Hotel in Detail:All rooms are sound proofed (double glazed). Bedroom facilities include hospitality tray, ironing facilities, interactive flat screen Television, desk, telephone, radio, kettle. All rooms are en suite with power shower, hairdryer and free toiletries.
All floors are serviced by a lift.
There is onsite dining and drinking.
The hotel has its own steakhouse restaurant.
Cafe: Serves baguettes and coffee.
Traditional Pub & Kitchen: Serves snacks, coffee and a range of drinks in the evening. Cosy and relaxing. Adjacent terrace.
Guests can enjoy full English breakfast in the morning, and continental options are also available.
The Ibis Styles London Excel hotel also has conference facilities. Three rooms which are equipped with air-conditioning and adjustable lighting. The rooms can be combined to allow for a capacity of up to 350 guests.
Throughout the hotel Wireless internet access is available and the reception is manned 24 hours.
Hotel Vicinity:Nearest: DLR Station: Custom House 0.1 miles (0.2 km), Tube Station: North Greenwich 1.2 miles (2 km), Railway Station: West Ham 1.6 miles (2.6 km), Motorway: M11 Junction 4 5.9 miles (9.5 km).
The Ibis Styles London Excel is situated opposite the ExCel Exhibition Centre and Custom House Docklands Light Railway Station. There is a direct bridge link between the hotel and the Excel centre. Ideally located for access to and from London City Airport via the shuttle service, and for business in the nearby Docklands/Canary Wharf area. The O2 Arena (was the Millennium Dome) is just 1.3 miles way albeit on the opposite side of the River Thames. There is a bridge link between the hotel and the ExCel exhibition centre. Other local places on interest include Queen Street Market (1.5 miles), London Gas Museum (1.6 miles), Billingsgate Market (1.7 miles) and Gallions Reach Shopping Centre (2 miles).
Bedroom Numbers: 278 / 4 floors
Check-in: 14.00 (2pm)
Check-out: 11.00 am
This hotel has averaged a score of 3.65 out of 5 by 5898 past guests
>>>Booking.com (average customer rating 3.7 out of 5 from 3899 reviews)
>>>Tripadvisor (ranked 754 of 1140 for Hotels in London and rated 3.5 out of 5 from 1999 reviews)
Parking:Private parking is possible on site (reservation is not needed) and charges are applicable.
Internet:WiFi is available in all areas and is free of charge.
Pets:Pets are not allowed.
More hotels from this chainIf you prefer to stay with the Ibis Styles chain these are your closest alternative choices:
Ibis Styles London Walthamstow: is 4.8 miles (7.7 km) away, has a guest satisfaction score of 72% and rates start from about £59.
Ibis Styles Southwark Borough Market: is 5.3 miles (8.6 km) from here, earns a customer rating of 84% and base rates begin at about £99.
ibis Styles London Gloucester Road: 9.2 miles (14.8 km), rated at 80% and with rates from around £87.
ibis Styles London Kensington: 9.6 miles (15.4 km), rated at 74% and with rates from around £76.
Compared to other London hotels: This hotel has been rated 73% by past guests. The London average is 79% and the average for 3 star hotels is 66%. Therefore while the hotel is below the overall London average you should note that this hotel is above average for its sector (star rating) . Ibis Styles Hotels across the chain average 78% so this hotel is slightly below the guest rating for most Ibis Styles hotels.
Milesfaster ranking: 662nd from 865 London hotels, 7th of 9 Ibis Styles Hotels, and 225th of 321 three star rated hotels.
Another to Consider: A comparable type of hotel close by (0.5 miles, 0.8 km) would be the 3 star Premier Inn Docklands Excel, with base rates beginning from £59 and which has a 90% guest satisfaction rating.Looking for lower base rates? Then another option might be the Pembridge Palace Hotel. 9.5 miles away (15.3 km), has scored 61% from former guests and whose lowest rates start at about £35.
Why not choose a hotel with a higher customer satisfaction score? If that is what your after then the 5 Star Four Seasons Hotel Trinity Square is potentially a good choice for you, and some 4.6 miles (7.3 km) from this hotel. The Four Seasons Hotel Trinity Square has an extremely high guest rating of 98%, one of the best rated London hotels.
Local hotels analysed:The closest fifty hotels around this area (272-283 Victoria Dock Road, E16 postcode) that are listed on this website cover a 3.0 miles (4.9 km) radius. The numbers for each star rating are 3 five star hotels (average rating 91%), 17 four star hotels (average rating 84%), 17 three star hotels (average rating 82%), 10 two star hotels (average rating 72%) and 3 one star hotels (average rating 64%). Top 3 star hotels are Premier Inn Docklands Excel and the Premier Inn Stratford (both 90%). The highest rating in the isa goes to Intercontinental London O2 Arena (5 star) at 92%.
Base Rates: We look at what the average base rates are for the area and by star rating. These rates do not take account of offers and short term deals so are just a guide. If we look at the average for all hotels in the area (nearest 50) we get an average base rate of £76 per night. The lowest rates are at £34 at Ibis Hotel Barking (2 Star, 77%) and highest base rates of £204 at Canary Riverside Plaza Hotel (5 Star, 90%). Averages for each sector of star rating: Five Star average: £151, Four Star average: £92, Three Star average: £68, Two Star average: £51 and One Star average: £41.
We rank hotels based on our own proprietary algorithm based mainly on guest ratings but adjusted for influencing factors. We rank Ibis Styles London Excel 42nd (joint) of the 50 local hotels and 17th (last) for the 17 three star hotels in the area. The hotel is 17th of 50 (6th of 17 three star hotels.) for lowest standard rates locally. Looking at the hotels rates plus its user rating we rank it 14th of 40 for sheer bang for buck (MOXY London Excel was top).
History:In 2013 the hotel was rebranded as an Ibis Style hotel. Had previously been called the Custom House Hotel at Excel.
At approximately 20.30 on March 7th 2007 a fire broke out on the hotels 5th floor which gutted the roof. Guests (around 100) had to spend the night in an nearby school.
n 2005 merged with the Quality Hotel @ Excel which shared the same building.
Was known as the Quality Hotel @ ExCel until 2005.
Built in 2001.