Closed for demolition in June 2015. The land to be joined with terminal 2 to
form a new single
building called Heathrow East. Project to complete stage 1 by 2019.
Built in 1968 at its time of closure Terminal 1 served all domestic and Ireland flights within the UK.
The terminal also served the majority of flights to European destinations where the carrier
was a UK airline and selected Intercontinental flights. Some European British airways flights also
went from terminal 4.
Details below is the last information from when the terminal was open pre
2015. It is for historical interest only.
The check-in area is on the first floor with the taxi/car drop-off area on the same level adjacent to the terminal. You cannot park your vehicle at the drop-of point, only let out passengers.
The ground level drop-off and pickup points are for coaches and buses
There are 2 fixed computer internet access console locations airside of terminal 1.
Next to Costa in UK and Ireland departures and near the passenger transfer area in international departures. This is in addition to the WI-Fi access that is available throughout all terminals provided by multiple
There are several baby changing facilities both landside and also
airside in terminal 1. Also you will find play areas provided for small
children including one airside by Gates 35-56 (international
departures), near Caffé Nero. The play area is recommended for kids 2 to
6 years old, they include Fingaboxes (interactive and educational games
The terminal information desks are open 06:00-23:00. There is also a
separate dedicated bus and coach information desk and another in a
corner adjacent to the lifts for Heathrow Express and TFL Railtrain services.
There is a left luggage service (for a charge of course) open 06:00-23:00.
This is located on the Mezzanine floor between departures/arrivals.
If you have a need for posting facilities you will find both a post box and stamp machine in terminal 1.
There are both currency exchange booths as well as ATM machines.
There are a large selection of beauty shops, fashion shops, bars and
food outlets both landside and airside of all terminals. These include
well known names such as Costa, Boots, W H Smiths and burger King.
If you need to connect with the Heathrow Express or TFL Rail service
then you'll find a dedicated desk in the far corner of the
terminal one arrivals by the lifts. Here you can purchase tickets or
just get relevant information.
Major car rental companies have desks inside the terminal including
Avis, Hertz, National, Europcar, Budget and Enterprise. You will find
shuttle bus services to the pickup points at stands 4 and 5 on the
forecourt pickup area outside departures on the ground level for rentals
on the airport. For off-airport pickups use stand 7.
For the Hotel Hoppa Bus
use stands 8 and 9.
The bus and coach stands are split over two sides of terminal 1. Stands
1-7 are on the main entrance side opposite the short term car park on
the ground floor arrivals level. Stands 8-12 are on the far side of the
building. These stands are entirely under cover which is helpful in
adverse weather. From the ground floor arrivals area just follow the
appropriate signs. The entrance is in the corner by the lifts and
includes a comfortable sitting area, though you cant use this if you are
waiting on a stand (or you will miss the coach!).
TERMINAL 1 AIRLINES
0871 200 0040
0871 718 5000
Air New Zealand
0800 028 4149
0845 602 9900
0970 124 2625
0844 493 0787
0905 609 5609*
0844 371 0310
020 8359 1333
020 7121 1400
0906 294 1918*
0870 787 4020
LOT Polish Airlines
0845 601 0949
0871 945 9747
South African Airways
0844 375 9681
Swiss International Airlines
0845 601 0956
020 8741 2005
0845 601 0932
+7 495 788 8080**
0845 844 4777
0845 600 3300
You'll find everything you might be looking for clearly signposted
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