Crowne Plaza Docklands
Double Bedroom

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Crowne Plaza London Docklands

Hotel Rating: 4 Star Gym √ Spa √ Swimming Pool √ Triples/Quads √ Sauna √
Achieved a score of 84% from 4982 reviews
Rates from £52 per room
Excel Conference Centre, Western Gateway, London, England, United Kingdom, E16 1XL
Distance from London City Airport: 1.2 miles (1.9 km)

Hotel in Detail:

The Crowne Plaza London Docklands hotel is modern and contemporary in style. Close to major places of interest such as the O2 arena, Excel Exhibition centre and Westfield Stratford City shopping centre. One of the few hotels where they actually designate quite zone bedrooms on each floor. In quiet zones there is no housekeeping or engineering services between 21.00 and 10.00.

Each room offers comfortable beds and modern duvets with a pillow menu to ensure a good night's sleep, a desk and telephone point with dataport. Bedrooms are en-suite and amenities include large flat screen television (with internet browser) and on demand movies, coffee/tea tray, Hairdryer, free High-speed Internet Access, safe, Individually Controlled Air Conditioning, Iron / Ironing Board, Mini Bar, blackout curtains, direct dial Phone with Voice Mail, Separate Hanging Closet, Tea/coffee Maker and desk. All rooms have a contemporary style. They also have a multimedia hub that provides a high speed internet port, HDMI connection and Bluetooth connection. USB charging is also provided.
Room service is 24 hours. All rooms are double glazed. Daily maid service.
There are a large range of room configuration options which include doubles, twins, executive rooms and suites. Bedrooms that can accommodate 4 adults using a queen bed sofa beds are available where specified. The hotel suites offer a separate sitting room with dining table, King size bed, French windows with a private balcony.

Dining Options:

Docklands Bar & Grill: The restaurant and bar are located on the ground floor. Modern in feel with comfortable seating and a vibrant atmosphere. The restaurant is open for breakfast, lunch and dinner serving traditional British and European dishes using locally sourced ingredients. The menu is seasonal. The terrace has an outside cooking station, great for BBQs and special events.
The bar itself is 9 metres long and in the bar area has a large screen Plasma TV and guest can enjoy views out over the Royal Victoria Docks. Among the beers offered are many sourced and brewed locally.
There is also a Coffee Lounge which is actually an extension of the restaurant and bar and this serves specialty coffees and organic juice blends.

The Crowne Plaza Docklands also has own dedicated conference floor with its own reception and 8 meeting room with space for up to 250 delegates theatre style. These rooms have views over either the Docklands/Canary Wharf areas of the Millennium Dome. Features include adjustable lighting and air-conditioning. Facilities you will find here include Digital Projector, Lectern, Microphone, internet, Overhead Projector, VCR and Whiteboard.

Other hotel amenities include a fitness centre, sauna, Spa, Whirlpool and a 14 meter swimming Indoor Pool (opening times vary according to the season). The fitness rooms has resistance and cardio machines as well as free weights and fitness instructors are on hand.
The hotel offers free WiFi throughout and as you would expect, full concierge services. Public areas are enjoy the benefits of air-conditioning. The Crowne Plaza Docklands hotel reception has safe facilities and extra toiletries are also available.
There is a dedicated Business Centre staffed from 9:00 till 17.00 on the first floor where guests will find PC, internet access, courier service, printer, copy and fax facilities.

Hotel Vicinity:

Nearest: DLR Station: Royal Victoria 0.1 miles (0.2 km), Tube Station: North Greenwich 0.9 miles (1.4 km), Railway Station: West Ham 1.5 miles (2.4 km), Motorway: M11 Junction 4 6 miles (9.7 km).
The Crowne Plaza Docklands, overlooking Victoria Dock and within a stunning waterfront environment, is located close to both the Excel Centre (walking distance and closest to the Western entrance) and London City Airport, and within a few minutes (2.5 miles) by road from the Docklands/Canary Wharf area. If travelling by car, you can find the hotel easily from the M25 and M11 by following the signs for London City Airport and then ExCeL west or by tube via the Jubilee Line to Canning Town, with a short onward connection via the Docklands Light Railway. Nearby attractions include the famous Queens Market and Green Street geared to the Asian Market (1.7 miles), Cutty Sark (1.7 miles), Museum of the Docklands (1.9 miles), Design Museum (4 miles), St Katherine's Dock (4.1 miles), Tower of London (4.1 miles) and Eltham Palace (4.4 miles). Victoria Dock itself features a sailing and windsurfing school. The mainline station of Liverpool Street is 4.5 miles from here and provides a direct train service to and from Stansted Airport known as the Stansted Express.
Bedroom Numbers: 210 / 7 floors
Check-in: 14.00 (2 pm)
Check-out: 12.00 noon
Past Names: Crowne Plaza Docklands Excel (2007), Holiday Inn London Docklands (2005)
This hotel has averaged a score of 4.2 out of 5 by 4982 past guests
>>> (average customer rating 4.4 out of 5 from 2777 reviews)
>>>Tripadvisor (ranked 401 of 1140 for Hotels in London and rated 4 out of 5 from 2205 reviews)


Public parking is possible on site (reservation is not possible) and costs £20 per day.


WiFi is available in all areas and is free of charge.


Pets are not allowed.
More hotels from this chain
Maybe your first and only choice is the Crowne Plaza chain your next best options are:
Crowne Plaza London City Hotel: is 5.4 miles (8.7 km) away, has a guest satisfaction score of 89% and rates start from about £157.
Crowne Plaza Kings Cross: is 5.9 miles (9.5 km) from here, earns a customer rating of 76% and base rates begin at about £122.
Crowne Plaza Kensington: 8.8 miles (14.2 km), rated at 89% and with rates from around £144.
Crowne Plaza Battersea: 9.0 miles (14.5 km), rated at 82% and with rates from around £148.
Compared to other London hotels: This hotel has been rated 84% by past guests. The London average is 79% and the average for 4 star hotels is 80%. Therefore this hotel is above average for its sector (star rating) and for London as a whole. Crowne Plaza Hotels across the chain average 81% so this hotel is just above the average rating for Crowne Plaza hotels.
Milesfaster ranking: 274th from 865 London hotels, 3rd of 10 Crowne Plaza Hotels, and 109th of 333 four star rated hotels.
Another to Consider: A similar type of hotel (size, rating) nearby (0.1 miles, 0.2 km) would be the 4 star Novotel London Excel Hotel, with rates that start from about £76 and which has an 84% guest satisfaction rating.
Looking for lower base rates? Then another option might be the Britannia International Hotel. 1.9 miles away (3.1 km), has scored 66% from former guests and whose lowest rates start at about £49 (theres free WiFi too).
Would you prefer to go with something that has scored higher in guest satisfaction ratings? If that is what your after then the 3 Star Premier Inn Docklands Excel seems like a possible option, it's only 0.8 miles (1.3 km) from here. A highly rated hotel with a guest score of 90%.

Local hotels analysed:

The fifty closest hotels from here (Royal Victoria Dock, Western Gateway, E16 postcode) that we have data for cover a 2.9 miles (4.6 km) radius. The 50 are made up of 3 five star hotels (average rating 91%), 17 four star hotels (average rating 84%), 18 three star hotels (average rating 82%), 9 two star hotels (average rating 74%) and 3 one star hotels (average rating 64%). Top 4 star hotel is Radisson Blu New Providence Wharf at 91%. Coming out as the top rated hotel is Intercontinental London O2 Arena (5 star) at 92%.
Base Rates: Using base rates we analyse average starting rates for the area. Useful as a guide but note they do not include special offers or short term deals. The average rate for all the 50 nearest hotels is £77 per night. Starting from £34 at Ibis Hotel Barking (2 Star, 77%) up to £204 at Canary Riverside Plaza Hotel (5 Star, 90%). Averages by star rating: Five Star average: £151, Four Star average: £88, Three Star average: £73, Two Star average: £52 and One Star average: £41.
We use a proprietary algorithm to rank hotels based on user reviews but adjusting for contributing factors. We rank Crowne Plaza London Docklands 18th (joint) of 50 nearby hotels and 9th (joint) for the 17 four star hotels in the area. In terms of lowest starting rates this hotel is 24th of 50 (3rd (joint) of 17 four star hotels.). Analysing both the base rates and overall rating for the hotel we rank it 19th of 39 for sheer value for money (MOXY London Excel was top).
Comment: Renovated 2014/2015 (all bedrooms), 2007
Not to be confused with the Holiday Inn Docklands West India Dock Road, a different hotel.
all standard rooms include:

En suite facilities with full-size bath and power shower
Separate hanging closet
Direct dial telephone
high speed internet
Electronic messaging and other guest services
LCD television, in-house movies and AM / FM radio
Tea and coffee making facilities
Alarm clock
Air conditioning
24-hour Room Service
Spyhole and deadbolt for security and peace of mind
Complimentary toothbrush, toothpaste, razor or other sundry items you had intended to pack but forgot; available at Reception
Dry-cleaning and laundry
Wake-up calls
Indoor Pool
High-speed Internet Access
1 Restaurant
24 Hour Front Desk
24 Hour Room Service
A/C Public Areas
Concierge Services
Dry Cleaning/Laundry
Express Check-in/Check-out
Foreign Currency Exchange
Public Transportation Within Walking Distance
Safety Deposit Box
Secretarial Services
Vending Machine
parking (charge)
Business services:

Copying Service
Courier Service
E-mail & Internet Service
Executive Rooms
Facsimile Service
Full Business Centre
PC Service
Printer Service

Crowne Plaza London Docklands Locality Information

Districts Close by:

Royal Docks, Excel, Canning Town, East Ham, Docklands, Canary Wharf

Nearest Major Airports:

London City Airport (1.2 miles,1.9 km), Heathrow (20.8 miles, 33.5 km), Gatwick (25.6 miles, 41.2 km), Stansted (28.2 miles, 44.5 km), Luton (30.9 miles, 49.7 km)

Nearest Stations:

Royal Victoria (0.1 miles, 0.2 km), Custom House (0.3 miles, 0.5 km), West Silvertown (0.4 miles, 0.6 km), Prince Regent (0.6 miles, 1 km)

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