :
Fantastic Boutique hotel, friendly staff, beautiful room, cannot recommend enough, perfect we had a rooftop room which was delightful, commanding views over the London skyline & so close to the City sights.
14/12/2018
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08/12/2018
Rated 5 out of 5 :
Really great hotel with spunk and personality. Comfortable bed, good service, and wonderful location. Not the largest rooms but ample and had nothing to complain about. Would certainly recommend to anyone looking to stay in the Clerkenwell area.
07/12/2018
Rated 5 out of 5 :
Well designed rooms. Thoughtful mini bar. Attention to detail well noted. Nice ¹œcoffee bar on every floor. Great location near the City and St Pauls. Helpful staff. Would have been nice at this price if the rooms were just a tad bigger so one could.
01/12/2018
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27/11/2018
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26/11/2018
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05/11/2018
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03/11/2018
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01/11/2018
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22/10/2018
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06/11/2018
Rated 4 out of 5 :
comfortable room and delicious dinner. Very helpful and kind staff at the reception. On the backyard of the hotel there is a gorgeous antic room where we can have breakfast. On our next visit to London we will stay at Zetter again.
21/10/2018
Rated 3 out of 5 :
This place fancies itself as a digital hang-out. It will have to work hard to compete against WeWorks. Nice coffee. Food good - steak- but a little pricey! The residential stuff is behind and by all accounts pretty Good.
21/10/2018
Rated 4 out of 5 :
Had a really nice stay at the zetter. Pros: The vibe is a little bit funky but polished, and although the room was tiny (which I knew when making the reservation) it was very comfortable and smartly laid out. We had a room on a.
17/10/2018
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14/10/2018
Rated 4.8 out of 5 :
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Disliked: There was no tea and coffee in the room
09/10/2018
Rated 5 out of 5 :
I stayed here in August, the room was fabulous - we stayed on the top floor with our own balcony which was very special! The room had everything we could have wanted, my husband especially loved the television popping up out of the cabinet! We.
08/10/2018
Rated 5 out of 5 :
Myself and my wife stayed in Roof Top deluxe room for 2 nights. Great room and great vibe throughout hotel and with large balcony and outside bath we felt like we living in Clerkenwell for 2 days rather than just staying in hotel Lovely lovely hotel.
04/10/2018
Rated 5 out of 5 :
This was my first visit to London, and I was not sure what to expect in terms of hotel hospitality. However, the performance of entire staff of the Zetter Hotel quickly helped me form an opinion! Everyone was unfailingly gracious with registration procedures, my myriad of.
03/10/2018
Rated 4.6 out of 5 :
Liked: Lovely design and unusual ambience.
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02/10/2018
Rated 5 out of 5 :
Liked: Everything
Disliked: Nothing
01/10/2018
Liked: Nice quiet room and very comfortable good light from big windows
Disliked: Rooms need to be a little bit bigger
01/10/2018
Rated 4 out of 5 :
My dad had a conference in London and the organizers chose the hotel for us. so we were not sure what we were getting into lol. However we were pleasantly surprised. The rooms are clean and spacious and the staff is super welcoming. The breakfast is.
01/10/2018
Rated 5 out of 5 :
Large bedrooms, comfortable beds, quirky well thought out design. Lovely views œ lots of light. Quiet rooms, we appreciated the quietness for central London. Ren products, bathrooms, showers, fluffy bathrobes, Corridors with coffee station. Water and Tea before bed was great. View down into restaurant.
30/09/2018
Rated 4 out of 5 :
Very accommodating and our stay was only for one night. Only issue is sort of location - not very close to a tube stop but you can catch the bus right outside the door. Very cool decor and setup of the hotel and our room.
26/09/2018
Rated 4.6 out of 5 :
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23/09/2018
Rated 4.8 out of 5 :
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21/09/2018
Rated 4.8 out of 5 :
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19/09/2018
Rated 1 out of 5 :
A scammer fraudulently used my credit card here in July - they clearly are not checking id - and they have just charged my credit card again, 2 months later! The management here is clearly lacking and doesn't care about fraud - based on them.
18/09/2018
Rated 5 out of 5 :
My hotel arrangements with another hotel fell through at the last minute and left me looking for a new hotel to accommodate my family on a celebratory trip. The Zetter arranged rooms for us within my budget and had upgraded my parents by the time.
10/09/2018
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03/09/2018
Rated 4 out of 5 :
Booked a studio room for a Long weekend away in London. Hotel is 5 minutes walk from Farringdon tube and easy to find. Reception great and were very helpful. The room was very good with everything you could need - do watch the mini-bar prices.
03/09/2018
Rated 5 out of 5 :
Simply put it, this is my favourite place to stay in London. Always greeted with a friendly welcoming smile, The rooms are fantastic, service exceptional in what I think is the best area of London: convenient, quiet and cool. I have been coming to The.
02/09/2018
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02/09/2018
Rated 5 out of 5 :
I stayed at the Zetter Hotel with my girlfriend for her birthday the last weekend. The staff in reception was extremely friendly and helpful. We also had dinner in the restaurant and I was amazed about the quality and the presentation of the dishes we.
30/08/2018
Rated 4.4 out of 5 :
Liked: Quite, nice breakfast, boutique hotel, close to the transportation
Disliked: The scafoldings and stagger blok the outside view.
28/08/2018
Rated 5 out of 5 :
Liked: Staff was absolutely amazing, helpful and very polite. Definitely know how to treat customers ! Would come back
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31/08/2018
Rated 5 out of 5 :
Stayed here for work - room was comfortable albeit a bit on the tiny side - but had a great sleep for 3 nights anyway. Staff very friendly and helpful, and breakfast was intimate. Room cleaning was done very well - kudos to the staff.
30/08/2018
Rated 5 out of 5 :
I stayed at the Zetter Hotel last Sunday and I really had a great stay. First of all, I would like to mention how helpful the stay was throughout the time we spent there. Originally we booked a Deluxe room and when we got to.
27/08/2018
Rated 4.6 out of 5 :
Liked: Friendly reception, great view from the deluxe rooftop room, big comfortable bed, floor to ceiling windows in the room, cool decor, good sized roomy terrace area, good location.
Disliked: Expensive menu with small portions, luckily there are lots of very good café's and restaurants nearby. Door didn't shut properly in the bathroom.
27/08/2018
Rated 4.2 out of 5 :
Liked: The position for days out
Disliked: The building work going on
23/08/2018
Rated 5 out of 5 :
Liked: The staff were very helpful and friendly. Great location, quiet and interesting.
Disliked: Cant think of a thing.
23/08/2018
Rated 5 out of 5 :
Excellent comfort, service and simple beauty. My teenaged daughter and I found the perfect home away from home for our week's stay in Clerkenwell. The staff were absolutely charming, and we were honestly sad to leave.
22/08/2018
Rated 5 out of 5 :
Location of this hotel is in a great part of London, near to Farringdon station. Small but efficient reception area, though I did think the breakfast area was a bit on the small side. Room was a decent size and stylish, and I liked the.
17/08/2018
Rated 4 out of 5 :
We stayed for three nights. It is a very different hotel in a good way. It is very environment friendly. What we liked is the manner in which they have utilized compact spaces without compromising on aesthetics or functionality. Though we wish room size was.
14/08/2018
Rated 4 out of 5 :
Good spot for a two course bottomless brunch. Service was good and portion sizes were ok. There is a decent variety and you can order as much as you like. Drinks service felt slow - both for tea/coffee and bottomless. Would visit again.
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