Hotel Vicinity:Nearest: DLR Station: Custom House 0.1 miles (0.2 km), Tube Station: North Greenwich 1.2 miles (2 km), Railway Station: West Ham 1.6 miles (2.6 km), Motorway: M11 Junction 4 5.9 miles (9.5 km). The Ibis Styles London Excel is situated opposite the ExCel Exhibition Centre and Custom House Docklands Light Railway Station. There is a direct bridge link between the hotel and the Excel centre. Ideally located for access to and from London City Airport via the shuttle service, and for business in the nearby Docklands/Canary Wharf area. The O2 Arena (was the Millennium Dome) is just 1.3 miles way albeit on the opposite side of the River Thames. There is a bridge link between the hotel and the ExCel exhibition centre. Other local places on interest include Queen Street Market (1.5 miles), London Gas Museum (1.6 miles), Billingsgate Market (1.7 miles) and Gallions Reach Shopping Centre (2 miles).
Hotel in Detail:All rooms are sound proofed (double glazed). Bedroom facilities include hospitality tray, ironing facilities, interactive flat screen Television, desk, telephone, radio, kettle. All rooms are en suite with power shower, hairdryer and free toiletries.
All floors are serviced by a lift.
There is onsite dining and drinking.
The hotel has its own steakhouse restaurant.
Cafe: Serves baguettes and coffee.
Traditional Pub & Kitchen: Serves snacks, coffee and a range of drinks in the evening. Cosy and relaxing. Adjacent terrace.
Guests can enjoy full English breakfast in the morning, and continental options are also available.
The Ibis Styles London Excel hotel also has conference facilities. Three rooms which are equipped with air-conditioning and adjustable lighting. The rooms can be combined to allow for a capacity of up to 350 guests.
Throughout the hotel Wireless internet access is available and the reception is manned 24 hours.
Bedroom Numbers: 278 / 4 floors
Check-in: 14.00 (2pm)
Check-out: 11.00 am
Parking:Private parking is available on site and charges apply.
Internet:Complimentary wireless internet access throughout.
More hotels from this chainIf you prefer to stay with the Ibis Styles chain these are your closest alternative choices:
Ibis Styles London Leyton Hotel: is 4.8 miles (7.7 km) away, has a guest satisfaction score of 73% and rates start from about £45.
Ibis Styles Southwark Borough Market: is 5.3 miles (8.6 km) from here, earns a customer rating of 81% and base rates begin at about £95.
ibis Styles London Gloucester Road: 9.2 miles (14.8 km), rated at 71% and with rates from around £84.
ibis Styles London Kensington: 9.6 miles (15.4 km), rated at 74% and with rates from around £65.
Compared to other London hotels: This hotel has been rated 73% by past guests. The London average is 80% and the average for 3 star hotels is 77%. Therefore this hotel is below average for its sector (star rating) . Ibis Styles Hotels across the chain average 76% so this hotel is slightly below the guest rating for most Ibis Styles hotels.
Milesfaster ranking: 677th from 866 London hotels, 5th of 8 Ibis Styles Hotels, and 231st of 328 three star rated hotels.
Another to Consider: A comparable type of hotel close by (0.7 miles, 1.2 km) would be the 3 star Holiday Inn Express Royal Docks/Docklands, with base rates beginning from £49 and which has a 79% guest satisfaction rating.Why not choose a hotel with a higher customer satisfaction score? If that is what your after then the 4 Star Fox Apartments is potentially a good choice for you. The Fox Apartments is only 0.2 miles (0.3 km) away. A highly rated hotel with a guest score of 90%.
Local hotels analysed:The closest fifty hotels around this area (272-283 Victoria Dock Road, E16 postcode) that are listed on this website cover a 3.0 miles (4.8 km) radius. The numbers for each star rating are 3 five star hotels (average rating 90%), 18 four star hotels (average rating 84%), 18 three star hotels (average rating 78%), 8 two star hotels (average rating 76%) and 3 one star hotels (average rating 64%). Top 3 star hotels are Premier Inn Docklands Excel and the Premier Inn Stratford (both 90%). The highest rating in the area goes to Intercontinental London O2 Arena (5 star), the Radisson Blu New Providence Wharf (4 star) and also the Marriott West India Quay Hotel (5 star) (all joint top with 91%).
Base Rates: We look at what the average base rates are for the area and by star rating. These rates do not take account of offers and short term deals so are just a guide. If we look at the average for all hotels in the area (nearest 50) we get an average base rate of £81 per night. The lowest rates are at £34 at Ibis Hotel Barking (2 Star, 77%) and highest base rates of £250 at Fox Apartments (4 Star, 90%). Averages for each sector of star rating: Five Star average: £151, Four Star average: £101, Three Star average: £70, Two Star average: £52 and One Star average: £41.
We rank hotels based on our own proprietary algorithm based mainly on guest ratings but adjusted for influencing factors. We rank Ibis Styles London Excel 42nd (joint) of the 50 local hotels and 16th for the 18 three star hotels in the area. The hotel is 15th of 50 (6th of 18 three star hotels.) for lowest standard rates locally. Looking at the hotels rates plus its user rating we rank it 32nd of 46 for sheer bang for buck (City View Hotel was top).
History:In 2013 the hotel was rebranded as an Ibis Style hotel. Had previously been called the Custom House Hotel at Excel.
At approximately 20.30 on March 7th 2007 a fire broke out on the hotels 5th floor which gutted the roof. Guests (around 100) had to spend the night in an nearby school.
n 2005 merged with the Quality Hotel @ Excel which shared the same building.
Was known as the Quality Hotel @ ExCel until 2005.
Built in 2001.